State Street
Alpha Client Implementation, Cash Services -AVP
State Street, Boston, Massachusetts, us, 02298
Join to apply for the
Alpha Client Implementation, Cash Services -AVP
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State Street 3 days ago Be among the first 25 applicants Join to apply for the
Alpha Client Implementation, Cash Services -AVP
role at
State Street Get AI-powered advice on this job and more exclusive features. The State Street Alpha client implementation team is looking for a qualified leader with strong experience in project management, analysis, system flows and business architecture to execute client implementations of the industry’s first ever front-to-back client servicing platform. The successful candidate must be highly organized and be able to move seamlessly between multiple implementations and changing client requirements. The Alpha Implementation Manager, will be responsible for managing and overseeing the due diligence, solution design, implementation/onboarding, and post-go-live efforts for several client implementations (likely simultaneous). The role will include implementing solutions not only for specific clients, but also as part of the core Alpha platform that will be leveraged across all Alpha clients.
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
As a Client Implementation Manager, You Will
Be responsible for managing the client solution design (operational processes as well as system functionality), conversion approach, implementation plan, go-live, and post-go-live activities for converting clients onto State Street’s Front to Back servicing platform Manage the definition of services, service level agreements, in/out scope discussions, and change control items with the client and internal stakeholders Collaborate with other teams to share approaches, develop best practices and improve team capabilities to successfully migrate clients Coordinate with a Model Office environment and team for internal and external testing and POC purposes Organize and conduct implementation project status meetings, including communicating status to internal and external stakeholders, including senior management Support the delivery of cross-operations, high priority projects across all typical project phases. Support business analysis and requirements definition. Track client feedback/requests and incorporate in product road map where appropriate. Work closely with Business, Data and Solution Architecture to ensure alignment with strategic goals and key business decisions regarding products, services and key business initiatives. Leverage business analysis frameworks and Business Architecture team to develop an integrated view of the business, in the context of the enterprise, and drive strategic alignment across product, platform, operational and service areas. Understand the firm’s strategic plans, business, process and architecture and apply that knowledge in the solution design and develop. Work with Operations business units to assess and streamline processes in order to mitigate risk, cost or service issues and generate efficiencies. Collaborate with other teams to share approaches, develop best practices and improve team capabilities to successfully migrate clients
These skills will help you succeed in this role.
Demonstrate understanding of Investment Management Operations processes, technology, and procedures, and an ability to learn quickly. Strong communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders. Strong analytical skills including process analysis. Very strong interest in the underlying detail of the analysis is a must. Demonstrate excellent process and project management skills. Ability to organize, prioritize, balance key tasks and manage time effectively. Comfortable facilitating project working groups and possesses strong data gathering skills.
Education & Preferred Qualifications
Minimum of 6 years of experience in investment operations, project management, client implementation and/or business analysis. Knowledge of products and processes related to the financial services industry would be an advantage, as is related experience in technology strategy or in a client service or business function and / or management consulting. Experience with designing new solutions by analyzing requirements, studying system capabilities, and writing specifications.
Additional Requirements
Domestic and/or international travel and flexible working hours may be required (i.e. weekend working and extended hours on occasion, linked to client assignments and project deadlines.) Candidate must be self-motivated, adaptable and show initiative. Strong Excel, Word, Power Point skills required. Visio skills preferred. Candidate must be self-assured and react well within critical deadline situations
Salary Range
$90,000 - $142,500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Job Application Disclosure
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Job ID: R-775320Seniority level
Seniority levelNot Applicable Employment type
Employment typeFull-time Job function
Job functionOther IndustriesFinancial Services, Investment Banking, and Investment Management Referrals increase your chances of interviewing at State Street by 2x Sign in to set job alerts for “Client Services Representative” roles. Boston, MA $50,000.00-$58,000.00 2 days ago Boston, MA $75,000.00-$85,000.00 5 days ago Boston, MA $60,000.00-$80,000.00 4 days ago Boston, MA $38,000.00-$44,000.00 4 days ago Receptionist - Mercedes-Benz of WestwoodTenant Service Coordinator/Tenant Experience Coordinator We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Alpha Client Implementation, Cash Services -AVP
role at
State Street 3 days ago Be among the first 25 applicants Join to apply for the
Alpha Client Implementation, Cash Services -AVP
role at
State Street Get AI-powered advice on this job and more exclusive features. The State Street Alpha client implementation team is looking for a qualified leader with strong experience in project management, analysis, system flows and business architecture to execute client implementations of the industry’s first ever front-to-back client servicing platform. The successful candidate must be highly organized and be able to move seamlessly between multiple implementations and changing client requirements. The Alpha Implementation Manager, will be responsible for managing and overseeing the due diligence, solution design, implementation/onboarding, and post-go-live efforts for several client implementations (likely simultaneous). The role will include implementing solutions not only for specific clients, but also as part of the core Alpha platform that will be leveraged across all Alpha clients.
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
As a Client Implementation Manager, You Will
Be responsible for managing the client solution design (operational processes as well as system functionality), conversion approach, implementation plan, go-live, and post-go-live activities for converting clients onto State Street’s Front to Back servicing platform Manage the definition of services, service level agreements, in/out scope discussions, and change control items with the client and internal stakeholders Collaborate with other teams to share approaches, develop best practices and improve team capabilities to successfully migrate clients Coordinate with a Model Office environment and team for internal and external testing and POC purposes Organize and conduct implementation project status meetings, including communicating status to internal and external stakeholders, including senior management Support the delivery of cross-operations, high priority projects across all typical project phases. Support business analysis and requirements definition. Track client feedback/requests and incorporate in product road map where appropriate. Work closely with Business, Data and Solution Architecture to ensure alignment with strategic goals and key business decisions regarding products, services and key business initiatives. Leverage business analysis frameworks and Business Architecture team to develop an integrated view of the business, in the context of the enterprise, and drive strategic alignment across product, platform, operational and service areas. Understand the firm’s strategic plans, business, process and architecture and apply that knowledge in the solution design and develop. Work with Operations business units to assess and streamline processes in order to mitigate risk, cost or service issues and generate efficiencies. Collaborate with other teams to share approaches, develop best practices and improve team capabilities to successfully migrate clients
These skills will help you succeed in this role.
Demonstrate understanding of Investment Management Operations processes, technology, and procedures, and an ability to learn quickly. Strong communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders. Strong analytical skills including process analysis. Very strong interest in the underlying detail of the analysis is a must. Demonstrate excellent process and project management skills. Ability to organize, prioritize, balance key tasks and manage time effectively. Comfortable facilitating project working groups and possesses strong data gathering skills.
Education & Preferred Qualifications
Minimum of 6 years of experience in investment operations, project management, client implementation and/or business analysis. Knowledge of products and processes related to the financial services industry would be an advantage, as is related experience in technology strategy or in a client service or business function and / or management consulting. Experience with designing new solutions by analyzing requirements, studying system capabilities, and writing specifications.
Additional Requirements
Domestic and/or international travel and flexible working hours may be required (i.e. weekend working and extended hours on occasion, linked to client assignments and project deadlines.) Candidate must be self-motivated, adaptable and show initiative. Strong Excel, Word, Power Point skills required. Visio skills preferred. Candidate must be self-assured and react well within critical deadline situations
Salary Range
$90,000 - $142,500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Job Application Disclosure
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Job ID: R-775320Seniority level
Seniority levelNot Applicable Employment type
Employment typeFull-time Job function
Job functionOther IndustriesFinancial Services, Investment Banking, and Investment Management Referrals increase your chances of interviewing at State Street by 2x Sign in to set job alerts for “Client Services Representative” roles. Boston, MA $50,000.00-$58,000.00 2 days ago Boston, MA $75,000.00-$85,000.00 5 days ago Boston, MA $60,000.00-$80,000.00 4 days ago Boston, MA $38,000.00-$44,000.00 4 days ago Receptionist - Mercedes-Benz of WestwoodTenant Service Coordinator/Tenant Experience Coordinator We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr