The Ritz-Carlton Yacht Collection
Sr. Digital Optimization Analyst
The Ritz-Carlton Yacht Collection, Fort Lauderdale, Florida, us, 33336
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Sr. Digital Optimization Analyst
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The Ritz-Carlton Yacht Collection Get AI-powered advice on this job and more exclusive features. Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of Luxury Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a 'Lady or Gentleman' of our esteemed team, you'll be entrusted with delivering the impeccable 'Gold Standards' that have made Ritz-Carlton a symbol of excellence globally. The Essence of Excellence: The Gold Standards The Gold Standards are the foundation of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody our values and culture, guiding all our endeavors. The Employee Promise At The Ritz-Carlton, our Ladies and Gentlemen are our most valuable resource. We apply principles of trust, honesty, respect, integrity, and commitment to nurture talent and benefit both individuals and the company. We foster a diverse work environment, enhance quality of life, fulfill individual aspirations, and strengthen the Ritz-Carlton Mystique. Join us on a journey where every day exemplifies the highest standards of luxury and service. Apply now and become part of an unparalleled hospitality legacy. Job Summary
The Sr. Digital Optimization Analyst is responsible for leveraging data (primarily website and app) to analyze user behavior and monitor digital experience performance across key touchpoints in the user journey. This role aims to drive growth by enhancing user experiences, increasing content engagement, improving conversions, and boosting revenue. The ideal candidate is passionate about customer experience, skilled in data storytelling, and capable of presenting actionable insights to inform digital strategies. Essential Functions
Provide analytical support for strategic and tactical initiatives, including creating models, defining methodology, sourcing and validating data, analyzing risk, and offering succinct recommendations. Develop a thorough understanding of our data warehouse and plan for future marketing data needs. Conduct A/B testing on website campaigns, analyze key digital metrics, and identify opportunities to increase engagement and conversion. Develop and present insights and recommendations based on analysis. Create and maintain dashboards, data visualizations, and performance reports. Monitor digital behavior and marketing trends. Communicate findings effectively with colleagues, managers, and senior leadership. Competencies
5+ years of experience in hospitality marketing, consultancy, or agency roles. Bachelors degree in a quantitative discipline; advanced degrees are a plus. Proficiency with analytics tools such as Google 360, Adobe, heat mapping tools, and optimization platforms. Experience with large datasets and internal reporting tools like BigQuery, Salesforce, and Excel. Strong data visualization skills using Tableau, Domo, Power BI, etc. Exceptional trend analysis and data storytelling abilities. Independent, strategic, creative thinker and team player. Work Hours
Full-time, hybrid role. Occasional international travel. The Ritz-Carlton Yacht Collection is an equal opportunity employer, considering all applicants based on merit and qualifications without discrimination. Additional Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industry: Travel Arrangements
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Sr. Digital Optimization Analyst
role at
The Ritz-Carlton Yacht Collection Get AI-powered advice on this job and more exclusive features. Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of Luxury Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a 'Lady or Gentleman' of our esteemed team, you'll be entrusted with delivering the impeccable 'Gold Standards' that have made Ritz-Carlton a symbol of excellence globally. The Essence of Excellence: The Gold Standards The Gold Standards are the foundation of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody our values and culture, guiding all our endeavors. The Employee Promise At The Ritz-Carlton, our Ladies and Gentlemen are our most valuable resource. We apply principles of trust, honesty, respect, integrity, and commitment to nurture talent and benefit both individuals and the company. We foster a diverse work environment, enhance quality of life, fulfill individual aspirations, and strengthen the Ritz-Carlton Mystique. Join us on a journey where every day exemplifies the highest standards of luxury and service. Apply now and become part of an unparalleled hospitality legacy. Job Summary
The Sr. Digital Optimization Analyst is responsible for leveraging data (primarily website and app) to analyze user behavior and monitor digital experience performance across key touchpoints in the user journey. This role aims to drive growth by enhancing user experiences, increasing content engagement, improving conversions, and boosting revenue. The ideal candidate is passionate about customer experience, skilled in data storytelling, and capable of presenting actionable insights to inform digital strategies. Essential Functions
Provide analytical support for strategic and tactical initiatives, including creating models, defining methodology, sourcing and validating data, analyzing risk, and offering succinct recommendations. Develop a thorough understanding of our data warehouse and plan for future marketing data needs. Conduct A/B testing on website campaigns, analyze key digital metrics, and identify opportunities to increase engagement and conversion. Develop and present insights and recommendations based on analysis. Create and maintain dashboards, data visualizations, and performance reports. Monitor digital behavior and marketing trends. Communicate findings effectively with colleagues, managers, and senior leadership. Competencies
5+ years of experience in hospitality marketing, consultancy, or agency roles. Bachelors degree in a quantitative discipline; advanced degrees are a plus. Proficiency with analytics tools such as Google 360, Adobe, heat mapping tools, and optimization platforms. Experience with large datasets and internal reporting tools like BigQuery, Salesforce, and Excel. Strong data visualization skills using Tableau, Domo, Power BI, etc. Exceptional trend analysis and data storytelling abilities. Independent, strategic, creative thinker and team player. Work Hours
Full-time, hybrid role. Occasional international travel. The Ritz-Carlton Yacht Collection is an equal opportunity employer, considering all applicants based on merit and qualifications without discrimination. Additional Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industry: Travel Arrangements
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