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DIRECTOR, VOLUNTEER PROGRAMS

NYC Jobs, Brooklyn, New York, United States, 11201

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Emergency Preparedness Manager

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies. The Community Engagement division helps communities become more resilient by providing guidance for community emergency planning for the most common hazards in New York City and connecting established community organizations and networks to the Emergency Operations Center. Through outreach and training, the Community Engagement division brings together leaders from volunteer programs, community and nonprofit organizations, and government to promote preparedness at the local level. New York City Emergency Management's Community Emergency Response Team (CERT) Program oversees groups of community-based volunteers trained in disaster preparedness and emergency response. CERT members undergo a 30-hour basic training course in fire safety, medical operations, light search and rescue, police science, and the specifics of operating in an urban environment. CERT members are organized geographically by borough and sponsored, managed, and trained by NYC Emergency Management in partnership with FDNY and NYPD. NYC Emergency Management is seeking a dynamic leader to oversee the citywide Community Emergency Response Team (CERT) program. The Director will guide strategy, build volunteer leadership, and strengthen community resilience through effective engagement and coordination. This role requires exceptional communication, mediation, and program management skills. The ideal candidate will bring creativity, a deep understanding of New York City, and a strong commitment to emergency preparedness. This is a unique opportunity to shape one of the nation's largest volunteer emergency response programs. Responsibilities may include, but are not limited to: Program Management Volunteer Management Administration Technology Management The selected candidate will be expected to regularly work non-traditional hours to meet program needs including attending evening and weekend events (both online and in person) such as training classes, drills and local meetings. Please note the following: The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. Candidates must be authorized to work in the United States without employer support to be eligible for selection. The selected candidate will be required to be in person in the office location three days per week, with exceptions for extenuating circumstances. In order to be considered for this job, please submit a separate cover letter in the attachments section of the application portal. Preferred Skills Experience leading complex volunteer programs. Proficiency with volunteer management software and tracking and reporting data. Experience mediating between and supporting community-based groups. Ability to conduct meetings, training classes, and experience with public speaking. Proficiency in a second language that is commonly spoken in NYC. Familiarity with human service or mental health related disaster issues. Studies have shown that women, people of color, and other under-represented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education and experience to meet qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Minimum Qualifications 1. A four-year high school diploma or its educational equivalent and eight years satisfactory full-time professional experience in one or a combination of the following: emergency management, fire or police services, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made. 18 months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or 2. A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in one or a combination of the areas listed in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above; or 3. A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences, or related field, and three years of satisfactory full-time professional experience in one or a combination of the areas described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above; or 4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent and the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/. Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.