Franklin Fitch
Get AI-powered advice on this job and more exclusive features.
This range is provided by Franklin Fitch. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$55,000.00/yr - $70,000.00/yr Direct message the job poster from Franklin Fitch Recruitment Consultant | IT Infrastructure Staffing Expert | Connecting Businesses with Top IT Talent
IT Support Analyst – Law Firm (Could Also Hire In Houston Or Dallas) One of my legal clients is looking for an IT Support Analyst to provide technical support to attorneys and staff in a high-demand, fast-paced environment. This role will focus on resolving hardware, software, and application issues while supporting key legal technologies and ensuring smooth daily operations. Key Responsibilities: Deliver first- and second-line support across desktops, mobile devices, and legal software. Support Microsoft 365, Windows, VPN/Citrix, and tools like iManage, Litera, and Nuance PDF. Manage user accounts via Active Directory and handle onboarding/offboarding tasks. Track and resolve tickets using ITSM tools (e.g., ServiceNow or Ivanti). Document resolutions and collaborate with infrastructure and application teams as needed. Preferred Skills: Experience supporting users in a law firm or professional services setting. Strong knowledge of Microsoft Office in a legal context (styles, templates, redlining). Familiarity with legal tech platforms and remote access tools. Excellent communication and troubleshooting skills. ITIL certification is a plus. If this seems like a fit, apply now! Seniority level
Seniority level Associate Employment type
Employment type Full-time Job function
Job function Information Technology and Engineering Industries Legal Services and Law Practice Referrals increase your chances of interviewing at Franklin Fitch by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Pension plan Paid maternity leave Paid paternity leave Child care support Student loan assistance Disability insurance Tuition assistance Get notified about new Information Technology Analyst jobs in
Washington DC-Baltimore Area . Rockville, MD $90,000.00-$100,000.00 3 days ago Washington DC-Baltimore Area $90,000.00-$120,000.00 1 week ago Information Technology (IT) Analyst (Global Field Support)
Washington, DC $72,550.40-$120,910.40 1 week ago Fairfax, VA $80,000.00-$120,000.00 4 days ago Chantilly, VA $80,000.00-$120,000.00 4 days ago Arlington, VA $80,000.00-$120,000.00 4 days ago Fairfax, VA $75,000.00-$125,000.00 2 weeks ago Rockville, MD $80,000.00-$120,000.00 4 days ago Washington, DC $75,000.00-$125,000.00 2 weeks ago Washington, DC $80,000.00-$120,000.00 4 days ago Chantilly, VA $75,000.00-$125,000.00 2 weeks ago Baltimore, MD $75,000.00-$125,000.00 2 weeks ago Arlington, VA $75,000.00-$125,000.00 2 weeks ago Rockville, MD $83,000.00-$112,000.00 2 days ago Herndon, VA $70,000.00-$75,000.00 3 weeks ago Business Systems Analyst- Registrar (Banner or Degreeworks)
Columbia, MD $42,661.58-$75,065.24 6 days ago Great Falls, VA $90,000.00-$100,000.00 6 days ago Data Engineer (Microsoft Fabric and Power BI)
Washington, DC $70,000.00-$130,000.00 3 days ago IT Business Systems Analyst - ScriptMed - Remote
Annapolis, MD $66,000.00-$106,000.00 2 minutes ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
$55,000.00/yr - $70,000.00/yr Direct message the job poster from Franklin Fitch Recruitment Consultant | IT Infrastructure Staffing Expert | Connecting Businesses with Top IT Talent
IT Support Analyst – Law Firm (Could Also Hire In Houston Or Dallas) One of my legal clients is looking for an IT Support Analyst to provide technical support to attorneys and staff in a high-demand, fast-paced environment. This role will focus on resolving hardware, software, and application issues while supporting key legal technologies and ensuring smooth daily operations. Key Responsibilities: Deliver first- and second-line support across desktops, mobile devices, and legal software. Support Microsoft 365, Windows, VPN/Citrix, and tools like iManage, Litera, and Nuance PDF. Manage user accounts via Active Directory and handle onboarding/offboarding tasks. Track and resolve tickets using ITSM tools (e.g., ServiceNow or Ivanti). Document resolutions and collaborate with infrastructure and application teams as needed. Preferred Skills: Experience supporting users in a law firm or professional services setting. Strong knowledge of Microsoft Office in a legal context (styles, templates, redlining). Familiarity with legal tech platforms and remote access tools. Excellent communication and troubleshooting skills. ITIL certification is a plus. If this seems like a fit, apply now! Seniority level
Seniority level Associate Employment type
Employment type Full-time Job function
Job function Information Technology and Engineering Industries Legal Services and Law Practice Referrals increase your chances of interviewing at Franklin Fitch by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Pension plan Paid maternity leave Paid paternity leave Child care support Student loan assistance Disability insurance Tuition assistance Get notified about new Information Technology Analyst jobs in
Washington DC-Baltimore Area . Rockville, MD $90,000.00-$100,000.00 3 days ago Washington DC-Baltimore Area $90,000.00-$120,000.00 1 week ago Information Technology (IT) Analyst (Global Field Support)
Washington, DC $72,550.40-$120,910.40 1 week ago Fairfax, VA $80,000.00-$120,000.00 4 days ago Chantilly, VA $80,000.00-$120,000.00 4 days ago Arlington, VA $80,000.00-$120,000.00 4 days ago Fairfax, VA $75,000.00-$125,000.00 2 weeks ago Rockville, MD $80,000.00-$120,000.00 4 days ago Washington, DC $75,000.00-$125,000.00 2 weeks ago Washington, DC $80,000.00-$120,000.00 4 days ago Chantilly, VA $75,000.00-$125,000.00 2 weeks ago Baltimore, MD $75,000.00-$125,000.00 2 weeks ago Arlington, VA $75,000.00-$125,000.00 2 weeks ago Rockville, MD $83,000.00-$112,000.00 2 days ago Herndon, VA $70,000.00-$75,000.00 3 weeks ago Business Systems Analyst- Registrar (Banner or Degreeworks)
Columbia, MD $42,661.58-$75,065.24 6 days ago Great Falls, VA $90,000.00-$100,000.00 6 days ago Data Engineer (Microsoft Fabric and Power BI)
Washington, DC $70,000.00-$130,000.00 3 days ago IT Business Systems Analyst - ScriptMed - Remote
Annapolis, MD $66,000.00-$106,000.00 2 minutes ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr