East West Bancorp
Group Operations Manager
East West Bank is currently seeking a Group Operations Manager. The Group Operations Manager will be responsible for and assist in the management of various deposit operations teams including: Central Processing, and Branch/Deposit Operations. This individual will also work closely with the BSA, Compliance and Legal departments to ensure compliance with all laws and regulations. This position will create and maintain a culture of continuous improvement across all aspects of our business unit. Responsibilities
Manage staffing in several areas of Deposit Operations including all HR related activities such as; recruiting, performance evaluations, coaching, training, mentoring and score cards. Responsible for driving operational excellence, efficiency and collaboration, this individual will manage a team of resources to achieve the department's operational goals. This individual will partner with various line of business leadership to develop and implement strategic priorities for operations. Proactively implement process improvements to ensure service quality, service level agreements and Operational Excellence. Implement metrics for tracking of operational efficiency improvement. Monitor productivity and efficiency of department; make adjustments to processes and procedures to meet business plan. Create and maintain a collaborative work environment that facilitates the achievement of business plan objectives. Provide leadership, direction and support to all Operations staff. Develop and implement effective processes to identify, escalate, report and track risk related issues. Ensure that the department has strong controls and procedures to comply with all financial and regulatory requirements. Qualifications
Bachelor Degree in Finance, Accounting, Business Administration, or Economics. Minimum 10 years' experience in Deposit Operations with mid to large financial institution. 5+ years of management experience. Experience managing multiple teams. Strong analytical and process improvement capabilities with accomplishment of efficiency gains/cost savings. Exceptional written and verbal communication skills. Excellent decision-making, problem solving and organizational skills with the ability to multi-task in a fast paced environment. Ability to build effective relationships internally with multiple business units. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Ability to work under pressure and to strict deadlines. High level of professionalism, self-motivation and sense of urgency. The base pay range for this position is USD $150,000.00/Yr. - USD $180,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.
East West Bank is currently seeking a Group Operations Manager. The Group Operations Manager will be responsible for and assist in the management of various deposit operations teams including: Central Processing, and Branch/Deposit Operations. This individual will also work closely with the BSA, Compliance and Legal departments to ensure compliance with all laws and regulations. This position will create and maintain a culture of continuous improvement across all aspects of our business unit. Responsibilities
Manage staffing in several areas of Deposit Operations including all HR related activities such as; recruiting, performance evaluations, coaching, training, mentoring and score cards. Responsible for driving operational excellence, efficiency and collaboration, this individual will manage a team of resources to achieve the department's operational goals. This individual will partner with various line of business leadership to develop and implement strategic priorities for operations. Proactively implement process improvements to ensure service quality, service level agreements and Operational Excellence. Implement metrics for tracking of operational efficiency improvement. Monitor productivity and efficiency of department; make adjustments to processes and procedures to meet business plan. Create and maintain a collaborative work environment that facilitates the achievement of business plan objectives. Provide leadership, direction and support to all Operations staff. Develop and implement effective processes to identify, escalate, report and track risk related issues. Ensure that the department has strong controls and procedures to comply with all financial and regulatory requirements. Qualifications
Bachelor Degree in Finance, Accounting, Business Administration, or Economics. Minimum 10 years' experience in Deposit Operations with mid to large financial institution. 5+ years of management experience. Experience managing multiple teams. Strong analytical and process improvement capabilities with accomplishment of efficiency gains/cost savings. Exceptional written and verbal communication skills. Excellent decision-making, problem solving and organizational skills with the ability to multi-task in a fast paced environment. Ability to build effective relationships internally with multiple business units. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Ability to work under pressure and to strict deadlines. High level of professionalism, self-motivation and sense of urgency. The base pay range for this position is USD $150,000.00/Yr. - USD $180,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.