Logo
General Dynamics Information Technology

Network Computer Support Technician

General Dynamics Information Technology, Rome, New York, United States, 13440

Save Job

Network Computer Support Technician

GDIT is looking for a Network Computer Support Technician in Rome, NY, who holds active DOD Secret Clearance. The Tier 1 maintenance of the on-site ADCS systems and subsystems, performing preventive and corrective maintenance and monitoring the on-site and remote locations. Support Technician maintenance includes (but is not limited to): Terminate ADCS circuits activated at the node point-of-presence (POP). Report failures to the on-site government contract representative no later than the start of the next duty day. Coordinate system downtime requirements with CAOC/ADS "Comm Focal Point (CFP)" Monitoring the on-site and remote locations. Perform additions, changes, and relocations of ADCS equipment. Performs a range of technical tasks and provides site support. Modifies, moves, and installs a range of new equipment. Troubleshoots a range of hardware and software problems and interconnectivity issues. Principle duties and responsibilities include: Operations and maintenance of communications/computer systems and networks. Installs communications/computer systems in accordance with the respective installation spec. Troubleshooting and support of communications systems/networks. Working knowledge of Cisco system support/maintenance, VMware ESXi system support/maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred. End-user support and training on communications systems/networks. Administer network/cyber security policies and procedures. Maintains current knowledge of relevant technology as assigned. Participates in special projects as required. Focused on identifying customer needs and maintaining customer satisfaction. Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected. Required skills include: Must have an active Secret Level security clearance Must hold active CompTIA IAT 8570 Level II (i.e.: Security+CE) certification or higher Must have AA/AS and 1-3 years' experience; or equivalent Must be onsite in Rome, NY Working Conditions: This mission supports 24/7 x 365, shift work and weekends may be required. Work may require some physical effort in handling equipment, boxes etc. GDIT IS YOUR PLACE: 401K with company match. Comprehensive health and wellness packages. Internal mobility team dedicated to helping you own your career. Professional growth opportunities including paid education and certifications. Cutting-edge technology you can learn from. Rest and recharge with paid vacation and holidays. The likely hourly rate for this position is between $26.30 - $34.11. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Onsite Work Location: USA NY Rome Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Join our Talent Community to stay up to date on our career opportunities and events.