Logo
Amazon Web Services (AWS)

Applied Scientist, Amazon Connect

Amazon Web Services (AWS), Seattle, Washington, us, 98127

Save Job

Join to apply for the

Applied Scientist, Amazon Connect

role at

Amazon Web Services (AWS) 4 days ago Be among the first 25 applicants Join to apply for the

Applied Scientist, Amazon Connect

role at

Amazon Web Services (AWS) Get AI-powered advice on this job and more exclusive features. Description

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Description

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

The Applied Scientist II will contribute to the development of AI systems. The role requires extending existing scientific techniques and inventing new ones to address specific customer needs at a project level. You should be comfortable working semi-autonomously on difficult problems with visible risks or roadblocks. You'll work closely with technical leaders within the team. We're looking for scientists who can maintain high standards while moving quickly, prioritizing both rapid experimentation and responsible AI development to deliver measurable customer impact.

Key job responsibilities

Design and implement solutions that extend or adapt scientific approaches for customer needs at the project level Deliver components into production that meet high quality standards (efficient, reproducible, testable code) Produce research reports demonstrating correctness, scholarship, and scientific rigor Work with product and science teams to deliver impactful AI features Contribute to operational excellence in the team's deliverables

About The Team

Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.

Basic Qualifications

3+ years of building models for business application experience PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience Experience in patents or publications at top-tier peer-reviewed conferences or journals Experience programming in Java, C++, Python or related language Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing

Preferred Qualifications

Experience using Unix/Linux Experience in professional software development

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $223,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company

- Amazon Development Center U.S., Inc.

Job ID: A3052442 Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

Job function Research, Analyst, and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Amazon Web Services (AWS) by 2x Get notified about new Applied Scientist jobs in

Seattle, WA . Redmond, WA $84,200.00-$180,400.00 4 days ago Seattle, WA $99,500.00-$200,000.00 1 week ago Seattle, WA $99,500.00-$200,000.00 1 week ago Seattle, WA $150,500.00-$269,200.00 1 week ago Redmond, WA $100,600.00-$258,000.00 3 days ago Seattle, WA $117,760.00-$147,200.00 2 weeks ago Seattle, WA $140,000.00-$180,000.00 2 months ago Kirkland, WA $141,000.00-$202,000.00 2 weeks ago Seattle, WA $100,000.00-$720,000.00 2 weeks ago Seattle, WA $140,000.00-$180,000.00 2 months ago Seattle, WA $110,400.00-$138,000.00 1 week ago Seattle, WA $90,000.00-$170,000.00 1 week ago Redmond, WA $100,600.00-$258,000.00 3 days ago Bellevue, WA $157,000.00-$230,000.00 1 week ago Bellevue, WA $157,000.00-$230,000.00 21 hours ago Software Engineer - New Grad, Distributed Data Systems (2025 Start)

Bellevue, WA $157,000.00-$230,000.00 2 days ago Software Engineer - New Grad (2026 Start)

Seattle, WA $150,500.00-$269,200.00 4 days ago Seattle, WA $150,000.00-$175,000.00 3 months ago Software Development Engineer - 2025 (US)

Seattle, WA $99,500.00-$200,000.00 17 hours ago Software Engineer III, Full Stack, Chrome

Seattle, WA $141,000.00-$202,000.00 4 days ago Seattle, WA $91,158.00-$139,222.66 2 weeks ago Jr. Software Development Engineer - Seattle/Bellevue

Seattle, WA $90,000.00-$180,000.00 2 weeks ago Seattle, WA $140,000.00-$180,000.00 2 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr