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Heart City Health

COO

Heart City Health, Elkhart, Indiana, United States, 46516

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Heart City Health Get AI-powered advice on this job and more exclusive features. Position Summary

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Under policy direction of the COO, performs a wide range of difficult to complex management activities related to funding and development, marketing and promotion of services, finances and accounting, staffing and personnel operations, and discretionary activities that serve to support effective operations in a healthcare facility. Independent judgment is used in making decisions that influence operations. Advises and assists the CEO, other C-Suite members and senior management in planning, policy, and operations matters. Position Summary

Under policy direction of the COO, performs a wide range of difficult to complex management activities related to funding and development, marketing and promotion of services, finances and accounting, staffing and personnel operations, and discretionary activities that serve to support effective operations in a healthcare facility. Independent judgment is used in making decisions that influence operations. Advises and assists the CEO, other C-Suite members and senior management in planning, policy, and operations matters.

Essential Functions

The COO must be hands-on and lead by example and motivate staff to deliver measurable, accountable, cost-effective results that further the mission of the organization. The COO will be an integral member of HCH’s executive management team and will oversee and direct all internal operations at each of HCH’s clinic sites. In addition, the COO will be an essential contributor to the organization’s growth planning process and will help shape the future of our fast growing, financially healthy, well-respected clinic organization. Reporting to the CEO and working as a key member of the organization’s leadership team, the COO will take a lead role in building, implementing, and overseeing all the organization’s systems, processes, workflows, policies and procedures. The COO will attend and participate in Board of Director meetings to receive general direction and approval. In collaboration with the Chief Medical Director, the COO will direct quality improvement efforts of the corporation. Assists the CEO with facility expansion and property acquisitions/transactions, as well as service mergers. Ensures responsible medical supply spending practices helps develop budgets and assures that tracking and inventory of supplies and equipment purchases are in compliance with operating budget. Provides event follow-up to monitor the progress of planned improvement implementation to assure timely action, appropriate management support, and achievement of expected benefits. Uses appropriate measurement, analysis and evaluation methods to accurately identify and document process improvements. Assists CEO in oversight of community outreach programs and may represent organization as a member on community outreach committees/groups within the community. Actively seeks grant opportunities, assisting in preparation, application submission and ensuring program compliance and administration occurs once the grant is received. Attend seminars, training sessions and in-services, to keep current with trends and practices in health care administration, as needed. The COO will have responsibility for leading and managing all operational and administrative aspects of the organization, including but not limited to, overseeing all activities pertaining to communications, employee benefits, human resources, recruiting and hiring, legal affairs and other operations that are required to effectively and efficiently support HCH’s programs and development. He/She will ensure compliance with external regulatory bodies such as HRSA, FQHC, PCMH, HIPPA, OSHA, CLIA and other professional review and standards boards. In conjunction with the CEO, the COO is responsible for the development of the plan of operations and coordinating corresponding budgets reflecting the volume, revenues, expenses, staffing and capital needs of the organization. and for ensuring that HCH’s nonprofit services and funding follow all national, state, and city regulations, certifications, and licensing requirements. Performs immediate supervision of Clinical Administration, and key support staff, and maintains official records.

Knowledge, Skills And Abilities

Principles and practices of business management and marketing including personnel practices and employment laws, program budgeting, general accounting, and fiscal management practices; federal grant funding; office procedures and business operating systems; and the appropriate methods and means of dealing with human behavior in a variety of business circumstances.

Communicating effectively, verbally and in writing, in a diverse range of audiences and settings; persuasion and negotiation of conflicts and problems; assessing operational, program, staffing, and fiscal needs; interpreting legal documents and government regulations; evaluating fiscal and financial reports, forms, and data; analyzing complex written documents; identifying and resolving administrative problems; working long and irregular hours, and under pressure conditions; delegating responsibility and achieving results through subordinates; and maintaining order in an environment of changing priorities.

Education, Experience And Licensure

Business Administration, or related discipline required. Master’s degree in business management with emphasis on Health Care Administration, is a plus. A minimum of five to seven years of progressively responsible administration experience in health care industry, preferably in a rural or under-served area. Thorough knowledge of the theory and practice of organizational management, preferably in a health care and/or a non-profit environment. Must be able to communicate effectively orally and in writing. Previous grant writing experience, a plus.

Physical Demands

May sit and/or stand for long periods of time Must be able to see and hear within normal range with or without correction device(s) Dexterity and hand-to-eye coordination as normally associated with operating office equipment, computers and telephone

Working Conditions

Professional, fast-paced office environmentSeniority level

Seniority levelExecutive Employment type

Employment typeFull-time Job function

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