Clearance Jobs
QRS Engineering Technician
The United States Coast Guard (USCG) Command, Control, Communications, Computers, Cyber, and Intelligence (C5I) Service Center has been structured to deliver technology solutions for mission success by virtue of its six Product Lines and five Shared Service Divisions. The C5I community, through the CYBER-CIO-C4IT Transformation, is now better aligned with the Mission Support Business Model to more efficiently manage C5I assets over their full life cycle. The QRS Engineering Technician provides logistical life cycle support of equipment/systems during the O&M, and disposition phases of the system development life cycle. The QRS Technician shall be able to track and utilize USCG logistical and support tools such as CGFixIT (Remedy), EAL, ALMIS, SFLC Central and NESSS. Performance under this program requires a significant level of technical competence combined with a thorough understanding and recent experience with systems and equipment currently installed and in operation aboard the U.S. Coast Guard Cutters (USCGC) fleet and U.S. Coast Guard (USCG) shore commands. Essential Duties And Responsibilities: Provide depot level equipment/system troubleshooting support to resolve trouble tickets, work orders and CASREPs generated from the USCG Centralized Service Desk utilizing, monitoring and updating CGFixIT (Remedy) or the Equipment Asset Log (EAL) application support tools. Provide equipment/system on-site technical support for analysis and/or repair requirements. Contractor shall also provide After Action report within five (5) days after site visit. Provide remote troubleshooting support, as appropriate, for identifying repair requirements. Provide a weekly status report of all MF/HF Comms Incidents/Work Orders/CASREPs that the contractor is actively supporting (CDRL A004). Provide SME support for MF/HF RF Communications, voice and data distribution systems, USCG shipboard and shore-based HF/MF voice and data system cabling. Provide support of Automatic Link Establishment (ALE) operations and functions for USCG HF radios. Provide support of MICOM 3T, RT9000 and TMR-90 radios including the utilization of HF base radio code plugs and standardized ALE frequencies used in the U.S. Customs & Border Protection (CBP) COTHEN ALE Network. Provide SME support for OTAR procedures for rekeying Coast Guard radios using Key Management Facilities (KMF). Inform the COR to gain approval of any onsite visit requirement, and submit a formal USCG visit request with a copy to the COR. The request shall provide the names and security clearance information of each individual expected to participate in the visit, a primary and alternate visit schedule, as well as any special requests to the Unit required for the casualty correction visit. The Government reserves the right to revise QRS locations/visits, as demand occurs. If the newly found fault incurs any additional cost (extra days on site), the Contractor shall immediately notify COR for approval prior to performing work. Conduct remote troubleshooting and assist local technicians to affect repairs. Notify and receive authorization from the COR and support personnel for BOD-FCDS when remote analysis indicates a requirement for the Contractor to go onsite to continue troubleshooting efforts. Duties shall include, but are not limited to the following Ancillary Comms systems: 