Novul Solutions
Job Description
This role seeks individuals who can serve as strategic advisors, ensuring the smooth operation and security of complex, large-scale DoD networks. Candidates must demonstrate exceptional technical expertise and the ability to implement solutions that align with organizational goals and support mission-critical operations.
Primary Responsibilities:
Conduct shift reviews to ensure services are operational, resolve anomalies, perform root cause analysis, and document processes. Mentor junior team members on new procedures. Ensure smooth operations of multi-user environments by implementing STIGs, EIPs, industry best practices, and DoD-aligned security measures. Address customer issues, update ticket statuses, and document resolutions. Plan and implement network security to protect data, software, and hardware. Assess network upgrade requests and provide technical guidance. Offer 24x7 on-call support during outages with progress updates. Requirements
Basic Qualifications:
Bachelor's degree in Computer Science, IT, or related field with 4+ years' experience (or equivalent experience). IAT Level II Certification (e.g., CCNA Security, CySA+, Security+ CE). Active DoD TS/SCI clearance, eligible for CI Poly. Layer 3 networking experience. troubleshooting experience with L3 connections How to find a workstation on the network Familiarity with OSI model and ASAs Demonstrated skill in troubleshooting IT systems. Proficiency in at least five (5): Cisco configuration BGP/OSPF TCPDUMP/Wireshark S2S/DMVPN/IPSEC troubleshooting LAN/WAN troubleshooting Firewall basics ISE/TACACs basics AWS Cloud services VLANs and trunking Spanning Tree Protocol 802.1x Preferred Qualifications:
Experience with DISA and its mission support. TS/SCI clearance with CI Poly preferred. Work Hours: Full-Time, On-site
Shift 1: 6:00 AM - 2:00 PM
Shift 2: 12:00 PM - 8:00 PM
Benefits
Core Benefits:
Paid Time Off (PTO): TEN (10) Paid days off & FIVE (5) Floating days off. Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage. Payroll: Paid Bi-Monthly. 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility - 21 years of age or older, after 3 months of employment Individual or company-wide performance and recognition awards (Quarterly Health Benefits:
UNITED HEALTHCARE PPO, extensive national coverage. INCLUDES: Medical/Dental/Vision/HSA. Eligible on the first of the month, immediately after the start date. Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment. Quality of Life Benefits:
Training & Career Development Reimbursement of Tuition and training needed to support career development. $150 monthly reimbursement contribution paid monthly towards parking expenses. Receipts must be submitted by the close of business on the 25th of each month. Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month. Special Benefits:
Performance bonus - Project-based Yearly bonus - Company based
Primary Responsibilities:
Conduct shift reviews to ensure services are operational, resolve anomalies, perform root cause analysis, and document processes. Mentor junior team members on new procedures. Ensure smooth operations of multi-user environments by implementing STIGs, EIPs, industry best practices, and DoD-aligned security measures. Address customer issues, update ticket statuses, and document resolutions. Plan and implement network security to protect data, software, and hardware. Assess network upgrade requests and provide technical guidance. Offer 24x7 on-call support during outages with progress updates. Requirements
Basic Qualifications:
Bachelor's degree in Computer Science, IT, or related field with 4+ years' experience (or equivalent experience). IAT Level II Certification (e.g., CCNA Security, CySA+, Security+ CE). Active DoD TS/SCI clearance, eligible for CI Poly. Layer 3 networking experience. troubleshooting experience with L3 connections How to find a workstation on the network Familiarity with OSI model and ASAs Demonstrated skill in troubleshooting IT systems. Proficiency in at least five (5): Cisco configuration BGP/OSPF TCPDUMP/Wireshark S2S/DMVPN/IPSEC troubleshooting LAN/WAN troubleshooting Firewall basics ISE/TACACs basics AWS Cloud services VLANs and trunking Spanning Tree Protocol 802.1x Preferred Qualifications:
Experience with DISA and its mission support. TS/SCI clearance with CI Poly preferred. Work Hours: Full-Time, On-site
Shift 1: 6:00 AM - 2:00 PM
Shift 2: 12:00 PM - 8:00 PM
Benefits
Core Benefits:
Paid Time Off (PTO): TEN (10) Paid days off & FIVE (5) Floating days off. Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage. Payroll: Paid Bi-Monthly. 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility - 21 years of age or older, after 3 months of employment Individual or company-wide performance and recognition awards (Quarterly Health Benefits:
UNITED HEALTHCARE PPO, extensive national coverage. INCLUDES: Medical/Dental/Vision/HSA. Eligible on the first of the month, immediately after the start date. Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment. Quality of Life Benefits:
Training & Career Development Reimbursement of Tuition and training needed to support career development. $150 monthly reimbursement contribution paid monthly towards parking expenses. Receipts must be submitted by the close of business on the 25th of each month. Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month. Special Benefits:
Performance bonus - Project-based Yearly bonus - Company based