Improvix Technologies
ServiceNow Business Analyst (Secret Clearance Required)
Improvix Technologies, Washington, District of Columbia, us, 20022
ServiceNow Business Analyst (Secret Clearance Required)
Join to apply for the
ServiceNow Business Analyst (Secret Clearance Required)
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Improvix Technologies ServiceNow Business Analyst (Secret Clearance Required)
2 days ago Be among the first 25 applicants Join to apply for the
ServiceNow Business Analyst (Secret Clearance Required)
role at
Improvix Technologies Get AI-powered advice on this job and more exclusive features. Improvix Technologies provided pay range
This range is provided by Improvix Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$90,000.00/yr - $180,000.00/yr Job Title: ServiceNow Business Analyst
Location:
Remote
Clearance:
Secret Clearance Required
Company:
Improvix Technologies
Job Overview
We are seeking a detail-oriented and highly motivated ServiceNow Business Analyst to join our team supporting the Department of State (DOS). The ideal candidate will have a solid background in requirements analysis, process improvement, and ServiceNow implementation. They will serve as the bridge between business needs and technical solutions, ensuring alignment and delivery of effective ServiceNow-based solutions.
Responsibilities
Requirements Gathering: Work closely with stakeholders to gather, document, and analyze business and functional requirements for ServiceNow implementations. Develop user stories, acceptance criteria, and backlog items to support agile delivery. Process Analysis and Improvement: Analyze existing workflows and identify opportunities for process improvements using ServiceNow modules. Collaborate with stakeholders to optimize IT Service Management (ITSM) processes in alignment with business objectives. ServiceNow Solution Development: Assist in the configuration and customization of ServiceNow applications, including ITSM, ITOM, CMDB, and the Power Platform. Support the development of dashboards, reports, and automation tools using ServiceNow capabilities. Testing and Validation: Create and execute test plans, test cases, and scripts to validate ServiceNow configurations. Ensure data integrity and accuracy through rigorous testing and troubleshooting. Stakeholder Communication: Act as the primary liaison between the business and technical teams to ensure alignment and delivery of project goals. Provide regular project updates and facilitate solution demonstrations for stakeholders. Documentation: Produce and maintain high-quality documentation, including business process workflows, technical specifications, and user guides. Required Qualifications:
Bachelor’s degree in Computer Science, Information Systems, or a related field. Minimum of 5 years of professional experience as a Business Analyst, with at least 2 years focused on ServiceNow implementations. Strong understanding of ServiceNow platform capabilities, including ITSM, ITOM, and CMDB. Experience with agile methodologies and tools (e.g., JIRA, Azure DevOps). Proficiency in process mapping and requirements documentation. Knowledge of ServiceNow scripting (e.g., JavaScript, Glide API) and dashboard/report creation. Familiarity with SQL and data analysis techniques. Exceptional communication, presentation, and stakeholder management skills.
Preferred Qualifications:
ServiceNow Certified System Administrator or equivalent certifications. Experience with ServiceNow integrations using REST/SOAP APIs. Familiarity with Power Platform (Power BI, PowerApps, Power Automate). Experience working in a federal government environment, particularly within DOS. Strong knowledge of ITIL best practices.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Research, Analyst, and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Improvix Technologies by 2x Sign in to set job alerts for “Business Analyst” roles.
Arlington, VA $50,200.00-$107,400.00 1 week ago Washington, DC $110,000.00-$140,000.00 3 weeks ago McLean, VA $50,000.00-$63,000.00 1 week ago Washington, DC $60,000.00-$110,000.00 1 month ago Arlington, VA $60,000.00-$110,000.00 1 month ago Fairfax, VA $60,000.00-$110,000.00 1 month ago Reston, VA $98,124.00-$166,810.00 1 week ago Arlington, VA $80,000.00-$90,000.00 4 weeks ago Future Opportunity: Federal Business Analyst (Evergreen Requisition)
Washington DC-Baltimore Area $60,000.00-$70,000.00 2 days ago Chantilly, VA $60,000.00-$110,000.00 1 month ago Business Analyst, Amazon Business Analytics
Arlington, VA $50,200.00-$107,400.00 4 days ago District of Columbia, United States $100,000.00-$140,000.00 2 weeks ago McLean, VA $105,000.00-$110,000.00 5 days ago Rockville, MD $60,000.00-$110,000.00 1 month ago Washington, DC $75,000.00-$110,000.00 2 weeks ago Senior Business Process & Performance Analyst
Washington, DC $100,000.00-$105,000.00 1 week ago Tysons Corner, VA $85,000.00-$115,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Join to apply for the
ServiceNow Business Analyst (Secret Clearance Required)
role at
Improvix Technologies ServiceNow Business Analyst (Secret Clearance Required)
2 days ago Be among the first 25 applicants Join to apply for the
ServiceNow Business Analyst (Secret Clearance Required)
role at
Improvix Technologies Get AI-powered advice on this job and more exclusive features. Improvix Technologies provided pay range
This range is provided by Improvix Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$90,000.00/yr - $180,000.00/yr Job Title: ServiceNow Business Analyst
Location:
Remote
Clearance:
Secret Clearance Required
Company:
Improvix Technologies
Job Overview
We are seeking a detail-oriented and highly motivated ServiceNow Business Analyst to join our team supporting the Department of State (DOS). The ideal candidate will have a solid background in requirements analysis, process improvement, and ServiceNow implementation. They will serve as the bridge between business needs and technical solutions, ensuring alignment and delivery of effective ServiceNow-based solutions.
