Government Jobs
Court Supervisor II
The Court Supervisor II position is open to current employees of the San Francisco Superior Court who are under a permanent appointment with the Court, or previously held a permanent appointment and accepted a temporary appointment without a break in service. Individuals who are not current employees of the Court, or current temporary Court employees who did not previously hold a permanent appointment with the Court without a break in service may not apply. The Superior Court of California, County of San Francisco, invites applications from qualified individuals interested in a supervisory position. There are openings in the Civil, Criminal Courtroom Clerks, and Unified Family Court divisions. The Court Supervisor II will supervise, coordinate, review, and evaluate the work of an assigned unit of employees performing a variety of complex court support work; develop work methods and procedures; recommend procedural changes; provide excellent customer service; and perform other job-related duties as required. Most positions in these classifications are assigned Monday through Friday, normal working hours. Once appointed, the incumbent can be re-assigned or transferred to any position in the Court classified as Court Supervisor II if the needs of the Court necessitate such a change. This selection process is being conducted in accordance with San Francisco Superior Court Personnel Rule 4. An eligibility list will not be established. Final filing date: 12:00 PM, July 21, 2025. Compensation: $4,058.14 to $4,932.80 biweekly ($105,512 to $128,253 annually). The Court offers a generous flexible benefits program which includes a variety of health, dental, life insurance plans, and other benefit options; a contributory retirement plan; paid vacation, sick leave, floating holidays and holiday pay; and a deferred compensation savings program. Examples of Duties
Position overview: Independently completes assigned tasks, demonstrating thorough knowledge of procedures and sound judgment. Plans, organizes, coordinates, supervises, and evaluates the work of a court support unit. Maintains a positive and productive work environment. Identifies and removes barriers affecting staff morale. Plans and implements staff training. Conducts regular performance evaluations for assigned staff. Assigns and adjusts daily workloads and schedules to ensure adequate coverage and timely completion of tasks, including managing absences, vacation requests, and emergent staffing needs. Monitors and approves employee timekeeping records; enforces attendance policies; ensures staff adhere to work schedules. Identifies performance issues and meets with individual employees to directly discuss the performance issues. When necessary, initiates disciplinary action (e.g., prepares disciplinary reports and corrective action memos). Assists with the selection of new employees. Responds to employee grievances and complaints. Updates and maintains office procedural and training manuals. Assists with the development and implementation of organizational goals, objectives, new work procedures, and policies for the Court. Monitors the effectiveness and results of unit operations. Assists with the preparation of a wide variety of reports, plans, and proposals. Provides excellent customer service to court customers. Provides clear and concise explanations of complex procedures. Effectively addresses customer issues and complaints. Performs other job-related duties as required. Typical working conditions: Work is performed in an office and courtroom environment; continuous contact with judicial officers, litigants, attorneys, executive managers, other staff and the general public. Physical requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. Qualifications
Required qualifications: Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Five or more years of increasingly responsible experience performing a variety of administrative and/or clerical functions in a legal or court environment. Preferably, one of those five years should include scheduling, organizing, and directing the work of other employees, and/or be in a recognized leadership role. Desirable qualifications: Prior supervisory experience is strongly preferred. Knowledge of: Principles of supervision, training, and employee evaluation. Team concepts within a continuous improvement environment. Customer service and public relations techniques. Program planning, implementation, and evaluation. Legal terminology and legal procedures and documents used in the California court system. Ability to: Supervise, direct, motivate, and evaluate the work of assigned staff. Establish and maintain cooperative working relationships. Multi-task in challenging situations in a stressful environment. Handle adverse, critical, and challenging situations in a stressful environment. Analyze and process information relevant to a problem and when determining alternatives, and make recommendations using sound judgment and decision-making skills. Use initiative and independent judgment. Plan, organize, administer, and coordinate the support functions and work standards for an assigned court support unit. Perform a wide variety of complex and specialized administrative and support work. Effectively communicate both verbally and in writing. Clearly interpret, explain, and apply a variety of procedures, codes, statutes, policies, rules, instructions, and regulations related to court/jury office functions and courtroom proceedings. Effectively use the Court's computer systems and software. How to Apply
Selection is only open to current employees of the San Francisco Superior Court who (1) are under a permanent appointment with the Court, or (2) previously held a permanent appointment and accepted a temporary appointment without a break in service. Individuals who are not current employees of the Court, or current temporary Court employees who did not previously hold a permanent appointment with the Court without a break in service may not apply. Interested individuals must apply online and include a valid email address where the applicant can receive future correspondence regarding the position. Applicants must submit ALL the following items: Superior Court of California, County of San Francisco, online employment application (fully completed). Resume. One-page cover letter explaining why the applicant is interested in and qualified to perform the duties of the position (should briefly describe the experience and education applicable to the position). The online application, resume, and cover letter are very important to the selection process. It is recommended that applicants review the information in this announcement and on the application very carefully. Once the application has been submitted, it cannot be corrected, changed or resubmitted. All applications must be submitted by the final filing date and time indicated in this announcement. Applicants will be required to respond to the 5 items listed below when completing the online application: 1. Rank the following leadership areas/definitions listed below from one (1-most important) to ten (10-least important) based on what you believe are the skills that are most critical to be an effective court leader. Explain why you chose your #1 as your most important. 2. You are a newly promoted supervisor. What are the first five actions you take within the first 30 days to build an effective team, and why? 3. Describe a specific instance where you faced an ethical dilemma at work. How did you handle the situation and why did you handle it the way you did? 4. It is Christmas week. You are on a project that your immediate supervisor expects you to have completed by the close of business today. A judge approaches you and requests that an urgent matter be resolved. You have 10 minutes, there are no managers available, the decision is yours
what do you do and why? 5. If you were promoted to Court Supervisor II, how would you go about monitoring the quality and quantity of work product produced by employees in your unit onsite and remote? Additionally, if an employee's work were below standard, how would you work to bring about improvement in that employee's work performance? Selection process: Initial Screening: Complete application packages received by the final filing date
The Court Supervisor II position is open to current employees of the San Francisco Superior Court who are under a permanent appointment with the Court, or previously held a permanent appointment and accepted a temporary appointment without a break in service. Individuals who are not current employees of the Court, or current temporary Court employees who did not previously hold a permanent appointment with the Court without a break in service may not apply. The Superior Court of California, County of San Francisco, invites applications from qualified individuals interested in a supervisory position. There are openings in the Civil, Criminal Courtroom Clerks, and Unified Family Court divisions. The Court Supervisor II will supervise, coordinate, review, and evaluate the work of an assigned unit of employees performing a variety of complex court support work; develop work methods and procedures; recommend procedural changes; provide excellent customer service; and perform other job-related duties as required. Most positions in these classifications are assigned Monday through Friday, normal working hours. Once appointed, the incumbent can be re-assigned or transferred to any position in the Court classified as Court Supervisor II if the needs of the Court necessitate such a change. This selection process is being conducted in accordance with San Francisco Superior Court Personnel Rule 4. An eligibility list will not be established. Final filing date: 12:00 PM, July 21, 2025. Compensation: $4,058.14 to $4,932.80 biweekly ($105,512 to $128,253 annually). The Court offers a generous flexible benefits program which includes a variety of health, dental, life insurance plans, and other benefit options; a contributory retirement plan; paid vacation, sick leave, floating holidays and holiday pay; and a deferred compensation savings program. Examples of Duties
Position overview: Independently completes assigned tasks, demonstrating thorough knowledge of procedures and sound judgment. Plans, organizes, coordinates, supervises, and evaluates the work of a court support unit. Maintains a positive and productive work environment. Identifies and removes barriers affecting staff morale. Plans and implements staff training. Conducts regular performance evaluations for assigned staff. Assigns and adjusts daily workloads and schedules to ensure adequate coverage and timely completion of tasks, including managing absences, vacation requests, and emergent staffing needs. Monitors and approves employee timekeeping records; enforces attendance policies; ensures staff adhere to work schedules. Identifies performance issues and meets with individual employees to directly discuss the performance issues. When necessary, initiates disciplinary action (e.g., prepares disciplinary reports and corrective action memos). Assists with the selection of new employees. Responds to employee grievances and complaints. Updates and maintains office procedural and training manuals. Assists with the development and implementation of organizational goals, objectives, new work procedures, and policies for the Court. Monitors the effectiveness and results of unit operations. Assists with the preparation of a wide variety of reports, plans, and proposals. Provides excellent customer service to court customers. Provides clear and concise explanations of complex procedures. Effectively addresses customer issues and complaints. Performs other job-related duties as required. Typical working conditions: Work is performed in an office and courtroom environment; continuous contact with judicial officers, litigants, attorneys, executive managers, other staff and the general public. Physical requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. Qualifications
Required qualifications: Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Five or more years of increasingly responsible experience performing a variety of administrative and/or clerical functions in a legal or court environment. Preferably, one of those five years should include scheduling, organizing, and directing the work of other employees, and/or be in a recognized leadership role. Desirable qualifications: Prior supervisory experience is strongly preferred. Knowledge of: Principles of supervision, training, and employee evaluation. Team concepts within a continuous improvement environment. Customer service and public relations techniques. Program planning, implementation, and evaluation. Legal terminology and legal procedures and documents used in the California court system. Ability to: Supervise, direct, motivate, and evaluate the work of assigned staff. Establish and maintain cooperative working relationships. Multi-task in challenging situations in a stressful environment. Handle adverse, critical, and challenging situations in a stressful environment. Analyze and process information relevant to a problem and when determining alternatives, and make recommendations using sound judgment and decision-making skills. Use initiative and independent judgment. Plan, organize, administer, and coordinate the support functions and work standards for an assigned court support unit. Perform a wide variety of complex and specialized administrative and support work. Effectively communicate both verbally and in writing. Clearly interpret, explain, and apply a variety of procedures, codes, statutes, policies, rules, instructions, and regulations related to court/jury office functions and courtroom proceedings. Effectively use the Court's computer systems and software. How to Apply
Selection is only open to current employees of the San Francisco Superior Court who (1) are under a permanent appointment with the Court, or (2) previously held a permanent appointment and accepted a temporary appointment without a break in service. Individuals who are not current employees of the Court, or current temporary Court employees who did not previously hold a permanent appointment with the Court without a break in service may not apply. Interested individuals must apply online and include a valid email address where the applicant can receive future correspondence regarding the position. Applicants must submit ALL the following items: Superior Court of California, County of San Francisco, online employment application (fully completed). Resume. One-page cover letter explaining why the applicant is interested in and qualified to perform the duties of the position (should briefly describe the experience and education applicable to the position). The online application, resume, and cover letter are very important to the selection process. It is recommended that applicants review the information in this announcement and on the application very carefully. Once the application has been submitted, it cannot be corrected, changed or resubmitted. All applications must be submitted by the final filing date and time indicated in this announcement. Applicants will be required to respond to the 5 items listed below when completing the online application: 1. Rank the following leadership areas/definitions listed below from one (1-most important) to ten (10-least important) based on what you believe are the skills that are most critical to be an effective court leader. Explain why you chose your #1 as your most important. 2. You are a newly promoted supervisor. What are the first five actions you take within the first 30 days to build an effective team, and why? 3. Describe a specific instance where you faced an ethical dilemma at work. How did you handle the situation and why did you handle it the way you did? 4. It is Christmas week. You are on a project that your immediate supervisor expects you to have completed by the close of business today. A judge approaches you and requests that an urgent matter be resolved. You have 10 minutes, there are no managers available, the decision is yours
what do you do and why? 5. If you were promoted to Court Supervisor II, how would you go about monitoring the quality and quantity of work product produced by employees in your unit onsite and remote? Additionally, if an employee's work were below standard, how would you work to bring about improvement in that employee's work performance? Selection process: Initial Screening: Complete application packages received by the final filing date