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Manager - Enterprise Cores and Applications

Jobright.ai, Sacramento, California, United States, 95828

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Manager - Enterprise Cores and Applications

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Jobright.ai Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Golden 1 Credit Union is seeking a Manager for their Enterprise Cores and Applications department. The role involves managing the implementation, governance, and support of enterprise software solutions, overseeing project delivery, and ensuring compliance with regulatory changes. Responsibilities: • Responsible for the overall development life cycle and operational support of managed enterprise software solutions. • Oversee all aspects of software application installations, upgrades, and configuration of software as it pertains to project and operational support. • Lead and manage a team of technical business analysts subject matter experts to support all development, project activities, and operational support for managed enterprise software solutions. • Manage, develop, motivate, coach, and train a team responsible for supporting the Credit Union’s enterprise software applications. Evaluate employees and complete performance reviews and responsible for career management for direct reports. • Foster a positive and engaging work environment for each team member by promoting skill development, coaching for improvement and growth, inspiring others through your words and actions, ensuring positive employee morale throughout Golden 1, and embracing our mission, vision, and core values. • Work with product managers, business relationship managers, vendors, and key stakeholders in developing a strategy and road map for managed software applications that helps the business succeed in achieving their goals. • Translate business requirements into technical solutions, recommend alternative technical and business approaches, and lead development efforts to meet aggressive timelines with optimal solutions. • Provide project management for assigned deliveries including prioritization, planning of projects and features, Stakeholder management and tracking of external commitments. • Instill best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules. • Maintain accurate written and electronic records for all managed applications including versions, database structures, and information systems that are withing scope of management responsibility for IT. • Ensure proper quality assurance processes are completed as it relates to delivery of software enhancements. • Identify and mitigate risks to the availability of applications and proactively address and resolve issues before they impact service levels. This requires working closely with our Network Operations Center (NOC) and knowledge of our production monitoring tools. • Troubleshoot and resolve problems with business application software 24x7x365. • Provide oversight and effectively manage vendor partner relationships for enterprise software applications by conducting vendor quarterly business reviews, monitoring service level agreement adherence, providing vendor support metrics, and facilitating/attending regular vendor partner meetings to promote relationship efficiencies. • Responsible for ensuring the Change Implementation Management policies are adhered to for all software changes deployed to production systems as defined by the Change Management corporate policy. • Monitor project progress and remove roadblocks to ensure upgrades and projects are delivered on time. • Identify opportunities and assist to improve software development tools for project management, source control, and other development tools. • Manage technical resources, both internal and vendor-provided, within budget and software delivery schedules. • Keep abreast of new software technologies, as well as conforming to best practices in information security. • Ensure all applications and systems meet or exceed the defined credit union standards for security and availability. • Participate and provide employee oversite for on-call support during off hours, holidays, and weekends. • Maintain a current awareness of industry best practices for security, standards and quality and incorporate them into the staff activities. • Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. • Performs other related duties as assigned. • Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union’s risk appetite, and ensure operational integrity and compliance with applicable regulations. Qualifications: Required: • Bachelor’s degree preferred in Computer Science or Information Systems. Equivalent work experience may be considered in lieu of a 4-year degree. • Seven years or more experience in financial or health services, including technical business analysis, application management and/or project management, product development and process improvement. • Minimum of four years of experience leading and supervising a team directly, preferably within a financial institution. • Knowledge of commonly used financial industry concepts, practices, and guidelines. • Knowledge of existing Credit Union products, services, and overall operational guidelines, especially as it relates to various delivery channels. • Advanced oral communication, presentation, and technical writing skills. • Strong research, technical analysis, planning and organizational skills. • Ability to use logical reasoning when interpreting facts. • Experience with small to large enterprise software systems, as well as the ability to learn new systems quickly. • Ability to analyze and document complex technical business processes. • Ability to make observations, examinations, evaluations, and recommendations. • Experience leading projects and directing team members to implement system upgrades and enhancements. Preferred: • Experience working in an Agile environment or Azure eco system (DevOps) strongly desired. Company: Golden 1 Credit Union is a financial cooperative that offers checking, savings, home loan, investment, insurance and online services. Founded in 1933, headquartered in Sacramento, California, USA, team size 1001-5000 employees, currently Late Stage. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

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