Concord Hospitality Enterprises
Front Office Supervisor | AC Washington D.C. Capitol Hill/Navy Yard
Concord Hospitality Enterprises, Washington, District of Columbia, us, 20022
Front Office Supervisor | AC Washington D.C. Capitol Hill/Navy Yard
Join to apply for the
Front Office Supervisor | AC Washington D.C. Capitol Hill/Navy Yard
role at
Concord Hospitality Enterprises Front Office Supervisor | AC Washington D.C. Capitol Hill/Navy Yard
3 days ago Be among the first 25 applicants Join to apply for the
Front Office Supervisor | AC Washington D.C. Capitol Hill/Navy Yard
role at
Concord Hospitality Enterprises We are hiring a Front Office Supervisor!
We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive, and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our supervisors advance in a couple years to Assistant General Manager roles!
Responsibilities
Provide the highest quality of service to the customer at all times.
Check guests in and out efficiently and in a friendly manner.
Handle guest mail and messages per established procedures.
Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies.
Take reservation requests efficiently.
Answer switchboard in accordance with standards of proper telephone etiquette.
Block rooms and handles special requests.
Monitor room availability and offer AGM and GM assistance in yield management and restrictions.
Handle safe deposits by guests per established procedures.
Keep lobby and desk area clean and presentable.
Have a thorough knowledge of emergency and security procedures.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now!
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Pay Rate: $22.00-$26.40 Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Hospitality Referrals increase your chances of interviewing at Concord Hospitality Enterprises by 2x Get notified about new Front Office Supervisor jobs in
Washington, DC . Front Office Supervisor ($21/hr) - The Watermark Hotel
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Bethesda, MD $45,000.00-$65,000.00 5 days ago Retail Shop Manager on Duty, Wisconsin Ave
Retail Shop Manager on Duty, Tysons Corner
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Join to apply for the
Front Office Supervisor | AC Washington D.C. Capitol Hill/Navy Yard
role at
Concord Hospitality Enterprises Front Office Supervisor | AC Washington D.C. Capitol Hill/Navy Yard
3 days ago Be among the first 25 applicants Join to apply for the
Front Office Supervisor | AC Washington D.C. Capitol Hill/Navy Yard
role at
Concord Hospitality Enterprises We are hiring a Front Office Supervisor!
We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive, and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our supervisors advance in a couple years to Assistant General Manager roles!
Responsibilities
Provide the highest quality of service to the customer at all times.
Check guests in and out efficiently and in a friendly manner.
Handle guest mail and messages per established procedures.
Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies.
Take reservation requests efficiently.
Answer switchboard in accordance with standards of proper telephone etiquette.
Block rooms and handles special requests.
Monitor room availability and offer AGM and GM assistance in yield management and restrictions.
Handle safe deposits by guests per established procedures.
Keep lobby and desk area clean and presentable.
Have a thorough knowledge of emergency and security procedures.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now!
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Pay Rate: $22.00-$26.40 Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Hospitality Referrals increase your chances of interviewing at Concord Hospitality Enterprises by 2x Get notified about new Front Office Supervisor jobs in
Washington, DC . Front Office Supervisor ($21/hr) - The Watermark Hotel
Front Desk Supervisor - Woodbridge VA office
Front Desk Supervisor- Crowne Plaza College Park
Washington, DC $63,000.00-$78,000.00 2 days ago Front Desk Supervisor - Courtyard Dupont Cir. DC
Bethesda, MD $45,000.00-$65,000.00 5 days ago Area Guest Services Manager - Crowne Plaza Crystal City
Bethesda, MD $45,000.00-$65,000.00 5 days ago Retail Shop Manager on Duty, Wisconsin Ave
Retail Shop Manager on Duty, Tysons Corner
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr