Veterans Staffing
Global Key Account Manager - Food
Veterans Staffing, Fairfield, New Jersey, United States, 07004
SGS Global Food Team Opportunity
SGS is the global leader and innovator in inspection, verification, testing, and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services. Trusted all over the world, SGS is a market leader because we put 100% passion, pride, and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential. Job Description
Working as a member of SGS' Global Food team, the Global Key Account Manager will be responsible for developing a strategic and durable partnership between SGS and global food industry clients. You will be responsible for managing the successful deployment and delivery of diverse and/or complex client-specific projects of different sizes on a regional and global scale by ensuring contractual obligations and deliverables are met and client's expectations exceeded. Although the majority of clients that the Global Key Account Manager will work with will be in the seafood industry, other food & beverage clients may also be assigned. Primary Purpose of Role
To develop a strategic and durable partnership between SGS and assigned global clients, representing SGS at all levels with special attention to Director and VP level. To manage the successful implementation and delivery of diverse and/or complex client-specific projects of different sizes on a global basis by ensuring contractual obligations and deliverables are met and client's expectations exceeded, where possible. To identify and develop new revenue opportunities within our client base, working closely with the SGS network, where required working closely with the International Solutions Manager to secure growth and expansion of services and revenue. Main Responsibilities
Responsible for the development of long-term sustainable business partnerships between SGS Food and our Key international food clients. Represent the SGS network in reporting directly to our client's senior management teams in a professional manner regarding SGS' performance. Responsible for the strategic growth and development of key international clients. In conjunction with the International Sales team, develop and ensure successful implementation of a client specific Global Key Account Development Plan, matching the key drivers and needs of the client with SGS. Act as the primary liaison between SGS and the client's management team at a Director or VP level in order to lead and ensure the smooth and effective management of existing programs with the global network in accordance with client KPIs. Manage the deployment and enhancement of global co-operative agreements within the SGS network, ensuring that all program elements are properly deployed and monitored on an on-going basis. Liaise effectively with global technical teams in advance of the deployment of new projects to ensure the optimum execution structure and technical support is agreed and implemented. Manage the investigation and resolution/remediation processes for any client concerns or complaints following appropriate escalation procedures as required. Identify and mitigate risk relating to poor performance and/or client expectations, with a proactive and constructive approach. More specifically, you will be responsible for the development of long-term sustainable business partnerships between SGS and our key international food & beverage clients; manage the deployment and ongoing management of international programs falling under global co-operative agreements within the SGS network, ensuring that all program elements are properly deployed and monitored on an on-going basis; liaise effectively with both technical teams and local affiliates, ensuring the optimum execution structure and technical support is agreed and implemented; represent the SGS network in reporting directly to our client's senior management teams in a professional manner regarding SGS' performance; responsible for the strategic growth and development of key international clients; act as the primary liaison between SGS and the client's management team at a Director or VP level in order to lead and ensure the smooth and effective management of existing programs with the global network in accordance with client KPIs; manage the investigation and resolution/remediation processes for any client concerns or complaints following appropriate escalation procedures as required.
SGS is the global leader and innovator in inspection, verification, testing, and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services. Trusted all over the world, SGS is a market leader because we put 100% passion, pride, and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential. Job Description
Working as a member of SGS' Global Food team, the Global Key Account Manager will be responsible for developing a strategic and durable partnership between SGS and global food industry clients. You will be responsible for managing the successful deployment and delivery of diverse and/or complex client-specific projects of different sizes on a regional and global scale by ensuring contractual obligations and deliverables are met and client's expectations exceeded. Although the majority of clients that the Global Key Account Manager will work with will be in the seafood industry, other food & beverage clients may also be assigned. Primary Purpose of Role
To develop a strategic and durable partnership between SGS and assigned global clients, representing SGS at all levels with special attention to Director and VP level. To manage the successful implementation and delivery of diverse and/or complex client-specific projects of different sizes on a global basis by ensuring contractual obligations and deliverables are met and client's expectations exceeded, where possible. To identify and develop new revenue opportunities within our client base, working closely with the SGS network, where required working closely with the International Solutions Manager to secure growth and expansion of services and revenue. Main Responsibilities
Responsible for the development of long-term sustainable business partnerships between SGS Food and our Key international food clients. Represent the SGS network in reporting directly to our client's senior management teams in a professional manner regarding SGS' performance. Responsible for the strategic growth and development of key international clients. In conjunction with the International Sales team, develop and ensure successful implementation of a client specific Global Key Account Development Plan, matching the key drivers and needs of the client with SGS. Act as the primary liaison between SGS and the client's management team at a Director or VP level in order to lead and ensure the smooth and effective management of existing programs with the global network in accordance with client KPIs. Manage the deployment and enhancement of global co-operative agreements within the SGS network, ensuring that all program elements are properly deployed and monitored on an on-going basis. Liaise effectively with global technical teams in advance of the deployment of new projects to ensure the optimum execution structure and technical support is agreed and implemented. Manage the investigation and resolution/remediation processes for any client concerns or complaints following appropriate escalation procedures as required. Identify and mitigate risk relating to poor performance and/or client expectations, with a proactive and constructive approach. More specifically, you will be responsible for the development of long-term sustainable business partnerships between SGS and our key international food & beverage clients; manage the deployment and ongoing management of international programs falling under global co-operative agreements within the SGS network, ensuring that all program elements are properly deployed and monitored on an on-going basis; liaise effectively with both technical teams and local affiliates, ensuring the optimum execution structure and technical support is agreed and implemented; represent the SGS network in reporting directly to our client's senior management teams in a professional manner regarding SGS' performance; responsible for the strategic growth and development of key international clients; act as the primary liaison between SGS and the client's management team at a Director or VP level in order to lead and ensure the smooth and effective management of existing programs with the global network in accordance with client KPIs; manage the investigation and resolution/remediation processes for any client concerns or complaints following appropriate escalation procedures as required.