Hire Up
Customer Care Representative
Hire Up Staffing is seeking a dynamic and energetic Customer Care Representative for a leading manufacturing and packaging company in the North Conroe area. If you thrive in a fast-paced environment and are ready to contribute to a company committed to quality and innovation, this could be your next career move! Key Requirements: Minimum 1 year of experience in the packaging or manufacturing industry Prior customer service or call center experience required High school diploma or equivalent required Job Duties & Responsibilities: Manage communication channels (phone, email, chat) to assist customers promptly and professionally Support sales and production teams with accurate information and timely responses Assist with order processing, billing inquiries, and issue resolution Identify and report opportunities for process improvements to enhance the customer experience Maintain detailed customer records and follow up as needed Promote products and services that align with customer needs Skills & Qualifications: Strong understanding of packaging products, terminology, and customer expectations Excellent organizational and time management skills Ability to manage multiple tasks while maintaining attention to detail Strong computer skills; ability to type 50+ WPM Exceptional communication skillsboth verbal and written Positive attitude, reliability, and professionalism under pressure Team-oriented and open to feedback Ready to get started right away? We're hiring immediatelyapply today and take the next step in your career with Hire Up Staffing!
Hire Up Staffing is seeking a dynamic and energetic Customer Care Representative for a leading manufacturing and packaging company in the North Conroe area. If you thrive in a fast-paced environment and are ready to contribute to a company committed to quality and innovation, this could be your next career move! Key Requirements: Minimum 1 year of experience in the packaging or manufacturing industry Prior customer service or call center experience required High school diploma or equivalent required Job Duties & Responsibilities: Manage communication channels (phone, email, chat) to assist customers promptly and professionally Support sales and production teams with accurate information and timely responses Assist with order processing, billing inquiries, and issue resolution Identify and report opportunities for process improvements to enhance the customer experience Maintain detailed customer records and follow up as needed Promote products and services that align with customer needs Skills & Qualifications: Strong understanding of packaging products, terminology, and customer expectations Excellent organizational and time management skills Ability to manage multiple tasks while maintaining attention to detail Strong computer skills; ability to type 50+ WPM Exceptional communication skillsboth verbal and written Positive attitude, reliability, and professionalism under pressure Team-oriented and open to feedback Ready to get started right away? We're hiring immediatelyapply today and take the next step in your career with Hire Up Staffing!