Met Council
Job Posting
The role of the Holocaust Survivor Case Worker is to work effectively with Holocaust survivors who require case management to successfully age in place. This position will focus on providing holistic services through a trauma-informed patient-centered practice model. The Case Worker must present as warm, tolerant, and eager to support this vulnerable population. Please note: This is a hybrid position (three days on-site, two days remote), with Tuesdays and Thursdays as mandatory in-office days. Principal responsibilities include: Providing trauma-informed, patient-centered case management services, including financial assistance, benefits applications, and referrals. Offering support both in clients' homes and at the main office. Assisting in organizing socialization events for survivors. Collaborating with partner agencies and organizations that support Holocaust survivors. Completing and submitting applications for assistance while maintaining accurate records and database entries (e.g., Salesforce). Documenting client interactions in a timely manner according to program and agency guidelines. Participating in weekly supervision and bi-monthly departmental meetings. Working effectively as part of a team alongside other program staff. Delivering presentations about the program to partner agencies. Managing a large caseload while providing comprehensive client support and ensuring high-quality service delivery. Addressing and mitigating client crises with professionalism and efficiency. Upholding ethical case management standards to balance client and program needs. Performing additional responsibilities as required. Competencies include: Ability to build trust and establish rapport with clients while demonstrating a deep understanding and respect for their experiences. Proficiency in case management, particularly with seniors and Holocaust survivors. Sensitivity to cultural, religious, and historical backgrounds of Holocaust survivors and willingness to seek guidance when needed. Commitment to ethical and integrity-driven interventions. Adaptability and flexibility in a fast-paced environment. Ability to effectively communicate with clients, families, and partner agencies with patience and professionalism. Strong planning and organizational skills with a client-focused approach. Ability to work independently as well as on a team. Skill and education requirements include: Bachelor's degree (BA, BS, or BSW). Fluency in Russian (required). 2+ years of experience in case management working with the geriatric population, preferably Holocaust survivors or other trauma-impacted populations. Proficiency in Microsoft Office, case management databases (e.g., Salesforce), and electronic record-keeping. Special requirements include: Willingness to travel throughout the five boroughs of New York City via public transportation. Compensation: $45,000 - $50,000 per year. Benefits: Major medical, dental, vision and life insurance; pre-tax commuter benefits; FSA; 403(b) with employer contribution; plus generous vacation, sick leave and holidays.
The role of the Holocaust Survivor Case Worker is to work effectively with Holocaust survivors who require case management to successfully age in place. This position will focus on providing holistic services through a trauma-informed patient-centered practice model. The Case Worker must present as warm, tolerant, and eager to support this vulnerable population. Please note: This is a hybrid position (three days on-site, two days remote), with Tuesdays and Thursdays as mandatory in-office days. Principal responsibilities include: Providing trauma-informed, patient-centered case management services, including financial assistance, benefits applications, and referrals. Offering support both in clients' homes and at the main office. Assisting in organizing socialization events for survivors. Collaborating with partner agencies and organizations that support Holocaust survivors. Completing and submitting applications for assistance while maintaining accurate records and database entries (e.g., Salesforce). Documenting client interactions in a timely manner according to program and agency guidelines. Participating in weekly supervision and bi-monthly departmental meetings. Working effectively as part of a team alongside other program staff. Delivering presentations about the program to partner agencies. Managing a large caseload while providing comprehensive client support and ensuring high-quality service delivery. Addressing and mitigating client crises with professionalism and efficiency. Upholding ethical case management standards to balance client and program needs. Performing additional responsibilities as required. Competencies include: Ability to build trust and establish rapport with clients while demonstrating a deep understanding and respect for their experiences. Proficiency in case management, particularly with seniors and Holocaust survivors. Sensitivity to cultural, religious, and historical backgrounds of Holocaust survivors and willingness to seek guidance when needed. Commitment to ethical and integrity-driven interventions. Adaptability and flexibility in a fast-paced environment. Ability to effectively communicate with clients, families, and partner agencies with patience and professionalism. Strong planning and organizational skills with a client-focused approach. Ability to work independently as well as on a team. Skill and education requirements include: Bachelor's degree (BA, BS, or BSW). Fluency in Russian (required). 2+ years of experience in case management working with the geriatric population, preferably Holocaust survivors or other trauma-impacted populations. Proficiency in Microsoft Office, case management databases (e.g., Salesforce), and electronic record-keeping. Special requirements include: Willingness to travel throughout the five boroughs of New York City via public transportation. Compensation: $45,000 - $50,000 per year. Benefits: Major medical, dental, vision and life insurance; pre-tax commuter benefits; FSA; 403(b) with employer contribution; plus generous vacation, sick leave and holidays.