J&J Worldwide Services
Regional Soft Services Manager
J&J Worldwide Services, Chicago, Illinois, United States, 60290
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Regional Soft Services Manager
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Regional Soft Services Manager
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J&J Worldwide Services Description
Working as a Job Details
Description
Working as a
Regional Soft Services Manager (RSM)
you will lead, manage, and inspire a team of custodial services leaders and associates, in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment.
What You’ll Do
Leads, manages, and inspires a diverse team to provide top-notch service. Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.) Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk/reward and short/long term implications Supports Client Manager in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment Collaborates with key partners to support regional initiatives Ensures compliance with QA, J&J policies, and program requirements, along with completing all reporting on time Champions development in partnership with Client Account Manager within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operation Ensures consistent and fair administration of all policies and procedures Recognizes and anticipates marketplace trends; participates in regional strategic planning meetings
What You’ll Need
Bachelor’s or master’s degree from an accredited college or university preferred, or five(5) to seven (7) years progressive experience in multi-unit services, operations management, custodial services or other Support Services areas in lieu of degree Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, custodial services, negotiations, etc. Has a proven track record of growing a business and leading teams, along with strong financial acumen Has ability to think quickly, analytically, strategically, and accurately Shows expert client relationship, influencing, listening, and communications (written and verbal) skills Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills Proficient in the use of Microsoft Suite
Multi-site travel required in this position (up to 50%).
Disclaimer
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
J&J Worldwide Services CBRE Government and Defense Business is thrilled at the opportunity for you to apply to one of our roles. The base salary range for this position is $90,000 to $150,000. This position may also be eligible for a wide range of competitive benefits that can include but not limited to: medical, well-being, financial planning and short-term incentives benefits.
Due to compliance requirements imposed by a federal contract, this position may be filled by U.S. Persons only. U.S. Persons includes U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Other Industries Facilities Services Referrals increase your chances of interviewing at J&J Worldwide Services by 2x Get notified about new Regional Service Manager jobs in
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Regional Soft Services Manager
role at
J&J Worldwide Services 3 days ago Be among the first 25 applicants Join to apply for the
Regional Soft Services Manager
role at
J&J Worldwide Services Description
Working as a Job Details
Description
Working as a
Regional Soft Services Manager (RSM)
you will lead, manage, and inspire a team of custodial services leaders and associates, in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment.
What You’ll Do
Leads, manages, and inspires a diverse team to provide top-notch service. Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.) Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk/reward and short/long term implications Supports Client Manager in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment Collaborates with key partners to support regional initiatives Ensures compliance with QA, J&J policies, and program requirements, along with completing all reporting on time Champions development in partnership with Client Account Manager within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operation Ensures consistent and fair administration of all policies and procedures Recognizes and anticipates marketplace trends; participates in regional strategic planning meetings
What You’ll Need
Bachelor’s or master’s degree from an accredited college or university preferred, or five(5) to seven (7) years progressive experience in multi-unit services, operations management, custodial services or other Support Services areas in lieu of degree Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, custodial services, negotiations, etc. Has a proven track record of growing a business and leading teams, along with strong financial acumen Has ability to think quickly, analytically, strategically, and accurately Shows expert client relationship, influencing, listening, and communications (written and verbal) skills Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills Proficient in the use of Microsoft Suite
Multi-site travel required in this position (up to 50%).
Disclaimer
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
J&J Worldwide Services CBRE Government and Defense Business is thrilled at the opportunity for you to apply to one of our roles. The base salary range for this position is $90,000 to $150,000. This position may also be eligible for a wide range of competitive benefits that can include but not limited to: medical, well-being, financial planning and short-term incentives benefits.
Due to compliance requirements imposed by a federal contract, this position may be filled by U.S. Persons only. U.S. Persons includes U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Other Industries Facilities Services Referrals increase your chances of interviewing at J&J Worldwide Services by 2x Get notified about new Regional Service Manager jobs in
Chicago, IL . Chicago, IL $110,000.00-$130,000.00 4 days ago Downers Grove, IL $135,501.00-$189,796.00 1 week ago Customer Service Manager, Airport Customer Operations
Itasca, IL $182,990.00-$274,040.00 2 weeks ago Senior Regional Field Service Manager - NW
Chicago, IL $130,000.00-$150,000.00 5 days ago Chicago, IL $96,000.00-$144,000.00 3 days ago Director, Global Customer Care and Service Management
Greater Chicago Area $32.36-$36.00 1 week ago Elmhurst, IL $85,000.00-$95,000.00 2 days ago Deerfield, IL $102,800.00-$164,400.00 1 month ago Chicago, IL $55,000.00-$95,000.00 3 days ago Chicago, IL $90,000.00-$150,000.00 2 days ago Chicago, IL $96,000.00-$144,000.00 2 days ago Bensenville, IL $80,000.00-$90,000.00 2 weeks ago Chicago, IL $45,000.00-$50,000.00 1 week ago Bedford Park, IL $60,000.00-$70,000.00 3 days ago Director, Global Customer Care and Service Management Standards Centralized Managed & Support Operations (CMSO)
Reliability Service Customer Operations Manager
Roselle, IL $120,000.00-$151,000.00 6 days ago Chicago, IL $120,000.00-$180,000.00 4 days ago Employee & Guest Experience Manager at Credit Union 1 Amphitheatre- Tinley Park
Wheeling, IL $70,000.00-$80,000.00 1 month ago Office Manager/Customer Service (bi-lingual English and Spanish preferred)
Chicago, IL $43,000.00-$55,000.00 2 months ago CUSTOMER SERVICE MANAGER (MICRO MARKETS) - BLOOMINGDALE, IL
Bloomingdale, IL $60,000.00-$68,000.00 3 weeks ago Chicago, IL $165,000.00-$175,000.00 2 weeks ago Supervisor, Compliance Services - Renewals
Schaumburg, IL $64,000.00-$89,600.00 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr