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Hotel Victoria LLC

Housekeeper Lead

Hotel Victoria LLC, Sonora

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Benefits:

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Employee discounts

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Opportunity for advancement

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Paid time off

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Location: Sonora, California (Hotel Lumberjack & The Sonora Inn - under New Management)

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Reports to: Executive Housekeeper or General Manager

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Compensation: Based on experience

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Position Overview:

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We are looking for a dedicated and detail-oriented Housekeeper to join our team at both Hotel Lumberjack and The Sonora Inn. As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of guest rooms, public areas, and hotel facilities. The ideal candidate will have a strong work ethic, attention to detail, and a commitment to delivering exceptional cleanliness and service to ensure a comfortable and pleasant experience for all guests.

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Key Responsibilities:

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  1. Room Cleaning & Maintenance:
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Guest Room Cleaning: Clean and prepare guest rooms according to hotel standards, including making beds, cleaning bathrooms, vacuuming, dusting, and restocking supplies.

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Deep Cleaning: Perform deep cleaning tasks as assigned, including washing windows, cleaning carpets, and sanitizing high-touch areas.

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Turnover Tasks: Complete room turnover tasks for check-ins, ensuring rooms are ready and spotless for incoming guests.

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Special Requests: Fulfill guest requests for extra towels, toiletries, or additional items as needed during their stay.

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  1. Public Area Cleaning:
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Common Areas: Maintain cleanliness in the hotel’s public areas, including the lobby, hallways, elevators, restrooms, and any other shared spaces.

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Restroom Sanitation: Regularly clean and sanitize public restrooms to ensure a high standard of cleanliness and hygiene.

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Trash Removal: Empty trash cans in public areas, guest rooms, and restrooms, ensuring all areas are tidy and well-maintained.

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  1. Linen & Laundry Management:
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Laundry Duties: Collect, sort, and deliver used linen and towels to the laundry area. Ensure linens are cleaned and properly folded.

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Inventory Control: Maintain proper inventory levels of linens, towels, and cleaning supplies, notifying management when restocking is needed.

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  1. Quality Control & Attention to Detail:
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Inspection: Ensure that rooms are cleaned to the highest standards and report any issues such as maintenance concerns, broken items, or damage to the Executive Housekeeper or General Manager.

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Guest Satisfaction: Ensure that rooms and public areas are comfortable, clean, and inviting for guests, meeting or exceeding cleanliness expectations.

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Attention to Detail: Pay attention to details, such as replacing all missing or damaged items in the room and ensuring rooms are thoroughly sanitized.

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  1. Health and Safety Standards:
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Sanitation Protocols: Follow all health and safety regulations, including proper use of cleaning products and equipment. Ensure that all rooms and public areas meet hygiene standards.

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Safety Procedures: Adhere to safety and emergency procedures and report any safety hazards, such as spills or damaged equipment, to the appropriate team member.

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  1. Communication & Teamwork:
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Collaboration: Work closely with other housekeeping staff and hotel departments to ensure smooth operations and address any guest needs or special requests.

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Feedback & Reporting: Communicate with the Executive Housekeeper or General Manager about any special requests or issues that need attention.

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  1. Other Duties as Assigned
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Key Requirements:

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Experience & Qualifications:

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Previous experience in housekeeping or cleaning is preferred but not required.

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Ability to work independently and as part of a team in a fast-paced environment.

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Strong attention to detail and a commitment to maintaining high cleanliness standards.

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Good physical stamina, with the ability to bend, lift, and carry cleaning supplies and equipment.

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Education:

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High school diploma or equivalent required.

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Skills & Competencies:

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Strong work ethic and ability to complete tasks efficiently.

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Positive and friendly attitude, with the ability to interact with guests when needed.

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Ability to follow instructions and hotel cleanliness standards.

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Basic knowledge of cleaning chemicals and equipment.

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Benefits:

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Competitive compensation based on experience.

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Paid time off (PTO).

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Opportunities for professional development and career growth.

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A positive and supportive work environment.

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Application Process:

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Interested candidates should submit a resume and cover letter outlining their relevant experience and skills.

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This is an excellent opportunity for a hardworking and dependable individual to join a dynamic team and ensure our guests experience a clean, comfortable, and welcoming environment at both Hotel Lumberjack and The Sonora Inn. If you take pride in maintaining a high standard of cleanliness and enjoy working in a team environment, we encourage you to apply.