Ashley Stewart
SENIOR RETAIL SYSTEMS ANALYST
About the Role: We are seeking a
Senior Retail Systems Analyst
with deep experience supporting enterprise retail systems and business processes across stores and ecommerce. The ideal candidate has a strong background in
JDA/MMS Merchandising and Sales Audit ,
SQL scripting ,
RoboFTP , and
Power BI , as well as
hands-on ERP experience with NetSuite , preferably including participation in a
NetSuite implementation . This role will serve as a key partner to IT, merchandising, operations, and finance teams to optimize system performance, ensure data accuracy, and drive process efficiencies in a dynamic retail environment.
Key Responsibilities:
Configure, support, and maintain
JDA/MMS (Merchandise Management & Sales Audit)
to ensure operational continuity across merchandising, pricing, and inventory functions.
Support
Sales Audit
processes that update MMS to maintain financial integrity between ecommerce, store sales, and ERP data and payment settlement.
Develop and maintain complex
SQL scripts
and
stored procedures
for data extraction, transformation, and reporting for numerous integrations and also including
Power BI .
Automate data workflows and secure file transfers using
RoboFTP , ensuring timely communication between retail platforms, vendors, and internal systems including our operational data store and enterprise data warehouse.
Manage scheduled system jobs via
Robot Job Scheduling , including setup, monitoring, and recovery from job failures.
Work closely with stakeholders in
merchandising, planning, finance, and store operations
to gather requirements and deliver scalable system solutions.
Support and troubleshoot integrations between systems such as
MMS, POS ,
Shopify , and
ERP (MMS/JDA and NetSuite) .
Maintain clear and up-to-date documentation for job schedules, system configurations, process flows, and integration points.
Participate in application upgrades, patches, testing, and the rollout of new retail technology initiatives.
Provide critical support during major retail events (promotions, seasonal launches, inventory counts, sales audit transaction updates, payment settlement, etc.).
Support and maintain
NetSuite ERP , especially within
order management, financials, inventory, and procurement .
Actively participate in the
NetSuite implementation , including data migration, configuration, UAT, training, and post-go-live stabilization.
Required Skills & Qualifications:
5+ years of experience working with
JDA/MMS
in a retail environment.
Strong
SQL Server
skills, including performance tuning and complex query development.
Hands-on experience with
RoboFTP
for retail file transfers and automation.
Proficient in
Power BI , particularly using stored procedures and data modeling for retail KPIs and dashboards.
2+ years of NetSuite ERP experience , with exposure to core retail modules such as inventory, orders, and financials.
Demonstrated involvement in at least one
NetSuite implementation project
in a retail context.
Deep understanding of
retail business processes , including: Merchandise planning and allocation Product lifecycle management Pricing and promotions Inventory reconciliation
Order fulfillment (Store, Ecommerce, BOPIS, etc.) including invoicing and credit memo processing
Strong documentation, communication, and cross-functional collaboration skills.
Ability to manage priorities across fast-paced retail cycles and deadlines.
Preferred Qualifications:
Experience integrating NetSuite with retail systems (e.g., POS, ecommerce, WMS, PLM).
Familiarity with
ETL/integration tools
like
Celigo ,
Boomi , or
MuleSoft .
Scripting experience in
SQL,
PowerShell ,
Python , or similar for process automation.
Background supporting
retail data governance ,
financial close processes , or
sales audit
reconciliation.
About the Role: We are seeking a
Senior Retail Systems Analyst
with deep experience supporting enterprise retail systems and business processes across stores and ecommerce. The ideal candidate has a strong background in
JDA/MMS Merchandising and Sales Audit ,
SQL scripting ,
RoboFTP , and
Power BI , as well as
hands-on ERP experience with NetSuite , preferably including participation in a
NetSuite implementation . This role will serve as a key partner to IT, merchandising, operations, and finance teams to optimize system performance, ensure data accuracy, and drive process efficiencies in a dynamic retail environment.
Key Responsibilities:
Configure, support, and maintain
JDA/MMS (Merchandise Management & Sales Audit)
to ensure operational continuity across merchandising, pricing, and inventory functions.
Support
Sales Audit
processes that update MMS to maintain financial integrity between ecommerce, store sales, and ERP data and payment settlement.
Develop and maintain complex
SQL scripts
and
stored procedures
for data extraction, transformation, and reporting for numerous integrations and also including
Power BI .
Automate data workflows and secure file transfers using
RoboFTP , ensuring timely communication between retail platforms, vendors, and internal systems including our operational data store and enterprise data warehouse.
Manage scheduled system jobs via
Robot Job Scheduling , including setup, monitoring, and recovery from job failures.
Work closely with stakeholders in
merchandising, planning, finance, and store operations
to gather requirements and deliver scalable system solutions.
Support and troubleshoot integrations between systems such as
MMS, POS ,
Shopify , and
ERP (MMS/JDA and NetSuite) .
Maintain clear and up-to-date documentation for job schedules, system configurations, process flows, and integration points.
Participate in application upgrades, patches, testing, and the rollout of new retail technology initiatives.
Provide critical support during major retail events (promotions, seasonal launches, inventory counts, sales audit transaction updates, payment settlement, etc.).
Support and maintain
NetSuite ERP , especially within
order management, financials, inventory, and procurement .
Actively participate in the
NetSuite implementation , including data migration, configuration, UAT, training, and post-go-live stabilization.
Required Skills & Qualifications:
5+ years of experience working with
JDA/MMS
in a retail environment.
Strong
SQL Server
skills, including performance tuning and complex query development.
Hands-on experience with
RoboFTP
for retail file transfers and automation.
Proficient in
Power BI , particularly using stored procedures and data modeling for retail KPIs and dashboards.
2+ years of NetSuite ERP experience , with exposure to core retail modules such as inventory, orders, and financials.
Demonstrated involvement in at least one
NetSuite implementation project
in a retail context.
Deep understanding of
retail business processes , including: Merchandise planning and allocation Product lifecycle management Pricing and promotions Inventory reconciliation
Order fulfillment (Store, Ecommerce, BOPIS, etc.) including invoicing and credit memo processing
Strong documentation, communication, and cross-functional collaboration skills.
Ability to manage priorities across fast-paced retail cycles and deadlines.
Preferred Qualifications:
Experience integrating NetSuite with retail systems (e.g., POS, ecommerce, WMS, PLM).
Familiarity with
ETL/integration tools
like
Celigo ,
Boomi , or
MuleSoft .
Scripting experience in
SQL,
PowerShell ,
Python , or similar for process automation.
Background supporting
retail data governance ,
financial close processes , or
sales audit
reconciliation.