00069-SDX (V) SATELLITE DATA EXCHANGE SYSTEM 00069-URG-III HF COMMUNICATIONS SYSTEM 00069-TMR-90 (V) HF COMMUNICATIONS SYSTEM 8000/8100 (Series) DIGITAL VIDEO RECORDER AN/ARC-164 UHF/AM TRANSCEIVER AN/SRA-49/A/B/50/A/B/C HF ANTENNAS/COUPLERS AN/USC-43(V) SECURE VOICE SYSTEMS AN/GRR-24 UHF RECEIVERS AN/SRA-12(C) MF/HF ANTENNAS/COUPLERS AN/GRC-211 VHF TRANSCEIVERS AN/PRC-117F/G UHF TRANSCEIVER AN/PRC-150 HF TRANSCEIVER AN/PRC-152 VHF/UHF AN/PSC-5D VHF/UHF TRANSCEIVER AN/SSR-1/1A UHF SATELLITE RECEIVERS AN/WSC-3(V) 6/7/8 UHF TRANSCEIVERS AN/WSC-3A SATELLITE TRANSCEIVERS AN/WSC-3(V) 7 LINK 11 UHF TRANSCEIVERS AN/URC-116(V) 5 HF TRANSCEIVERS AN/SRC-67(V) HF TRANSCEIVER SYSTEM AP 5160-8500/VLX 9500/VHF5160 VHF TRANSCEIVERS ASTRO SPECTRA VHF/UHF TRANSCEIVER BOAT CREW COMMS SY INTERNAL COMMS C-10315/U SECURE VOICE SYSTEM C-10316 SECURE VOICE SYSTEM C-11922/U RED HANDSET C-7594A SECURE VOICE SYSTEM CFHN-KDF-580 MF/HF ADF CU-9125 HF COUPLER CU-2430 HF COUPLER CU-9150 HF COUPLER ECE-P/S ENVIRONMENTAL COUPLER ENCLOSURES FBB500 INMARSAT FM-8900 VHF DSC TRANSCEIVER F-9800 HF PRE/POST SELECTOR GX-1250SA VHF TRANSCEIVER GX-1260S VHF TRANSCEIVER GX-234LS VHF TRANSCEIVER GX-23005 VHF TRANSCEIVER GX-2300S VHF TRANSCEIVER GX-2320V VHF TRANSCEIVER GX-2330S VHF TRANSCEIVER GX-2340S VHF TRANSCEIVER GX-5500S VHF TRANSCEIVER HM870-1206R EMERGENCY BEACON HORIZON NOVA VHF TRANSCEIVER HORIZON ECLIPSE VHF TRANSCEIVER HORIZON INTREPID VHF TRANSCEIVER IC-A110 VHF TRANSCEIVER IC-M12C VHF TRANSCEIVER IC-M45 VHF TRANSCEIVER IC-M120 VHF TRANSCEIVER IC-M127 VHF TRANSCEIVER IC-M56 VHF TRANSCEIVER IC-M100 VHF TRANSCEIVER IC-M125 VHF TRANSCEIVER IC-M302 VHF TRANSCEIVER IC-M304 VHF TRANSCEIVER ICOM VHF TRANSCEIVER IRIDIUM/9505/9505A SATCOM
The United States Coast Guard (USCG) Command, Control, Communications, Computers, Cyber, and Intelligence (C5I) Service Center has been structured to deliver technology solutions for mission success by virtue of its six Product Lines and five Shared Service Divisions. The C5I community, through the CYBER-CIO-C4IT Transformation, is now better aligned with the Mission Support Business Model to more efficiently manage C5I assets over their full life cycle. The QRS Engineering Technician provides logistical life cycle support of equipment/systems during the O&M, and disposition phases of the system development life cycle. The QRS Technician shall be able to track and utilize USCG logistical and support tools such as CGFixIT (Remedy), EAL, ALMIS, SFLC Central and NESSS. Performance under this program requires a significant level of technical competence combined with a thorough understanding and recent experience with systems and equipment currently installed and in operation aboard the U.S. Coast Guard Cutters (USCGC) fleet and U.S. Coast Guard (USCG) shore commands. Essential Duties And Responsibilities: Provide depot level equipment/system troubleshooting support to resolve trouble tickets, work orders and CASREPs generated from the USCG Centralized Service Desk utilizing, monitoring and updating CGFixIT (Remedy) or the Equipment Asset Log (EAL) application support tools. Provide equipment/system on-site technical support for analysis and/or repair requirements. Contractor shall also provide After Action report within five (5) days after site visit. Provide remote troubleshooting support, as appropriate, for identifying repair requirements. Provide a weekly