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AIG

VP, GenAI Quality Engineering & Assurance

AIG, Charlotte, North Carolina, United States, 28202

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Genai Quality Engineering & Assurance Manager

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company's systems from security risks, while designing technology strategies that enable AIG's businesses to achieve their goals. AIG's Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance. The Delivery Quality & Engineering (DQ&E) Organization at AIG is responsible for ensuring the successful delivery and quality of products and features to customers. They achieve this by collaborating closely with various teams like Application Delivery, Business Operations, and Product Management. The DQ&E teams utilize Subject Matter Expertise and technical engineers to enhance the testing lifecycle and require strong management skills for coordinating global programs. Technical leadership, combined with skilled teams, drives innovation and facilitates the adoption of disruptive technologies such as Micro-Services and Cloud Native solutions. As a GenAI Quality Engineering & Assurance Manager, you will be leading GenAI enabled quality engineering efforts across key programs globally. We are seeking a dynamic and experienced GenAI QA Specialist to join our Global Quality Engineering & Assurance (QE&A) organization. This pivotal role combines deep domain expertise in Quality Assurance, cutting-edge automation practices, and Generative AI (GenAI) capabilities to lead large-scale QA programs and drive continuous quality improvements across portfolios. The ideal candidate will bring a strategic mindset, proven leadership in managing global QA teams, and hands-on experience integrating AI into testing and quality engineering workflows. This role also requires domain expertise in Property & Casualty insurance along with a deep understanding of the Software Testing Life Cycle (STLC), Leadership acumen and technical proficiency to ensure delivery excellence, compliance, and continuous quality improvements across a geographically distributed team. The base salary range for this position in Jersey City, NJ, is $126,000 - $171,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We're proud to offer a range of competitive benefits, a summary of which can be viewed here. At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family. American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us

across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.