One80 Intermediaries
Captive Claims Team Lead
We're looking for a strategic, client-focused claims leader to manage high-exposure Commercial Auto, General Liability, and Workers' Compensation claims across our captive insurance programs. As the Captive Claims Team Lead, you'll play a pivotal role in supervising claim operations and serving as a key liaison between our organization, our captive clients, brokers, and insurers. This is a high-touch, relationship-driven position that requires both technical expertise and exceptional communication skills. We seek professionals who are passionate about building trusted relationships and championing the success of our clients through proactive, informed claims management. Your Impact: Oversee end-to-end claim handling for Commercial Auto, General Liability, and Workers' Compensation across captive programs. Supervise internal and external adjusters, ensuring compliance with carrier, statutory, and client-specific requirements. Serve as the primary point of contact for captive clients, brokers, and insurers on all claims-related matters. Identify and manage high-risk exposures, including construction defect, worksite injury, and complex liability claims. Lead regular claim reviews, audits, and client strategy meetings to support claim resolution and trend mitigation. Collaborate with underwriting, risk control, and legal teams to support proactive claims management and client retention. Successful Candidates Will Have: 810 years of experience in Commercial Auto, General Liability, and Workers' Compensation claims; 3+ years in a supervisory role. Bachelor's degree or equivalent work experience. Designations such as AIC, ARM, or CPCU preferred. Prior work with insurance carriers, TPAs, or brokersexperience with captives or self-insured programs strongly preferred. In-depth knowledge of construction-related claims, risk transfer, and coverage interpretation. Background in claims advocacy, account management, or customer service. One80 Intermediaries is a privately held firm with offices throughout the US and Canada. As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business. Launched just four years ago, One80 Intermediaries has grown to be one of the largest intermediaries in the United States. In 2024, One80 Intermediaries was ranked the 14th largest broker in the U.S. by Business Insurance. In 2025, One80 Intermediaries earned the Great Place To Work Certification for the second consecutive year. One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers. Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice.
We're looking for a strategic, client-focused claims leader to manage high-exposure Commercial Auto, General Liability, and Workers' Compensation claims across our captive insurance programs. As the Captive Claims Team Lead, you'll play a pivotal role in supervising claim operations and serving as a key liaison between our organization, our captive clients, brokers, and insurers. This is a high-touch, relationship-driven position that requires both technical expertise and exceptional communication skills. We seek professionals who are passionate about building trusted relationships and championing the success of our clients through proactive, informed claims management. Your Impact: Oversee end-to-end claim handling for Commercial Auto, General Liability, and Workers' Compensation across captive programs. Supervise internal and external adjusters, ensuring compliance with carrier, statutory, and client-specific requirements. Serve as the primary point of contact for captive clients, brokers, and insurers on all claims-related matters. Identify and manage high-risk exposures, including construction defect, worksite injury, and complex liability claims. Lead regular claim reviews, audits, and client strategy meetings to support claim resolution and trend mitigation. Collaborate with underwriting, risk control, and legal teams to support proactive claims management and client retention. Successful Candidates Will Have: 810 years of experience in Commercial Auto, General Liability, and Workers' Compensation claims; 3+ years in a supervisory role. Bachelor's degree or equivalent work experience. Designations such as AIC, ARM, or CPCU preferred. Prior work with insurance carriers, TPAs, or brokersexperience with captives or self-insured programs strongly preferred. In-depth knowledge of construction-related claims, risk transfer, and coverage interpretation. Background in claims advocacy, account management, or customer service. One80 Intermediaries is a privately held firm with offices throughout the US and Canada. As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business. Launched just four years ago, One80 Intermediaries has grown to be one of the largest intermediaries in the United States. In 2024, One80 Intermediaries was ranked the 14th largest broker in the U.S. by Business Insurance. In 2025, One80 Intermediaries earned the Great Place To Work Certification for the second consecutive year. One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers. Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice.