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Hireteq Solutions Inc.

Voice Network Engineer

Hireteq Solutions Inc., Orange, California, United States, 92613

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$55.00/hr - $65.00/hr Duration: 15 months contract (possibility to extend based on project needs) Location: Orange, CA - 92868 ( ONSITE ) They need support in migrating from traditional phone system to Cisco cloud • Talkdesk integration experience is nice to have • Excellent communication skills is a must, documentation skills is a must, someone who is professional and ideally has worked in a healthcare space would be great. Qualifications: • Hands-on experience in Cisco technologies such as Cisco UC Manager, Cisco Unity Connection, Cisco Emergency Responder, Cisco routing and switching with respect to voice traffic. • Five (5) or more years of experience supporting, troubleshooting, and developing Cisco Communications and networking technologies in many of the following: • Cisco Unified Communications Manager/Call Manager • Cisco Unity/Unity Connection • Cisco Expressway for Mobile Remote Access • Presence – with Microsoft Teams and Cisco Webex App • Experienced with performing root cause analysis, risk identification, and risk mitigation • Support, implement, and troubleshoot voice issues • Implementation of call routing, QoS, device pools, signaling protocols, dial-peers, and partition management • Knowledge with protocols & technologies such as: H323, SIP, RTP, PRI, MGCP, TCP/IP, TCP, UDP, SNMP, BGP, OSPF, DHCP, DNS, IPv4, Telnet, SSH, MPLS, VOIP, POE, etc. Ability to support Cisco routers and switches running Cisco IOS, Catalyst IOS and Nexus IOS • Experience in Cisco UCS servers hosting virtual servers for Cisco Webex Calling Dedicated Instance Enhanced Survivability Nodes. • Expert experience with Cisco voice router and gateways for SIP trunks, analog stations, integrations via SIP trunks to applications, etc. • Knowledge of Visio, SharePoint and other documentation applications • Experienced with ticketing and asset management such as Service Now or similar software • Experience with Cisco UCS, VMWare physical & virtual infrastructure • Ability to work weekends and/or off hours as necessary to meet clients' needs Seniority level

Seniority level Mid-Senior level Employment type

Employment type Contract Job function

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