status report of all MF/HF Comms Incidents/Work Orders/CASREPs that the contractor is actively supporting (CDRL A004). Provide SME support for MF/HF RF Communications, voice and data distribution systems, USCG shipboard and shore-based HF/MF voice and data system cabling. Provide support of Automatic Link Establishment (ALE) operations and functions for USCG HF radios. Provide support of MICOM 3T, RT9000 and TMR-90 radios including the utilization of HF base radio code plugs and standardized ALE frequencies used in the U.S. Customs & Border Protection (CBP) COTHEN ALE Network. Provide SME support for OTAR procedures for rekeying Coast Guard radios using Key Management Facilities (KMF). Inform the COR to gain approval of any onsite visit requirement, and submit a formal USCG visit request with a copy to the COR. The request shall provide the names and security clearance information of each individual expected to participate in the visit, a primary and alternate visit schedule, as well as any special requests to the Unit required for the casualty correction visit. The Government reserves the right to revise QRS locations/visits, as demand occurs. If the newly found fault incurs any additional cost (extra days on site), the Contractor shall immediately notify COR for approval prior to performing work. Conduct remote troubleshooting and assist local technicians to affect repairs. Notify and receive authorization from the COR and support personnel for BOD-FCDS when remote analysis indicates a requirement for the Contractor to go onsite to continue troubleshooting efforts. Duties shall include, but are not limited to the following Ancillary Comms systems: 00069-SDX (V) SATELLITE DATA EXCHANGE SYSTEM 00069-URG-III HF COMMUNICATIONS SYSTEM 00069-TMR-90 (V) HF COMMUNICATIONS SYSTEM 8000/8100 (Series) DIGITAL VIDEO RECORDER AN/ARC-164 UHF/AM TRANSCEIVER AN/SRA-49/A/B/50/A/B/C HF ANTENNAS/COUPLERS AN/USC-43(V) SECURE VOICE SYSTEMS AN/GRR-24 UHF RECEIVERS AN/SRA-12(C) MF/HF ANTENNAS/COUPLERS AN/GRC-211 VHF TRANSCEIVERS AN/PRC-117F/G UHF TRANSCEIVER AN/PRC-150 HF TRANSCEIVER AN/PRC-152 VHF/UHF AN/PSC-5D VHF/UHF TRANSCEIVER AN/SSR-1/1A UHF SATELLITE RECEIVERS AN/WSC-3(V) 6/7/8 UHF TRANSCEIVERS AN/WSC-3A SATELLITE TRANSCEIVERS AN/WSC-3(V) 7 LINK 11 UHF TRANSCEIVERS AN/URC-116(V) 5 HF TRANSCEIVERS AN/SRC-67(V) HF TRANSCEIVER SYSTEM AP 5160-8500/VLX 9500/VHF5160 VHF TRANSCEIVERS ASTRO SPECTRA VHF/UHF TRANSCEIVER BOAT CREW COMMS SY INTERNAL COMMS C-10315/U SECURE VOICE SYSTEM C-10316 SECURE VOICE SYSTEM C-11922/U RED HANDSET C-7594A SECURE VOICE SYSTEM CFHN-KDF-580 MF/HF ADF CU-9125 HF COUPLER CU-2430 HF COUPLER CU-9150 HF COUPLER ECE-P/S ENVIRONMENTAL COUPLER ENCLOSURES FBB500 INMARSAT FM-8900 VHF DSC TRANSCEIVER F-9800 HF PRE/POST SELECTOR GX-1250SA VHF TRANSCEIVER GX-1260S VHF TRANSCEIVER GX-234LS VHF TRANSCEIVER GX-23005 VHF TRANSCEIVER GX-2300S VHF TRANSCEIVER GX-2320V VHF TRANSCEIVER GX-2330S VHF TRANSCEIVER GX-2340S VHF TRANSCEIVER GX-5500S VHF TRANSCEIVER HM870-1206R EMERGENCY BEACON HORIZON NOVA VHF TRANSCEIVER HORIZON ECLIPSE VHF TRANSCEIVER HORIZON INTREPID VHF TRANSCEIVER IC-A110 VHF TRANSCEIVER IC-M12C VHF TRANSCEIVER IC-M45 VHF TRANSCEIVER IC-M120 VHF TRANSCEIVER IC-M127 VHF TRANSCEIVER IC-M56 VHF TRANSCEIVER IC-M100 VHF TRANSCEIVER IC-M125 VHF TRANSCEIVER IC-M302 VHF TRANSCEIVER IC-M304 VHF TRANSCEIVER ICOM VHF TRANSCEIVER IRIDIUM/9505/9505A SATCOM