Hilton San Francisco Union Square
Complex Director of Group Reservations - Hilton San Francisco Union Square and P
Hilton San Francisco Union Square, San Francisco, California, United States, 94199
Complex Director of Group Reservations - Hilton San Francisco Union Square and Parc 55
Complex Director of Group Reservations - Hilton San Francisco Union Square and Parc 55
2 days ago Be among the first 25 applicants What will I be doing?
Hilton San Francisco Union Square and Parc 55, A Hilton Hotel is looking for a dynamic professional to join their team as the
Complex Director of Group Reservations
. Located in the heart of the city, these bustling hotels are home to 3,000 guest rooms, 177,000 square feet of event space, 7 food and beverage outlets including San Francisco's highest sky bar with panoramic views of the city by the bay.
As a Complex Director of Group Reservations, you would be responsible for managing the reservations process and operation in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Manage daily Reservations processes and operations to include, but not limited to, room inventory and availability, group rooming lists and blocks, cut-off dates and restrictions, occupancy, selling guest rooms, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Manage and communicate information regarding hotel occupancy, promotion, special reservation procedures, operational issues and special events Serve as liaison with Reservations teams company-wide Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward Recruit, interview and train team members Calculate, prepare and generate designated reports, including, but not limited to OAR and Master Monthly Develop and revise forecasts
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality Productivity Dependability Customer Focus Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Salary range is between $105,000 - $118,000 depending upon experience and background.
Work Locations
Hilton San Francisco – Union Square
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Revenue Management Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Sales and Management Industries Hospitality Referrals increase your chances of interviewing at Hilton San Francisco Union Square by 2x Sign in to set job alerts for “Complex Director” roles.
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Complex Director of Group Reservations - Hilton San Francisco Union Square and Parc 55
2 days ago Be among the first 25 applicants What will I be doing?
Hilton San Francisco Union Square and Parc 55, A Hilton Hotel is looking for a dynamic professional to join their team as the
Complex Director of Group Reservations
. Located in the heart of the city, these bustling hotels are home to 3,000 guest rooms, 177,000 square feet of event space, 7 food and beverage outlets including San Francisco's highest sky bar with panoramic views of the city by the bay.
As a Complex Director of Group Reservations, you would be responsible for managing the reservations process and operation in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Manage daily Reservations processes and operations to include, but not limited to, room inventory and availability, group rooming lists and blocks, cut-off dates and restrictions, occupancy, selling guest rooms, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Manage and communicate information regarding hotel occupancy, promotion, special reservation procedures, operational issues and special events Serve as liaison with Reservations teams company-wide Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward Recruit, interview and train team members Calculate, prepare and generate designated reports, including, but not limited to OAR and Master Monthly Develop and revise forecasts
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality Productivity Dependability Customer Focus Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Salary range is between $105,000 - $118,000 depending upon experience and background.
Work Locations
Hilton San Francisco – Union Square
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Revenue Management Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Sales and Management Industries Hospitality Referrals increase your chances of interviewing at Hilton San Francisco Union Square by 2x Sign in to set job alerts for “Complex Director” roles.
Complex Director Revenue Management - Embassy Suites by Hilton San Francisco South Oyster Point and Embassy Suites by Hilton San Francisco Waterfront
San Francisco, CA $110,000.00-$135,000.00 2 weeks ago San Francisco, CA $200,000.00-$225,000.00 3 weeks ago San Francisco, CA $117,000.00-$123,000.00 4 months ago Complex Director of Housekeeping and Laundry - Hilton San Francisco Union Square/Parc 55 Hotel
Director of Research Administration and Revenue Management
San Francisco, CA $201,300.00-$301,900.00 1 month ago Hayward, CA $165,000.00-$180,000.00 1 week ago Director of Corporate & Americas Public Relations
San Francisco, CA $195,720.00-$234,864.00 2 weeks ago Associate Director of Finance, Institute for Global Health Sciences (IGHS)
San Francisco, CA $201,300.00-$301,900.00 2 months ago Complex Claims Consulting Director – Private & Not-For Profit D&O, Fiduciary and Employment Practices Liability
Director, Corporate Development & Investor Relations
San Francisco, CA $220,000.00-$260,000.00 2 weeks ago San Francisco, CA $160,000.00-$180,000.00 2 weeks ago San Francisco, CA $178,400.00-$258,750.00 2 weeks ago San Francisco, CA $145,000.00-$175,000.00 6 months ago San Mateo, CA $265,000.00-$295,000.00 6 days ago San Francisco, CA $175,100.00-$232,000.00 3 weeks ago Associate Director or Director of Development
SENIOR DIRECTOR OF DEVELOPMENT - WEST COAST
San Francisco, CA $112,513.06-$130,796.43 2 weeks ago Executive Director, Gen AI / Agentic AI Product Suite
VP or Sr Director of Digital Product Management
Corte Madera, CA $200,000.00-$340,000.00 1 day ago Executive Director - The Reutlinger Community
San Francisco, CA $160,000.00-$180,000.00 3 days ago Oakland, CA $253,900.00-$269,400.00 3 days ago Oakland, CA $144,278.00-$225,289.00 5 days ago San Francisco, CA $277,000.00-$326,000.00 2 weeks ago San Francisco, CA $150,000.00-$175,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr