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Job Description
Air Import or Export Coordinator
Salary - $50k to $65k base depending on experience
Excellent benefits, 401k, medical
Experience with Cargowise or similar software advantageous
Minimum of 2 years of current experience working at an international freight forwarder in operations is required to perform the tasks associated with this position.
Candidates must be legally eligible to work in the US.
Sorry, visa/sponsorship is not available.
The client
Our client is a global leader in logistics and supply chain management, providing comprehensive freight forwarding solutions across international borders. They have a robust network of partners and utilize cutting-edge technology to ensure seamless, efficient, and cost-effective transportation of goods worldwide.
Role
The Import or Export Coordinator is responsible for managing air or ocean import/export files, ensuring compliance with guidelines, preparing quotes, and providing customer service.
Essential Duties & Responsibilities:
Handle daily air or ocean import/export shipments.
Pre-alert agents and shippers; organize and prepare documentation; follow up with steamship lines; maintain daily reports on pending shipments.
Ensure all required documents are received and send final documents as needed.
File relevant documentation to process shipments.
Arrange pickups, deliveries, and container loading as required.
Maintain customer service updates, including cargo tracking.
Set up billing and payables.
Perform other duties as assigned.
Desired Skills and Expertise:
Commitment to excellent customer service with effective communication and follow-up skills.
Ability to work effectively in a cross-functional team or independently with minimal supervision.
Practical problem-solving and decision-making skills.
Qualifications:
High school diploma or GED minimum.
At least 2 years of experience in international freight forwarding logistics operations.
At least 2 years of customer service experience.
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