Responsibilities
Requirements Gathering: Work closely with stakeholders to gather, document, and analyze business and functional requirements for ServiceNow implementations. Develop user stories, acceptance criteria, and backlog items to support agile delivery. Process Analysis and Improvement: Analyze existing workflows and identify opportunities for process improvements using ServiceNow modules. Collaborate with stakeholders to optimize IT Service Management (ITSM) processes in alignment with business objectives. ServiceNow Solution Development: Assist in the configuration and customization of ServiceNow applications, including ITSM, ITOM, CMDB, and the Power Platform. Support the development of dashboards, reports, and automation tools using ServiceNow capabilities. Testing and Validation: Create and execute test plans, test cases, and scripts to validate ServiceNow configurations. Ensure data integrity and accuracy through rigorous testing and troubleshooting. Stakeholder Communication: Act as the primary liaison between the business and technical teams to ensure alignment and delivery of project goals. Provide regular project updates and facilitate solution demonstrations for stakeholders. Documentation: Produce and maintain high-quality documentation, including business process workflows, technical specifications, and user guides. Required Qualifications:
Bachelor’s degree in Computer Science, Information Systems, or a related field. Minimum of 5 years of professional experience as a Business Analyst, with at least 2 years focused on ServiceNow implementations. Strong understanding of ServiceNow platform capabilities, including ITSM, ITOM, and CMDB. Experience with agile methodologies and tools (e.g., JIRA, Azure DevOps). Proficiency in process mapping and requirements documentation. Knowledge of ServiceNow scripting (e.g., JavaScript, Glide API) and dashboard/report creation. Familiarity with SQL and data analysis techniques. Exceptional communication, presentation, and stakeholder management skills.
Preferred Qualifications:
ServiceNow Certified System Administrator or equivalent certifications. Experience with ServiceNow integrations using REST/SOAP APIs. Familiarity with Power Platform (Power BI, PowerApps, Power Automate). Experience working in a federal government environment, particularly within DOS. Strong knowledge of ITIL best practices.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Research, Analyst, and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Improvix Technologies by 2x Sign in to set job alerts for “Business Analyst” roles.
Arlington, VA $50,200.00-$107,400.00 1 week ago Washington, DC $110,000.00-$140,000.00 3 weeks ago McLean, VA $50,000.00-$63,000.00 1 week ago Washington, DC $60,000.00-$110,000.00 1 month ago Arlington, VA $60,000.00-$110,000.00 1 month ago Fairfax, VA $60,000.00-$110,000.00 1 month ago Reston, VA $98,124.00-$166,810.00 1 week ago Arlington, VA $80,000.00-$90,000.00 4 weeks ago Future Opportunity: Federal Business Analyst (Evergreen Requisition)
Washington DC-Baltimore Area $60,000.00-$70,000.00 2 days ago Chantilly, VA $60,000.00-$110,000.00 1 month ago Business Analyst, Amazon Business Analytics
Arlington, VA $50,200.00-$107,400.00 4 days ago District of Columbia, United States $100,000.00-$140,000.00 2 weeks ago McLean, VA $105,000.00-$110,000.00 5 days ago Rockville, MD $60,000.00-$110,000.00 1 month ago Washington, DC $75,000.00-$110,000.00 2 weeks ago Senior Business Process & Performance Analyst
Washington, DC $100,000.00-$105,000.00 1 week ago Tysons Corner, VA $85,000.00-$115,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr