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Mosaic Inc

Accounts Receivable and Credit Manager

Mosaic Inc, Chantilly, Virginia, United States, 20151

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*About Mosaic*

Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.

Mosaic is a different kind of interior distributor, delivering a unique approach to meet the imaginative needs of a new generation of builders and remodelers. Providing exceptional customer service and a wide array of products, we pride ourselves on our unique selections, creative designs, and optimum solutions. Offering custom cabinetry, plumbing, lighting, and a variety of tile, stone, and flooring. Mosaic partners with leading national and international suppliers to ensure that our customers receive the very best options to fit all budgets and tastes.

Headquartered in Chantilly, VA, Mosaic occupies a broad geographic footprint with nine locations across Virginia, Maryland, and North Carolina, as well as a Central Servicing Center and Warehouse located in Doswell, VA. Each design center houses state-of-the-art showrooms, dedicated contractor sales counters, and on-site, fully-stocked warehouses. At Mosaic, every detail matters as we strive to bring our client's visions to life through expertise and exceptional service.

*Job Summary:*

The Accounts Receivable and Credit Manager will oversee the company’s receivables and customer credit functions. This position plays a critical role in maintaining healthy cash flow, assessing and managing customer credit risk, and ensuring timely collections from clients. The ideal candidate will have a strong understanding of the building materials industry, excellent analytical and interpersonal skills, and the ability to balance risk management with customer service.

*Accounts Receivable Management:*

* Manage and oversee all accounts receivable operations, including statement generation, cash applications, collections, and reconciliations. * Monitor aging reports daily and proactively follow up on past due accounts. * Collaborate with the sales and customer-facing teams to resolve billing discrepancies and payment delays. * Ensure accurate application of payments and credit memos to customer accounts. * Conduct daily reconciliations of all branch cash drawers and bank statements.

*Credit Management:*

* Establish and review credit limits for new and existing customers based on financial analysis, credit reports, and industry references. * Monitor customer credit risk and adjust limits or payment terms as necessary. * Review and approve customer terms and credit applications in line with company policy. * Maintain documentation of all credit decisions and maintain up-to-date records on customer financials. * Actively collect on past due accounts and submit uncollectable accounts to assigned attorneys and/or collection agencies.

*Process Improvement & Compliance:*

* Develop and enforce credit and collections policies and procedures. * Implement best practices for AR automation, reporting, and risk management. * Ensure compliance with internal controls and applicable laws. * Assist with month-end and year-end close processes specific to AR and bad debt.

*Reporting:*

* Develop and prepare weekly and monthly AR aging reports and collections forecasts. * Report key metrics such as DSO (Days Sales Outstanding), collection effectiveness, and bad debt write-offs. * Identify and escalate high-risk accounts and recommend strategies for resolution.

*Key Competencies:*

* Strong interpersonal and negotiation skills. * Analytical thinker with keen attention to detail. * Customer service-oriented but firm and professional. * Proactive problem-solver who takes ownership of results. * Ability to work independently and manage multiple priorities in a fast-paced environment.

*Qualifications:*

* Bachelor’s degree in business administration, finance, accounting, or related field and 5-7 years of relevant experience in accounts receivable, credit, or collections is preferred. * In lieu of a bachelor’s degree, 10-12 years of relevant experience in accounts receivable, credit, or collections * Demonstrated knowledge of credit risk analysis and AR controls. * Strong Excel and ERP system experience (e.g., Great Plains, Epicor P21, NetSuite, QuickBooks Enterprise, or similar).

*Other Duties:*

This job description outlines the primary duties of the position. This role is dynamic and may evolve over time. We're looking for a team member who is excited to grow with the company and take on new challenges as they arise.

*EEO Statement:*

Mosaic provides equal employment opportunities to all employees for employment and prohibits discrimination and harassment of any type without regard to race color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Health savings account * Life insurance * Opportunities for advancement * Paid time off * Referral program * Retirement plan * Vision insurance

Work Location: In person