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J. Jill

Store Manager - Natick Mall

J. Jill, Natick, Massachusetts, us, 01760

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Store Manager - Natick Mall

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J.Jill is a national lifestyle brand that provides apparel, footwear and accessories designed to help its customers move through a full life with ease. The brand represents an easy, thoughtful, and inspired style that celebrates the totality of all women and designs its products with its core brand ethos in mind: keep it simple and make it matter. J. Jill offers a high touch customer experience through over 200 stores nationwide and a robust ecommerce platform. J.Jill is headquartered outside Boston. Our Brand

J.Jill is a national lifestyle brand that provides apparel, footwear and accessories designed to help its customers move through a full life with ease. The brand represents an easy, thoughtful, and inspired style that celebrates the totality of all women and designs its products with its core brand ethos in mind: keep it simple and make it matter. J. Jill offers a high touch customer experience through over 200 stores nationwide and a robust ecommerce platform. J.Jill is headquartered outside Boston.

Overview

At J.Jill, we believe in the power of community and genuine connections. We are seeking a collaborative, customer-obsessed

Store Manager

who possesses a savvy, entrepreneurial spirit. You will drive a profitable business and bring a high level of energy to inspire the team through great communication and coaching, all while being a product expert. You will embrace our fun and inclusive culture as you create a meaningful and authentic customer experience within the store and community.

Responsibilities

Act as a role model, develops and maintains strong customer relationships through genuine interactions. Participate in local outreach, events and networking opportunities to build brand presence. Hire, develop, and lead a diverse, high-performing team that embodies J.Jill’s values. Foster a collaborative and positive work environment through coaching, clear communication, and recognition all while empowering individuals to exceed individual and store goals. Drive store performance by analyzing sales trends, setting goals, and implementing strategies to meet or exceed targets while ensuring a seamless shopping experience. Maintain deep knowledge of J.Jill’s products to provide customers with personalized styling recommendations and build confidence in their choices. Ensure smooth daily operations, manage inventory, and uphold visual merchandising standards, including floor sets, that align with company guidelines. Take ownership of store performance, addressing challenges with a proactive and solution-oriented mindset. Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.

Benefits, Tailored For You

Competitive salary with retail incentive plan eligibility. Hiring immediately. Opportunities for career growth and professional development. Generous associate discount. 401(k) retirement plan with discretionary match and tuition reimbursement. Full-time associates are eligible for medical, dental, vision, paid time off, and more. Employee Assistance Program and additional group discounts.

Qualifications

4+ years of Women’s Specialty Retail experience preferred, with at least 1 year in a leadership role. Proven ability to lead, inspire, and develop high-performing teams. Strong customer service skills and ability to build lasting relationships. Experience in analyzing business trends and executing action plans. Passion for fashion, styling, and merchandising. Excellent communication skills and ability to manage ambiguity with confidence. Available to work a flexible schedule, including weekends, evenings, and holidays.

Physical Requirements

Extensive standing, walking, reaching, bending, pushing/pulling and maneuvering around store, hang/fold merchandise, ladder climbing, operate POS registers and other company mobile devices, occasionally operate trash compactor (where applicable), occasionally use a hand truck, lift and carry up to 30lbs, and ability to joint/team lift.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.

About Us

At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided by a culture that values keeping it simple and making it matter. J.Jill is an equal opportunity employer and is committed to providing an inclusive and professional workplace free from discrimination and harassment. All employment decisions at J.Jill are based solely upon business needs, job requirements and individual qualifications without regard to race, color, religion, sex, pregnancy and pregnancy related conditions, gender identity, gender expression, national origin, sexual orientation, sexual and reproductive health decisions, age, marital status, disability, genetic information, military or veteran status or any other legally protected status. J.Jill provides reasonable accommodation to qualified individuals, in accordance with applicable laws. If you need to inquire about an accommodation to assist with completing the application process, please email Talent.Acquisition@jjill.com

Salary Range :

USD $33.20/Hr. - USD $41.50/Hr.Seniority level

Seniority levelMid-Senior level Employment type

Employment typeFull-time Job function

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