Luster National
Join to apply for the
Contract and Claims Manager
role at
Luster National .
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. 3 days ago Be among the first 25 applicants. About the Positions We're seeking
Contract and Claims Managers
to support large, heavy-civil infrastructure programs—including highways, roads, bridges, transit (including rail and bus), and airport projects delivered through both traditional and alternative methods. You'll safeguard the owner's commercial interests, steer change order negotiations, and resolve claims to keep budgets protected and project momentum intact. This posting is for future roles and not for a specific opportunity currently available. We accept applications and conduct interviews in advance of upcoming hiring needs. When a candidate is selected, their profile is activated in our talent pool for this specialty area.
We notify our talent pool candidates first whenever we have a project need.
This posting targets the San Francisco Bay Area, CA. Responsibilities
may include, but are not limited to: Developing and implementing contract and/or commercial-management strategies across DBB, DB, CM/GC, and P3 delivery models. Leading and supporting the end-to-end change-management and claims process—from entitlement review through negotiation, settlement, or formal dispute resolution. Drafting, reviewing, and negotiating contract amendments, change orders, and service agreements in alignment with FAR, FIDIC, or state statutory frameworks. Coordinating with project controls, schedulers, estimators, and legal counsel to quantify cost-and-time impacts and maintain an auditable change and claims log. Preparing risk exposure analyses and executive briefings that connect commercial issues to contingency, schedule float, and program KPIs. Representing the owner in mediation, arbitration, or litigation; managing outside counsel and expert consultants as required. Coaching project teams on contract-compliance and claims-avoidance best practices, embedding lessons learned into future procurement documents. Establishing change order and claims management procedures, ensuring consistency across multiple contracts and delivery partners. Attributes Excellent written and verbal communication and interpersonal skills. Persuasive communicator and skilled negotiator who builds trust across technical, legal, and executive audiences. Excellent multitasking and organizational skills. Strong analytical mindset with the ability to translate schedule and cost data into actionable commercial strategies. Collaborative mindset that fosters teamwork, trust, and positive relationships, thriving in multidiscipline, owner-representative environments. Natural curiosity, problem-solving abilities, and a passion for continuous improvement. Minimum Qualifications Bachelor's degree in engineering, construction management, business, or related field, or an equivalent combination of education and experience. 10+ years of hands-on contracts, change order, or claims management experience on heavy-civil infrastructure programs. Experience with alternative delivery methods (e.g., DB, CM/GC, P3) and associated risk-allocation mechanisms. Success in administering and negotiating complex civil works contracts as an owner's representative or in a role protecting client interests. Ability to interpret design documents, schedules, cost reports, and commercial terms to build clear entitlement narratives and quantum analyses. Proficiency with industry standard project management software (e.g., Primavera P6, MS Project). Proficiency with Microsoft Office Suite/Office 365 (Outlook, Teams, Word, PowerPoint). Preferred Qualifications Advanced degree (e.g., JD, LLM, MBA) with construction law emphasis. Active professional certifications such as CCM (CMAA), MRICS/FRICS (RICS), PMP (PMI), or CCA (AACE). Experience with large (>$500M), complex, heavy-civil infrastructure projects including highways, roads, bridges, transit, and airports. Prior success steering claims through mediation, DRB, or litigation. Experience with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software. Compensation Details The salary range is $150k-$190k/year ($72-$91/hour). The final salary depends on experience, skills, education, certifications, and other factors. Benefits We Offer Unlimited flexible time off Paid holidays Paid parental leave Health, dental, and vision insurance Flexible spending accounts Disability and life insurance 401(k) plan with employer contribution Career development programs $2,500 annually for professional development Wellness program with stipend Company cell phone reimbursement Nutrition and financial planning services Employee assistance and discount programs Luster is committed to diversity and equal opportunity. All qualified applicants will receive consideration without regard to various protected statuses. We participate in E-Verify and may conduct background checks and drug tests. This job description is not exhaustive of all responsibilities and duties.
#J-18808-Ljbffr
Contract and Claims Manager
role at
Luster National .
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. 3 days ago Be among the first 25 applicants. About the Positions We're seeking
Contract and Claims Managers
to support large, heavy-civil infrastructure programs—including highways, roads, bridges, transit (including rail and bus), and airport projects delivered through both traditional and alternative methods. You'll safeguard the owner's commercial interests, steer change order negotiations, and resolve claims to keep budgets protected and project momentum intact. This posting is for future roles and not for a specific opportunity currently available. We accept applications and conduct interviews in advance of upcoming hiring needs. When a candidate is selected, their profile is activated in our talent pool for this specialty area.
We notify our talent pool candidates first whenever we have a project need.
This posting targets the San Francisco Bay Area, CA. Responsibilities
may include, but are not limited to: Developing and implementing contract and/or commercial-management strategies across DBB, DB, CM/GC, and P3 delivery models. Leading and supporting the end-to-end change-management and claims process—from entitlement review through negotiation, settlement, or formal dispute resolution. Drafting, reviewing, and negotiating contract amendments, change orders, and service agreements in alignment with FAR, FIDIC, or state statutory frameworks. Coordinating with project controls, schedulers, estimators, and legal counsel to quantify cost-and-time impacts and maintain an auditable change and claims log. Preparing risk exposure analyses and executive briefings that connect commercial issues to contingency, schedule float, and program KPIs. Representing the owner in mediation, arbitration, or litigation; managing outside counsel and expert consultants as required. Coaching project teams on contract-compliance and claims-avoidance best practices, embedding lessons learned into future procurement documents. Establishing change order and claims management procedures, ensuring consistency across multiple contracts and delivery partners. Attributes Excellent written and verbal communication and interpersonal skills. Persuasive communicator and skilled negotiator who builds trust across technical, legal, and executive audiences. Excellent multitasking and organizational skills. Strong analytical mindset with the ability to translate schedule and cost data into actionable commercial strategies. Collaborative mindset that fosters teamwork, trust, and positive relationships, thriving in multidiscipline, owner-representative environments. Natural curiosity, problem-solving abilities, and a passion for continuous improvement. Minimum Qualifications Bachelor's degree in engineering, construction management, business, or related field, or an equivalent combination of education and experience. 10+ years of hands-on contracts, change order, or claims management experience on heavy-civil infrastructure programs. Experience with alternative delivery methods (e.g., DB, CM/GC, P3) and associated risk-allocation mechanisms. Success in administering and negotiating complex civil works contracts as an owner's representative or in a role protecting client interests. Ability to interpret design documents, schedules, cost reports, and commercial terms to build clear entitlement narratives and quantum analyses. Proficiency with industry standard project management software (e.g., Primavera P6, MS Project). Proficiency with Microsoft Office Suite/Office 365 (Outlook, Teams, Word, PowerPoint). Preferred Qualifications Advanced degree (e.g., JD, LLM, MBA) with construction law emphasis. Active professional certifications such as CCM (CMAA), MRICS/FRICS (RICS), PMP (PMI), or CCA (AACE). Experience with large (>$500M), complex, heavy-civil infrastructure projects including highways, roads, bridges, transit, and airports. Prior success steering claims through mediation, DRB, or litigation. Experience with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software. Compensation Details The salary range is $150k-$190k/year ($72-$91/hour). The final salary depends on experience, skills, education, certifications, and other factors. Benefits We Offer Unlimited flexible time off Paid holidays Paid parental leave Health, dental, and vision insurance Flexible spending accounts Disability and life insurance 401(k) plan with employer contribution Career development programs $2,500 annually for professional development Wellness program with stipend Company cell phone reimbursement Nutrition and financial planning services Employee assistance and discount programs Luster is committed to diversity and equal opportunity. All qualified applicants will receive consideration without regard to various protected statuses. We participate in E-Verify and may conduct background checks and drug tests. This job description is not exhaustive of all responsibilities and duties.
#J-18808-Ljbffr