Selectek
Helpdesk Support Technician
Selectek has an immediate need to bring on a Helpdesk Support Technician to join their clients' growing team. This role will focus on PC builds. The role will be taking devices from WIN10 to WIN11. Responsibilities: Provides technically correct responses to end users in a timely manner and records all user support activity in the IT helpdesk. Builds WIN11 computers in accordance with Build Guide and assists users in transferring files, certificates etc to newly issued computers. Installs unique software for project teams (after verifying proper licensing) Maintains computer acceptance letters from users and ensures accurate hardware/software inventories. Responsible for sanitizing computers returned by users and for timely update of computer information in active directory and IT inventory system. Ensures adherence to IT security policies and procedures escalating issues to senior staff when necessary. Requirements: Formal IT Education (degree certificate etc) Strong verbal and written communication skills Organized with attention to detail. Pay Rate: $22.00 - $25.00/hr Term: 1 year contract that may turn into Temp to Direct Hire If you are qualified and interested in this opportunity, please send an updated resume to klankswert@selectek.net OR contact Kyle Lankswert directly by calling 470-203-9801.
Selectek has an immediate need to bring on a Helpdesk Support Technician to join their clients' growing team. This role will focus on PC builds. The role will be taking devices from WIN10 to WIN11. Responsibilities: Provides technically correct responses to end users in a timely manner and records all user support activity in the IT helpdesk. Builds WIN11 computers in accordance with Build Guide and assists users in transferring files, certificates etc to newly issued computers. Installs unique software for project teams (after verifying proper licensing) Maintains computer acceptance letters from users and ensures accurate hardware/software inventories. Responsible for sanitizing computers returned by users and for timely update of computer information in active directory and IT inventory system. Ensures adherence to IT security policies and procedures escalating issues to senior staff when necessary. Requirements: Formal IT Education (degree certificate etc) Strong verbal and written communication skills Organized with attention to detail. Pay Rate: $22.00 - $25.00/hr Term: 1 year contract that may turn into Temp to Direct Hire If you are qualified and interested in this opportunity, please send an updated resume to klankswert@selectek.net OR contact Kyle Lankswert directly by calling 470-203-9801.