Logo
Style Netbox

Customer Account Representative

Style Netbox, Cincinnati, Ohio, United States, 45208

Save Job

Customer Account Representative Location:

Cincinnati, OH Salary:

$28 – $32 per hour Schedule:

Monday to Friday, 8-hour shifts

About Us: At Style Netbox, we believe that every brand is a canvas waiting to be transformed into a masterpiece. We’re not just a marketing agency; we’re your creative partners on a journey to redefine your brand’s potential. With a fusion of artistry and strategy, we weave stories that captivate, designs that inspire, and strategies that propel your business forward.

Position Overview: A

Customer Account Representative

serves as the main point of contact for our clients, ensuring their needs are met with exceptional service and attention to detail. This role is responsible for building and maintaining strong relationships, managing client accounts, and ensuring that projects are delivered on time and to the highest standards.

Responsibilities:

Act as the primary liaison between clients and internal teams.

Manage client accounts, ensuring all needs and expectations are met.

Provide timely updates on project progress and deliverables.

Resolve customer inquiries and concerns promptly and professionally.

Coordinate with internal departments to ensure seamless project execution.

Maintain accurate records of client interactions and account details.

Identify opportunities to enhance customer satisfaction and retention.

Qualifications:

High school diploma or equivalent; bachelor’s degree preferred.

Previous experience in account management, customer service, or related role.

Strong communication and interpersonal skills.

Excellent organizational and multitasking abilities.

Proficiency in Microsoft Office Suite and CRM software.

Ability to work independently and as part of a team.

Detail-oriented with a commitment to delivering quality results.

Benefits:

Competitive hourly rate ($28 – $32).

Opportunities for career growth and professional development.

Supportive and collaborative work environment.

Paid time off and holidays.

Health, dental, and vision insurance.

If you want, I can also prepare

a shorter and more dynamic version

for job boards so it attracts more candidates quickly. Would you like me to make that next?