Ohio State University
Patient Revenue Cycle Coordinator
Ohio State University, Columbus, Ohio, United States, 43215
locations
Medical Center Campus
time type
Full time
posted on
Posted Today
job requisition id
R124712
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact
hr-accessibleapplication@osu.edu
. If you have questions while submitting an application, please review these
frequently asked questions
. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please l
og in to
Workday
to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
Job Title:
Patient Revenue Cycle Coordinator
Department:
East | Talbot Hall Administration
Scope of Position The Ohio State University Medical Center is committed to improving access and service to customers. The Patient Access Coordinator functions as an integral member of the health care team to reflect a culture of cooperation, enthusiasm and mutual respect. This position ensures access to - physicians and services and coordinates and supports the functions of integrated patient access services as well as ensures proper data collection/support for scheduling, registration, benefit verification, and for compliance and statistical purposes. Position Summary The Patient Access Coordinator is an expert in product, process or service line area (physician appointment
scheduling, OR/admission, full service scheduling; pre-registration and registration; insurance verification, and patient liability determination and communication). This position is responsible for providing consumers (clinical staff and patients) with accurate, up-to-date information regarding products, services and general procedures.
Schedule return appointments and/or other appointments as assigned. Assures accurate appointment, demographic and insurance information is gathered to support clinical and financial needs including changes to insurance or other patient information. Provides support to physicians and consumer by coordinating their requests and satisfying their needs in one transaction. Solves routine and complex customer problems and knows where to direct customers to address specific questions. Communicates regularly with clinical staff, medical secretaries and staff within the product/service line to ensure customer and department staff needs are met.
Always creates a positive first impression. Must be able to use a variety of software packages which include the
Electronic Medical record, scheduling and registration systems, ABN, eligibility, document management software, and etc. Minimum Qualifications For Hire:
Per CCS Class Specs: High school diploma or GED. PC Knowledge and interpersonal, verbal, and written communication. Minimum 6 months experience in customer service or a healthcare environment. Preferred:
Bachelor's Degree or equivalent combination of education and experience in healthcare or physician practice. Experience with Windows, Excel, and Intranet/internet navigation tools as well as system content.
Medical terminology, coding and third party reimbursement experience. Ability to work in multiple systems for
assigned tasks, management and reporting. Strong problem-solving and presentation skills. High level of customer service skills. Able to prioritize and coordinate multiple tasks in a busy environment. Additional Information:
This position will include rotational 2nd shift so support clinics. Location:
East Hospital - Talbot Hall (0399)
Position Type:
Regular
Scheduled Hours:
40
Shift:
Varying Shifts
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the
Candidate Home
section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the
frequently asked questions
. The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section
3345.0216
, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
Medical Center Campus
time type
Full time
posted on
Posted Today
job requisition id
R124712
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact
hr-accessibleapplication@osu.edu
. If you have questions while submitting an application, please review these
frequently asked questions
. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please l
og in to
Workday
to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
Job Title:
Patient Revenue Cycle Coordinator
Department:
East | Talbot Hall Administration
Scope of Position The Ohio State University Medical Center is committed to improving access and service to customers. The Patient Access Coordinator functions as an integral member of the health care team to reflect a culture of cooperation, enthusiasm and mutual respect. This position ensures access to - physicians and services and coordinates and supports the functions of integrated patient access services as well as ensures proper data collection/support for scheduling, registration, benefit verification, and for compliance and statistical purposes. Position Summary The Patient Access Coordinator is an expert in product, process or service line area (physician appointment
scheduling, OR/admission, full service scheduling; pre-registration and registration; insurance verification, and patient liability determination and communication). This position is responsible for providing consumers (clinical staff and patients) with accurate, up-to-date information regarding products, services and general procedures.
Schedule return appointments and/or other appointments as assigned. Assures accurate appointment, demographic and insurance information is gathered to support clinical and financial needs including changes to insurance or other patient information. Provides support to physicians and consumer by coordinating their requests and satisfying their needs in one transaction. Solves routine and complex customer problems and knows where to direct customers to address specific questions. Communicates regularly with clinical staff, medical secretaries and staff within the product/service line to ensure customer and department staff needs are met.
Always creates a positive first impression. Must be able to use a variety of software packages which include the
Electronic Medical record, scheduling and registration systems, ABN, eligibility, document management software, and etc. Minimum Qualifications For Hire:
Per CCS Class Specs: High school diploma or GED. PC Knowledge and interpersonal, verbal, and written communication. Minimum 6 months experience in customer service or a healthcare environment. Preferred:
Bachelor's Degree or equivalent combination of education and experience in healthcare or physician practice. Experience with Windows, Excel, and Intranet/internet navigation tools as well as system content.
Medical terminology, coding and third party reimbursement experience. Ability to work in multiple systems for
assigned tasks, management and reporting. Strong problem-solving and presentation skills. High level of customer service skills. Able to prioritize and coordinate multiple tasks in a busy environment. Additional Information:
This position will include rotational 2nd shift so support clinics. Location:
East Hospital - Talbot Hall (0399)
Position Type:
Regular
Scheduled Hours:
40
Shift:
Varying Shifts
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the
Candidate Home
section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the
frequently asked questions
. The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section
3345.0216
, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.