Corewell Health
Patient Services Rep Associate Ambulatory Resource Center
Corewell Health, Grand Rapids, Michigan, United States, 49503
PRN Casual Contingent Position
This is a resource PRN casual contingent position with a variable schedule. Minimum team member availability of 2 shifts (8 a.m. to 5 p.m.) per week required (32 hours per 2-week pay period). Available days: Monday-Friday. Practice and Culture
We are the Ambulatory Resource Center; we provide temporary clerical staffing support to ensure the delivery of quality health care services at 200+ Ambulatory Practices & Hospital Outpatient Departments across the Corewell Health-West system. These include; Primary Health (Family Medicine, Internal Medicine & Pediatrics) to Adult and Pediatric Specialties. Assignments vary in length from 1 day (covering ill calls, scheduled vacations, etc.) up to 3-4 months (covering leaves of absence, open positions, etc.). This position does require some travel to various sites around West Michigan. The goal is to keep team members as close to home as possible while meeting business needs. Team members will not be required to travel over 45 miles (one way) from their home address on file to daily work location. Job Summary
Provides clerical support to assist in the delivery of quality health care services. Essential Functions
Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments.
Performs clerical functions, including, but not limited to: answers telephone/switchboard; schedules routine patient appointments; orders supplies; generates no-show and recall letters; processes/sorts mail and produces end-of-day reports. May need to document patient phone call in EHR for call routing/resolution.
Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with kiosk registration. Performs patient check-out: schedules follow-up appointments or confirms future appointments.
Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/HER scanning.
Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
Qualifications
Required: High School Diploma or equivalent
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health Cares for You
Comprehensive benefits package to meet your financial, health, and work/life balance goals.
On-demand pay program powered by Payactiv.
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance.
Traditional and Roth retirement options with service contribution and match savings.
Primary Location: SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids Department Name: Resource Center - CHMG West Employment Type: Part time Shift: Day (United States of America) Weekly Scheduled Hours: 8 Hours of Work: 8 a.m. to 5 p.m. Days Worked: Monday - Friday Weekend Frequency: N/A
This is a resource PRN casual contingent position with a variable schedule. Minimum team member availability of 2 shifts (8 a.m. to 5 p.m.) per week required (32 hours per 2-week pay period). Available days: Monday-Friday. Practice and Culture
We are the Ambulatory Resource Center; we provide temporary clerical staffing support to ensure the delivery of quality health care services at 200+ Ambulatory Practices & Hospital Outpatient Departments across the Corewell Health-West system. These include; Primary Health (Family Medicine, Internal Medicine & Pediatrics) to Adult and Pediatric Specialties. Assignments vary in length from 1 day (covering ill calls, scheduled vacations, etc.) up to 3-4 months (covering leaves of absence, open positions, etc.). This position does require some travel to various sites around West Michigan. The goal is to keep team members as close to home as possible while meeting business needs. Team members will not be required to travel over 45 miles (one way) from their home address on file to daily work location. Job Summary
Provides clerical support to assist in the delivery of quality health care services. Essential Functions
Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments.
Performs clerical functions, including, but not limited to: answers telephone/switchboard; schedules routine patient appointments; orders supplies; generates no-show and recall letters; processes/sorts mail and produces end-of-day reports. May need to document patient phone call in EHR for call routing/resolution.
Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with kiosk registration. Performs patient check-out: schedules follow-up appointments or confirms future appointments.
Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/HER scanning.
Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
Qualifications
Required: High School Diploma or equivalent
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health Cares for You
Comprehensive benefits package to meet your financial, health, and work/life balance goals.
On-demand pay program powered by Payactiv.
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance.
Traditional and Roth retirement options with service contribution and match savings.
Primary Location: SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids Department Name: Resource Center - CHMG West Employment Type: Part time Shift: Day (United States of America) Weekly Scheduled Hours: 8 Hours of Work: 8 a.m. to 5 p.m. Days Worked: Monday - Friday Weekend Frequency: N/A