Q2
As Passionate About Our People As We Are About Our Mission
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technologyand we do that by empowering our people to help create success for our customers. Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The Q2 Sales & Success Center of Excellence is seeking a Sales Support Analyst who will provide technical and administrative assistance to Sales and Customer Success teams in support of revenue growth and retention. Reporting to the Manager, Sales Operations, the Sales Support Analyst will deliver on key customer and prospect initiatives through data analysis, sales systems enablement, and project management. If you love to solve complex business problems using tools and data, this is the role for you! A Typical Day: Plan and execute improvement projects aligned to complex, matrixed sales organization needs Manage systems used by the sales team including content management, prospect or sales portal, customer success management, conversational intelligence, lead generation and others Communicate with and enable sales teams on key feature functionality within our sales systems Drive full feature utilization and adoption across owned sales systems Manage strategic vendor relationships for the sales team including quarterly check in meetings, review of upcoming product roadmaps, project manage delivery of strategic roadmap items within Q2, etc. Interpret operations and sales data and provide dashboards and presentations to leadership Oversee Salesforce and other system data integrity Ensure consistency in workflows and processes Provide technical and administrative support to Sales Work closely with Sales organization to understand needs and opportunities Communicate and manage change with global matrixed Sales teams Design and implement process improvement projects for efficiency and scale Work cross-functionally with IT and other teams across the enterprise to facilitate open dialogue around business needs and expectations Bring Your Passion, Do What You Love. Here's What We're Looking For: Bachelor's degree 2+ years of experience managing Salesforce, Gong, Seismic and other sales and customer success management technologies and tools Knowledge of banking practices and software sales is preferred Experience managing projects and implementing change in a sales organization Experience building custom reports and dashboards in Salesforce as well as analyzing data and building charts in Excel Ability to simplify and summarize complex concepts Superior communication and interpersonal skills Ability to multi-task and prioritize initiatives Strong problem-solving skills Attention to detail, a commitment to quality, results-driven and customer focused Strong command of PowerPoint, Word, and Microsoft collaboration tools This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs
"You Earned it" We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcareoffering resources for physical, mental, and professional well-being. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technologyand we do that by empowering our people to help create success for our customers. Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The Q2 Sales & Success Center of Excellence is seeking a Sales Support Analyst who will provide technical and administrative assistance to Sales and Customer Success teams in support of revenue growth and retention. Reporting to the Manager, Sales Operations, the Sales Support Analyst will deliver on key customer and prospect initiatives through data analysis, sales systems enablement, and project management. If you love to solve complex business problems using tools and data, this is the role for you! A Typical Day: Plan and execute improvement projects aligned to complex, matrixed sales organization needs Manage systems used by the sales team including content management, prospect or sales portal, customer success management, conversational intelligence, lead generation and others Communicate with and enable sales teams on key feature functionality within our sales systems Drive full feature utilization and adoption across owned sales systems Manage strategic vendor relationships for the sales team including quarterly check in meetings, review of upcoming product roadmaps, project manage delivery of strategic roadmap items within Q2, etc. Interpret operations and sales data and provide dashboards and presentations to leadership Oversee Salesforce and other system data integrity Ensure consistency in workflows and processes Provide technical and administrative support to Sales Work closely with Sales organization to understand needs and opportunities Communicate and manage change with global matrixed Sales teams Design and implement process improvement projects for efficiency and scale Work cross-functionally with IT and other teams across the enterprise to facilitate open dialogue around business needs and expectations Bring Your Passion, Do What You Love. Here's What We're Looking For: Bachelor's degree 2+ years of experience managing Salesforce, Gong, Seismic and other sales and customer success management technologies and tools Knowledge of banking practices and software sales is preferred Experience managing projects and implementing change in a sales organization Experience building custom reports and dashboards in Salesforce as well as analyzing data and building charts in Excel Ability to simplify and summarize complex concepts Superior communication and interpersonal skills Ability to multi-task and prioritize initiatives Strong problem-solving skills Attention to detail, a commitment to quality, results-driven and customer focused Strong command of PowerPoint, Word, and Microsoft collaboration tools This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs
"You Earned it" We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcareoffering resources for physical, mental, and professional well-being. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements