Sonaca North America
Delivery Coordinator
Sonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable. We have 11 locations across North America and our engineering expertise and operational excellence set us apart from the competition. The Delivery Coordinator (Delco) is responsible for ensuring the timely delivery of products and to communicate statuses and delivery plans to the Customer Service Representatives and the Delivery Assurance Manager. They are the main point of contact for internal customers. Essential Job Responsibilities: Coordinate and direct internal and external customer orders through the manufacturing process. Respond to delivery related or product related inquires as needed. This includes direct communication with plant operations, shipping, and quality. Daily engagement with the Delivery Assurance Manager to identify delivery risks, barriers, and delivery status. Constantly looking to identify obstacles early, actively working to resolve those impediments, and escalate when needed. Identify and participate in resolution of process flow routes to improve efficiency and reduce costs. Maintain delivery schedules to ensure timely completion (horse blankets, LOB, etc.), Communicate clear and timely status' through tools to upstream customers. Work closely with site operations to ensure stable workflow of orders, priorities, and stock management (i.e., stagnant WIP, work order issues, holds). This includes direct communication with the Master Schedulers, Materials Managers, and Central Planning Manager. Some sites will require the Delivery Coordinator to schedule production. You will use site scheduling tools to set clear scheduling, adhering to capacity and specific site limitations. With sites that have a master scheduler, work closely to ensure timely release and correct flow of production orders. Identify and direct resolution of process flow routes to improve efficiency and reduce costs. Participate in cross-functional discussion in delivery clinics to identify root cause and prioritized corrective actions. Identify and direct resolution of supplier capacity issues and drive action plans to mitigate delivery and capacity risk. Education and Experiences: High school diploma or high school equivalency preferred. Candidates that do not have a high school diploma or high school equivalency will be required to take a pre-employment assessment to be considered for the role. Background in manufacturing environment and Bachelor's degree preferred Associate's degree (A. A.) or equivalent from two-year college in business, engineering, or materials management required with a minimum of 4 years' customer service experience in aerospace manufacturing or closely related industry. Or, a High School diploma or equivalent with a minimum of 6 years' customer service experience in aerospace manufacturing or closely related industry Quality Communication Interpretation of information furnished orally, written, and/or diagram form Time Management - well organized, possesses the ability to prioritize, maintain focus and follows through to end of projects Customer relationship building Works effectively independently and in a team environment Capable of Practical Problem Solving and Decision Making using analytical skills Use of Microsoft Office; Outlook, Word, Excel, and PowerPoint is required. Experience with Access software is desired. Effectively presents information, responds to questions in one-on-one and group environments Proven understanding of process flows, lead-times and lean principles in a manufacturing environment Knowledge of all Production Control functions Ability to learn each product line's capabilities and limitations Technical skills and understanding of machinery and shop floor terminology Physical Requirements Ability to sit or stand for extended periods of time Noise levels ranging from quiet to extremely loud Required to wear Personal Protective Equipment (PPE) when working on the manufacturing floor including, but not limited to, eye, ear, and foot protection May occasionally lift and/or move up to 10-50 pounds Why Choose Sonaca North America? 401(k) retirement savings plan with a percentage company-match contribution Competitive wages Paid holidays Paid time off Medical, dental, vision, life, and accidental insurance Short-term disability Long-term disability Employee assistance plan
for access to counseling, consulting and other community resources Wellness program Tuition assistance Subject to eligibility, terms, and conditions Sonaca North America is an equal employment opportunity employer. Consistent with applicable law, Sonaca North America provides access and opportunities to those with disabilities. This includes providing reasonable accommodation to individuals with disabilities and disabled veterans who seek to access the company's online application system. If an applicant is unable to fully access the online application system, Sonaca North America will provide a reasonable accommodation. Applicants with disabilities may contact us at 636-916-2400 for assistance accessing the on-line application system. Callers should have a detailed description of the requested accommodation, their name and preferred method of contact ready for Sonaca North America's Human Resources Department. Sonaca North America will make every effort to respond within two (2) business days. This phone number is not for the general submission of application materials. Sonaca North America is an E-Verify Employer. Sonaca North America is an Equal Employment Opportunity /Disability/Veterans Employer Notice on Fraudulent Job Offers: It has been brought to our attention that there have been instances of fraudulent job offers, purporting to be from Sonaca North America and/or its affiliates ("LMI Aerospace"). This type of fraud is normally carried out through online services such as false websites, or through fake e-mails or call from people claiming to be from the company. These persons offer fraudulent employment opportunities to applicants and often ask for sensitive personal and financial information. The fraudsters may also request recipients to provide personal information and/or to make payments as part of their fake recruiting process. Sonaca North America does not ask for any financial commitments from candidates as a pre-employment requirement and will always require candidates to formally apply for positions via the Careers Page or job postings. Sonaca North America has no responsibility for fraudulent offers and if you believe you have been a victim of a fraudulent job offer concerning Sonaca North America, please email info@sonaca-na.com.
Sonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable. We have 11 locations across North America and our engineering expertise and operational excellence set us apart from the competition. The Delivery Coordinator (Delco) is responsible for ensuring the timely delivery of products and to communicate statuses and delivery plans to the Customer Service Representatives and the Delivery Assurance Manager. They are the main point of contact for internal customers. Essential Job Responsibilities: Coordinate and direct internal and external customer orders through the manufacturing process. Respond to delivery related or product related inquires as needed. This includes direct communication with plant operations, shipping, and quality. Daily engagement with the Delivery Assurance Manager to identify delivery risks, barriers, and delivery status. Constantly looking to identify obstacles early, actively working to resolve those impediments, and escalate when needed. Identify and participate in resolution of process flow routes to improve efficiency and reduce costs. Maintain delivery schedules to ensure timely completion (horse blankets, LOB, etc.), Communicate clear and timely status' through tools to upstream customers. Work closely with site operations to ensure stable workflow of orders, priorities, and stock management (i.e., stagnant WIP, work order issues, holds). This includes direct communication with the Master Schedulers, Materials Managers, and Central Planning Manager. Some sites will require the Delivery Coordinator to schedule production. You will use site scheduling tools to set clear scheduling, adhering to capacity and specific site limitations. With sites that have a master scheduler, work closely to ensure timely release and correct flow of production orders. Identify and direct resolution of process flow routes to improve efficiency and reduce costs. Participate in cross-functional discussion in delivery clinics to identify root cause and prioritized corrective actions. Identify and direct resolution of supplier capacity issues and drive action plans to mitigate delivery and capacity risk. Education and Experiences: High school diploma or high school equivalency preferred. Candidates that do not have a high school diploma or high school equivalency will be required to take a pre-employment assessment to be considered for the role. Background in manufacturing environment and Bachelor's degree preferred Associate's degree (A. A.) or equivalent from two-year college in business, engineering, or materials management required with a minimum of 4 years' customer service experience in aerospace manufacturing or closely related industry. Or, a High School diploma or equivalent with a minimum of 6 years' customer service experience in aerospace manufacturing or closely related industry Quality Communication Interpretation of information furnished orally, written, and/or diagram form Time Management - well organized, possesses the ability to prioritize, maintain focus and follows through to end of projects Customer relationship building Works effectively independently and in a team environment Capable of Practical Problem Solving and Decision Making using analytical skills Use of Microsoft Office; Outlook, Word, Excel, and PowerPoint is required. Experience with Access software is desired. Effectively presents information, responds to questions in one-on-one and group environments Proven understanding of process flows, lead-times and lean principles in a manufacturing environment Knowledge of all Production Control functions Ability to learn each product line's capabilities and limitations Technical skills and understanding of machinery and shop floor terminology Physical Requirements Ability to sit or stand for extended periods of time Noise levels ranging from quiet to extremely loud Required to wear Personal Protective Equipment (PPE) when working on the manufacturing floor including, but not limited to, eye, ear, and foot protection May occasionally lift and/or move up to 10-50 pounds Why Choose Sonaca North America? 401(k) retirement savings plan with a percentage company-match contribution Competitive wages Paid holidays Paid time off Medical, dental, vision, life, and accidental insurance Short-term disability Long-term disability Employee assistance plan
for access to counseling, consulting and other community resources Wellness program Tuition assistance Subject to eligibility, terms, and conditions Sonaca North America is an equal employment opportunity employer. Consistent with applicable law, Sonaca North America provides access and opportunities to those with disabilities. This includes providing reasonable accommodation to individuals with disabilities and disabled veterans who seek to access the company's online application system. If an applicant is unable to fully access the online application system, Sonaca North America will provide a reasonable accommodation. Applicants with disabilities may contact us at 636-916-2400 for assistance accessing the on-line application system. Callers should have a detailed description of the requested accommodation, their name and preferred method of contact ready for Sonaca North America's Human Resources Department. Sonaca North America will make every effort to respond within two (2) business days. This phone number is not for the general submission of application materials. Sonaca North America is an E-Verify Employer. Sonaca North America is an Equal Employment Opportunity /Disability/Veterans Employer Notice on Fraudulent Job Offers: It has been brought to our attention that there have been instances of fraudulent job offers, purporting to be from Sonaca North America and/or its affiliates ("LMI Aerospace"). This type of fraud is normally carried out through online services such as false websites, or through fake e-mails or call from people claiming to be from the company. These persons offer fraudulent employment opportunities to applicants and often ask for sensitive personal and financial information. The fraudsters may also request recipients to provide personal information and/or to make payments as part of their fake recruiting process. Sonaca North America does not ask for any financial commitments from candidates as a pre-employment requirement and will always require candidates to formally apply for positions via the Careers Page or job postings. Sonaca North America has no responsibility for fraudulent offers and if you believe you have been a victim of a fraudulent job offer concerning Sonaca North America, please email info@sonaca-na.com.