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Billy Reid

Store Director - San Francisco

Billy Reid, San Francisco, California, United States, 94199

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3 days ago Be among the first 25 applicants

Check below to see if you have what is needed for this opportunity, and if so, make an application asap. Billy Reid began designing almost 20+ years ago, with the intention of creating clothes he would want to wear - pairing beautiful fabrics with impeccable construction. Founded with a deep sense of community and goodwill, the flagship store opened in Billy’s hometown of Florence, Alabama in 2005. Today, the ageless American brand maintains its commitment to thoughtfully crafted, timeless style for life’s most cherished experiences. Whether you’re shopping in one of our 19 shops across the country or browsing our e-commerce site, we want you to feel welcomed. We appreciate warm, talented, collaborative people to help grow our brand. OUR CULTURE Fun, yet fast-paced Belief in anything is possible Everyone Matters THE OPPORTUNITY Our San Francisco shop is seeking a Store Director to lead our sales team towards achieving individual and collective shop sales targets. The ideal candidate will enjoy coaching and developing a sales force while overseeing day to day operations of the retail environment. They will be a "big-picture" thinker with a positive attitude and an aptitude towards hospitality. This individual will approach every day with a proactive mindset and will truly take ownership of the shop's success. Initial Responsibilities: Deliver against personal sales targets while coaching and growing the team to meet and exceed store sales goals. Build and maintain a clientele-driven business rooted in long-term relationships and repeat customer engagement. Ensure the team captures and follows up on all customer profiles in a meaningful and timely manner. Identify risks to customer experience and partner with supervisor to resolve service issues promptly. Improve in-store conversion rate year over year (target 1%–2% increase). Lead by example and create a culture of excellence in service, presentation, and selling behaviors. Recruit, hire, develop, and retain top talent to meet short- and long-term business goals. Conduct regular 1-on-1 meetings with team members to provide coaching, mentorship, and feedback. Facilitate performance conversations and development plans in collaboration with supervisor. Assist in leading and creating content for team meetings. Use influence and clear communication to increase team morale and alignment with company objectives. Store Operations & Execution Implement all retail directives including selling culture, visual standards, promotions, and local/national event strategies. Utilize key reporting tools to drive decisions and coach team performance across daily, weekly, monthly, and annual periods. Monitor and maintain accurate store scheduling to ensure adequate coverage during all business hours. Ensure all administrative responsibilities (HR, finance, inventory processes) are handled efficiently and accurately. Identify and implement operational improvements in partnership with supervisor. Maintain a well-organized, clean, and visually compelling showroom environment. Brand Alignment & Collaboration Collaborate with Divisional Leads and Head of Visual to ensure rollout of key merchandising and operational strategies. Support showroom events and participate in local marketing collaborations. Execute omni-channel initiatives such as web order fulfillment and client email opt-ins to support digital sales efforts. Maintain awareness of competitive landscape and local retail trends to inform business strategy. Qualifications 3–5 years of retail management experience, preferably in a luxury or high-service environment. Proven ability to lead and inspire a team to meet sales goals and provide an elevated client experience. Strong organizational skills, attention to detail, and ability to manage multiple priorities effectively. Experience using data and reporting tools to drive performance-based decision-making. Excellent communication, interpersonal, and problem-solving skills. Flexible schedule, including evenings, weekends, and holidays as business needs require. THE BENEFITS Paid time off Medical, Dental, and Vision insurance Employer matched 401(k) plan THE PLACE San Francisco’s Jackson Square Historic District blends Gold Rush-era charm with modern sophistication, featuring cobblestone streets, preserved 19th-century architecture, and a curated mix of luxury retail, art galleries, and top-tier design firms. Nestled between North Beach and the Financial District, this stylish enclave offers a quiet, upscale escape in the heart of the city—where history and high design meet. THE PROCESS If you are looking for an exciting opportunity, have commitment to quality and thrive off working with smart, creative people, send your resume to careers@billyreid.com. Here at Billy Reid we believe a diverse workplace fosters creativity, is critical to the success of our company, and benefits our communities. We seek to recruit, hire, and promote based on the candidate or employee’s qualifications and merit. No regard will be given to race, religion, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability or any other characteristics protected by applicable law. We are committed to being an equal opportunity employer who provides a respectful workplace for all employees. Seniority level

Seniority levelMid-Senior level Employment type

Employment typeFull-time Job function

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