Clearance Jobs
Unified Communications Administrator
Zachary Piper Solutions is seeking a Unified Communications Administrator to join a National Defense Contract in Miami, FL through 100% on site presence. The Unified Communications Administrator will support secure enterprise communications by maintaining, upgrading & troubleshooting secure Cisco UC systems, resolving service tickets, optimizing performance, and supporting technical refresh projects. Responsibilities of the Unified Communications Administrator include: Perform system upgrades, IOS updates & apply IAVA patches to Cisco Unified Call Manager Troubleshoot UC system failures, resolve service tickets, and conduct root cause analyses Monitor system performance & recommend improvements to enhance efficiency & reliability Draft & update Standard Operating Procedures (SOPs) & contribute to UC knowledge management Collaborate with NOC & operations teams to resolve complex support issues & implement platform changes Manage inventory & asset accountability for US hardware & components Lead or support UC implementation & technical refresh projects across sites or locations Qualifications of the Unified Communications Administrator include: 9+ years of experience with High School/GED; 7+ with Associate's; 5+ with Bachelor's; 3+ with Master's Active TS/SCI clearance with ability to obtain a CI polygraph IAT Level II Certification (ie Security+) Hands-on experience with Cisco Unified Call Manager including system upgrades & patching Strong troubleshooting & root cause analysis skills in UC environments Ability to draft SOPs, update knowledge articles, and manage UC documentation Proven ability to work independently & collaborate across NOC & engineering teams in a secure setting Compensation for the Unified Communications Administrator includes: Salary Range: $160,000-195,000 depending on experience Benefits: Medical, Dental, Vision, 401k Plan, Holidays, PTO, sick leave as required by law Keywords: UC, unified communications, administrator, administration, upgrade, maintain, troubleshoot, technical refresh, TS/SCI, security+, sec+, security clearance, on-site presence group id: 10430981
Zachary Piper Solutions is seeking a Unified Communications Administrator to join a National Defense Contract in Miami, FL through 100% on site presence. The Unified Communications Administrator will support secure enterprise communications by maintaining, upgrading & troubleshooting secure Cisco UC systems, resolving service tickets, optimizing performance, and supporting technical refresh projects. Responsibilities of the Unified Communications Administrator include: Perform system upgrades, IOS updates & apply IAVA patches to Cisco Unified Call Manager Troubleshoot UC system failures, resolve service tickets, and conduct root cause analyses Monitor system performance & recommend improvements to enhance efficiency & reliability Draft & update Standard Operating Procedures (SOPs) & contribute to UC knowledge management Collaborate with NOC & operations teams to resolve complex support issues & implement platform changes Manage inventory & asset accountability for US hardware & components Lead or support UC implementation & technical refresh projects across sites or locations Qualifications of the Unified Communications Administrator include: 9+ years of experience with High School/GED; 7+ with Associate's; 5+ with Bachelor's; 3+ with Master's Active TS/SCI clearance with ability to obtain a CI polygraph IAT Level II Certification (ie Security+) Hands-on experience with Cisco Unified Call Manager including system upgrades & patching Strong troubleshooting & root cause analysis skills in UC environments Ability to draft SOPs, update knowledge articles, and manage UC documentation Proven ability to work independently & collaborate across NOC & engineering teams in a secure setting Compensation for the Unified Communications Administrator includes: Salary Range: $160,000-195,000 depending on experience Benefits: Medical, Dental, Vision, 401k Plan, Holidays, PTO, sick leave as required by law Keywords: UC, unified communications, administrator, administration, upgrade, maintain, troubleshoot, technical refresh, TS/SCI, security+, sec+, security clearance, on-site presence group id: 10430981