Director of Quality Assurance

Get AI-powered advice on this job and more exclusive features. The Director of Quality Assurance (QA) will lead the development, implementation, and maintenance of quality assurance protocols and systems to ensure our ice cream products exceed both internal and external safety and quality standards. This position plays a crucial role in ensuring that Brothers Desserts consistently delivers delicious and safe products that our customers love. JOB ACCOUNTABILITIES: Design, implement, and oversee a comprehensive QA system across the manufacturing process. Regularly review and update company quality standards in line with regulatory requirements and industry best practices. Oversee routine product testing and random sampling to ensure adherence to company and regulatory standards. Coordinate with the R&D department on new product testing. Lead and mentor the QA team, ensuring their continuous professional development. Provide training to the manufacturing and production teams on best practices and quality standards. Assess and qualify vendors and suppliers, ensuring their practices meet our quality standards. Regularly review vendor and supplier performance against QA benchmarks. Stay abreast of local, state, and federal food safety regulations and ensure all company practices are in compliance (GMP’s, SQF, Food Safety, HACCP, Sanitation Practices etc..). Lead and coordinate with regulatory bodies during audits and inspections. Foster a culture of continuous improvement within the QA department. Collaborate with cross-functional teams to drive quality enhancements across all processes. Lead investigations into any product quality issues, customer complaints, or recalls. Implement corrective actions and preventative measures in response to identified issues. JOB QUALIFICATIONS: Education: Bachelor's degree in Food Science, Dairy Science, or a related field; advanced degree preferred. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Excellent communication and presentation skills, with the ability to effectively collaborate with team members, stakeholders, and external partners. Experience: 8+ years of experience in quality assurance, with a focus on ice cream or frozen dessert manufacturing. Strong knowledge of dairy science, food chemistry, and food processing technologies. Familiarity with FDA regulations and other relevant food safety standards. Demonstrated experience in leading and managing a team of QA Managers, Food scientists and Techs. Exceptional project management skills, with the ability to balance multiple priorities and meet deadlines Certification in Quality Management or similar credentials is a plus. Leadership Attributes:

We are seeking a

strong people leader

who embodies the following values and leadership traits: High Emotional Intelligence (EI):

Approaches challenges and feedback with self-awareness, empathy, and professionalism. Team Builder:

Creates a positive and inclusive team environment that fosters collaboration and respect. Treats Everyone Equally:

Holds all team members to the same standard with fairness and consistency. Direct & Positive Communicator:

Communicates expectations clearly and constructively. Strategic Thinker:

Anticipates long-term needs and aligns sanitation goals with plant priorities. Caring Leader:

Values team well-being and builds trust through genuine support. Sets Clear Expectations:

Defines goals, roles, and responsibilities to ensure accountability. Holds Self and Others Accountable:

Leads by example and follows through on commitments. Agent of Change:

Embraces innovation and drives improvements in sanitation practices and culture. Seniority level

Seniority level Director Employment type

Employment type Full-time Job function

Job function Quality Assurance Industries Food and Beverage Manufacturing Referrals increase your chances of interviewing at Brothers Desserts by 2x Inferred from the description for this job

Medical insurance Vision insurance 401(k) Get notified about new Director of Quality Assurance jobs in

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