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General Dynamics Information Technology

SCITLS Mobility Support Technician

General Dynamics Information Technology, Bellevue, Nebraska, United States, 68123

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Mobility Support Technician

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments. Configures, installs, manages, and provides technical support for enterprise mobility devices. Initiates the mobile device request to DISA storefront and is responsible for tracking and issuing mobile device to the end-user. Installs and maintains required applications and services including VPN, Outlook, and CellCrypt. Validates mobile device functionality and performs end-user training as necessary. Tracks, responds, and resolves mobile device incidents and problems. Coordinates mobile device replacements as needed and is responsible for retiring devices in accordance with SI 708-03 and relevant DoD, SIA, and DLA regulations. WHAT YOU'LL NEED TO SUCCEED: AA/AS, 3+ years of experience Security Clearance Level: Top Secret with SCI eligibility Required Certifications: ITIL 4 Foundation; CND or GICSP Location: Offutt AFB, NE GDIT IS YOUR PLACE: Full-flex work week to own your priorities at work and at home 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays The likely salary range for this position is $54,704 - $69,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA NE Offutt AFB Additional Work Locations: None