NYC Staffing
Documented Info Digital Support Intern (unpaid)
NYC Staffing, New York, New York, United States, 10001
Documented Info Digital Support Intern (Unpaid)
The International Rescue Committee (IRC) works in the United States to welcome newly arrived refugees and immigrants, support them in their resettlement, and provide holistic services to help them build new lives in their communities. Documented.Info is a collaborative project between Documented, a nonprofit newsroom, and the IRC, designed to connect users with essential services and serve immigrant communities in NYC by providing accessible, accurate, and up-to-date information in multiple languages. The Digital Community Engagement Intern will assist with digital outreach, service mapping, content creation, and platform maintenance. This internship offers a hands-on, immersive experience in community-centered digital service delivery and communications ideal for students and recent graduates passionate about immigrant rights, journalism, or public service. You will be working in a joint capacity with Documented & IRC teams. Responsibilities: Service Mapping & Engagement Support the identification of legal, housing, education, and social service providers relevant to immigrant communities in NYC. Conduct outreach to community-based organizations. Assist in confirming, verifying, and updating service entries on the Documented.Info service map. Content Creation & Writing Work with Communities editor at Documented to draft and edit 1
3 community-facing articles, how-to guides, and FAQs in plain language, based on trends and service needs. Create infographics or visual explainers to accompany service-related content. Support scriptwriting or caption writing for videos, social posts, or story content. Help maintain Documented.Info's social channels with community-centered posts. Respond to inquiries with support from the Community Liaison team. Administrative Support Assist Asylum Team with orientations and intake processes. Research possible client referrals. Help caseworkers with documentation and survey collection. Requirements: Must be based in the U.S.; must be a U.S. citizen or have U.S. work authorization. Must be currently enrolled in or recently graduated from a post-secondary institution (within the past two years). Strong interest in immigrant rights, community outreach, and digital communication. Experience using social media platforms (Facebook & Instagram) and content creation tools. Excellent written and verbal communication skills; strong attention to detail. Ability to work independently in a remote setting while collaborating across teams. Any degree accepted. Journalism majors or individuals with reporting, editorial, or writing experience are encouraged to apply. Proficiency in Spanish, French, or Haitian Creole is required. Can be proficient in other refugee/asylum seeker-based languages.
The International Rescue Committee (IRC) works in the United States to welcome newly arrived refugees and immigrants, support them in their resettlement, and provide holistic services to help them build new lives in their communities. Documented.Info is a collaborative project between Documented, a nonprofit newsroom, and the IRC, designed to connect users with essential services and serve immigrant communities in NYC by providing accessible, accurate, and up-to-date information in multiple languages. The Digital Community Engagement Intern will assist with digital outreach, service mapping, content creation, and platform maintenance. This internship offers a hands-on, immersive experience in community-centered digital service delivery and communications ideal for students and recent graduates passionate about immigrant rights, journalism, or public service. You will be working in a joint capacity with Documented & IRC teams. Responsibilities: Service Mapping & Engagement Support the identification of legal, housing, education, and social service providers relevant to immigrant communities in NYC. Conduct outreach to community-based organizations. Assist in confirming, verifying, and updating service entries on the Documented.Info service map. Content Creation & Writing Work with Communities editor at Documented to draft and edit 1
3 community-facing articles, how-to guides, and FAQs in plain language, based on trends and service needs. Create infographics or visual explainers to accompany service-related content. Support scriptwriting or caption writing for videos, social posts, or story content. Help maintain Documented.Info's social channels with community-centered posts. Respond to inquiries with support from the Community Liaison team. Administrative Support Assist Asylum Team with orientations and intake processes. Research possible client referrals. Help caseworkers with documentation and survey collection. Requirements: Must be based in the U.S.; must be a U.S. citizen or have U.S. work authorization. Must be currently enrolled in or recently graduated from a post-secondary institution (within the past two years). Strong interest in immigrant rights, community outreach, and digital communication. Experience using social media platforms (Facebook & Instagram) and content creation tools. Excellent written and verbal communication skills; strong attention to detail. Ability to work independently in a remote setting while collaborating across teams. Any degree accepted. Journalism majors or individuals with reporting, editorial, or writing experience are encouraged to apply. Proficiency in Spanish, French, or Haitian Creole is required. Can be proficient in other refugee/asylum seeker-based languages.