California College of the Arts
Academic Advisor
California College of the Arts, San Francisco, California, United States, 94102
Academic Advisor
Under the supervision of the Associate Director of Academic Program Advising & Planning, the Academic Advisor works closely with students to navigate short and long-term planning toward degree completion by developing strategic application of resources and understanding of policies. Working closely with academic leadership and staff, the Academic Advisor maintains student academic plans and provides information on trends that may impact enrollment, course offerings, and curricular changes. In addition, this role is an integral part of Academic Affairs' effort to enhance student retention and success, providing important communication and connection for students within divisions and across the College for the duration of their academic experience. Accordingly, the Academic Advisor ensures timely and proactive outreach through email and individual and group meetings, evaluating academic needs, informing improvements to the academic experience, and making referrals to campus resources/services. The Academic Advisor is assigned a caseload of new and continuing undergraduate students. Caseload assignments are subject to change contingent on enrollment trends and needs of the college. Main Responsibilities: Advise students in navigating CCA's academic policies and degree requirements. Advise students in monitoring progress towards degree completion and use of academic planning tools. Advise undergraduate students in transitioning into their major programs of study, navigating potential barriers, and connecting them with various resources of support to foster an increased sense of empowerment and responsibility in making informed decisions. Facilitate and conduct regular academic planning reviews for incoming and continuing undergraduate students, providing timely student outreach and course recommendations individually and in groups as necessary. Process curricular and registration exception requests when needed, gathering data to inform programmatic improvements. Apply advising best practices, including counseling skills for advising, record-keeping, FERPA compliance, navigation of difficult conversations, and administrative processes. Utilize and develop new technology-based advising approaches. Student Retention and Academic Planning Support: Participate in retention efforts for students at each level and implement specialized strategies for specific populations of students, including underrepresented and/or underserved populations. Partner with academic leadership and staff to identify priorities and streamline workflow, coordinating and maintaining student communications as well as providing information pertaining to course scheduling, enrollment management, and student experience. Provide critical information pertaining to academic dismissal and probation to the Academic Review Committee; conducting outreach and support as necessary. Track and analyze data on student progress and degree completion, presenting results and recommendations to partners. Departmental Development: Contribute to and promote departmental vision. Generate and carry out new initiatives. Actively engage in cross-training and application of best practices for the department. Engage in and support professional development, including identifying and proposing opportunities for the department in the areas of academic advising, art and design education, etc. Represent the department and/or division at institutional committees, meetings, and events. Minimum Qualifications: Bachelor's degree required. Bachelor of Fine Arts degree or experience in design and/or the fine arts strongly preferred. Two years working in academic advising or equivalent experience required. Knowledge of higher education trends and/or student development theory strongly preferred. Service- and support-oriented with excellent analytical, organizational, and administrative skills required. Demonstrated ability to synthesize information from multiple sources, learn quickly, remember details, and convey accurate information about complex policies and requirements. Excellent time management, prioritization, follow-through, and delivery in a multitasking and rapidly changing environment with frequent interruptions required. Demonstrated ability to exercise outstanding judgment in working independently and proactively with minimal guidance. Effective written and verbal communication skills are required as are comfort and expertise with computer technology (including database management, Google Apps for Education, Microsoft Office) required. Experience using Workday Student or similar student information system preferred. Compensation & Benefits: The compensation for this position is $35.69. CCA offers a comprehensive benefits package, including the choice of five medical plans, generous holiday, sick & vacation time, a retirement match and tuition remission. CCA covers an average of 91% of the medical plan cost for the employee only and an average of 82% for employees with dependents. Position Details: CCA considers a full-time work week to be 37.5 hours per week. Work Mode: Hybrid Schedule: Mon-Fri, 9am-5:00pm This position is covered under the staff union collective bargaining agreement and will be required to contribute to union dues/agency fees. Location: San Francisco FLSA: Non-Exempt Additional Locations: Application Instructions: Applicants are required to attach a cover letter and resume. Incomplete applications will not be considered. Recommended document file formats are Word or PDF. If there are multiple attachments, we recommend compressing/zipping your files into a zip format file. There is also a place in the application for you to provide a link to large documents. Please submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Application Deadline: For staff positions, screening begins immediately and continues until the position is filled. EEO Statement: As an educational and cultural institution, California College of the Arts has a responsibility to provide access and opportunities for all people, with special attention to supporting groups historically underrepresented in higher education. We believe that a culturally diverse campus is integral to academic excellence, and our student, faculty, staff, and trustee bodies should reflect the diverse world in which we live, with attention to race, ethnicity, religious creed, national origin, age, sex, sexual orientation, gender identity or expression, and ability. California College of the Arts is an equal opportunity employer and encourages applications from individuals who will contribute to its diversity. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to hr@cca.edu. In alignment with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. If a background check is required for a position, it will be noted in the job posting. Questions? Please address any questions to hr@cca.edu.
Under the supervision of the Associate Director of Academic Program Advising & Planning, the Academic Advisor works closely with students to navigate short and long-term planning toward degree completion by developing strategic application of resources and understanding of policies. Working closely with academic leadership and staff, the Academic Advisor maintains student academic plans and provides information on trends that may impact enrollment, course offerings, and curricular changes. In addition, this role is an integral part of Academic Affairs' effort to enhance student retention and success, providing important communication and connection for students within divisions and across the College for the duration of their academic experience. Accordingly, the Academic Advisor ensures timely and proactive outreach through email and individual and group meetings, evaluating academic needs, informing improvements to the academic experience, and making referrals to campus resources/services. The Academic Advisor is assigned a caseload of new and continuing undergraduate students. Caseload assignments are subject to change contingent on enrollment trends and needs of the college. Main Responsibilities: Advise students in navigating CCA's academic policies and degree requirements. Advise students in monitoring progress towards degree completion and use of academic planning tools. Advise undergraduate students in transitioning into their major programs of study, navigating potential barriers, and connecting them with various resources of support to foster an increased sense of empowerment and responsibility in making informed decisions. Facilitate and conduct regular academic planning reviews for incoming and continuing undergraduate students, providing timely student outreach and course recommendations individually and in groups as necessary. Process curricular and registration exception requests when needed, gathering data to inform programmatic improvements. Apply advising best practices, including counseling skills for advising, record-keeping, FERPA compliance, navigation of difficult conversations, and administrative processes. Utilize and develop new technology-based advising approaches. Student Retention and Academic Planning Support: Participate in retention efforts for students at each level and implement specialized strategies for specific populations of students, including underrepresented and/or underserved populations. Partner with academic leadership and staff to identify priorities and streamline workflow, coordinating and maintaining student communications as well as providing information pertaining to course scheduling, enrollment management, and student experience. Provide critical information pertaining to academic dismissal and probation to the Academic Review Committee; conducting outreach and support as necessary. Track and analyze data on student progress and degree completion, presenting results and recommendations to partners. Departmental Development: Contribute to and promote departmental vision. Generate and carry out new initiatives. Actively engage in cross-training and application of best practices for the department. Engage in and support professional development, including identifying and proposing opportunities for the department in the areas of academic advising, art and design education, etc. Represent the department and/or division at institutional committees, meetings, and events. Minimum Qualifications: Bachelor's degree required. Bachelor of Fine Arts degree or experience in design and/or the fine arts strongly preferred. Two years working in academic advising or equivalent experience required. Knowledge of higher education trends and/or student development theory strongly preferred. Service- and support-oriented with excellent analytical, organizational, and administrative skills required. Demonstrated ability to synthesize information from multiple sources, learn quickly, remember details, and convey accurate information about complex policies and requirements. Excellent time management, prioritization, follow-through, and delivery in a multitasking and rapidly changing environment with frequent interruptions required. Demonstrated ability to exercise outstanding judgment in working independently and proactively with minimal guidance. Effective written and verbal communication skills are required as are comfort and expertise with computer technology (including database management, Google Apps for Education, Microsoft Office) required. Experience using Workday Student or similar student information system preferred. Compensation & Benefits: The compensation for this position is $35.69. CCA offers a comprehensive benefits package, including the choice of five medical plans, generous holiday, sick & vacation time, a retirement match and tuition remission. CCA covers an average of 91% of the medical plan cost for the employee only and an average of 82% for employees with dependents. Position Details: CCA considers a full-time work week to be 37.5 hours per week. Work Mode: Hybrid Schedule: Mon-Fri, 9am-5:00pm This position is covered under the staff union collective bargaining agreement and will be required to contribute to union dues/agency fees. Location: San Francisco FLSA: Non-Exempt Additional Locations: Application Instructions: Applicants are required to attach a cover letter and resume. Incomplete applications will not be considered. Recommended document file formats are Word or PDF. If there are multiple attachments, we recommend compressing/zipping your files into a zip format file. There is also a place in the application for you to provide a link to large documents. Please submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Application Deadline: For staff positions, screening begins immediately and continues until the position is filled. EEO Statement: As an educational and cultural institution, California College of the Arts has a responsibility to provide access and opportunities for all people, with special attention to supporting groups historically underrepresented in higher education. We believe that a culturally diverse campus is integral to academic excellence, and our student, faculty, staff, and trustee bodies should reflect the diverse world in which we live, with attention to race, ethnicity, religious creed, national origin, age, sex, sexual orientation, gender identity or expression, and ability. California College of the Arts is an equal opportunity employer and encourages applications from individuals who will contribute to its diversity. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to hr@cca.edu. In alignment with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. If a background check is required for a position, it will be noted in the job posting. Questions? Please address any questions to hr@cca.edu.