Evanston Hospital
Patient Access Representative II
Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Patient Access Representative II Location: Evanston, IL Full-time Hours: Monday
Friday, 8:30am
5pm Rotating Holidays Required Travel: N/A Job Summary
The Patient Access Representative II is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services. What You Will Do
Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies
Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling
Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations What You Will Need
Education: High school diploma or equivalent required; college degree preferred
Certification: N/A
Experience: One-year customer service experience in a healthcare or health insurance related field required
Unique or Preferred Skills: Basic knowledge of medical terminology and insurance industry terminology preferred Benefits (For Full Time or Part Time Positions):
Premium pay for eligible employees Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals
all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org. When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Patient Access Representative II Location: Evanston, IL Full-time Hours: Monday
Friday, 8:30am
5pm Rotating Holidays Required Travel: N/A Job Summary
The Patient Access Representative II is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services. What You Will Do
Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies
Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling
Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations What You Will Need
Education: High school diploma or equivalent required; college degree preferred
Certification: N/A
Experience: One-year customer service experience in a healthcare or health insurance related field required
Unique or Preferred Skills: Basic knowledge of medical terminology and insurance industry terminology preferred Benefits (For Full Time or Part Time Positions):
Premium pay for eligible employees Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals
all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org. When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.