State Street
Client Implementation Manager
The State Street Alpha client implementation team is looking for a qualified leader with strong experience in project management, analysis, system flows, and business architecture to execute client implementations of the industry's first ever front-to-back client servicing platform. The successful candidate must be highly organized and be able to move seamlessly between multiple implementations and changing client requirements. The Alpha Implementation Manager will be responsible for managing and overseeing the due diligence, solution design, implementation/onboarding, and post-go-live efforts for several client implementations (likely simultaneous). The role will include implementing solutions not only for specific clients but also as part of the core Alpha platform that will be leveraged across all Alpha clients. The team you will be joining is a part of a global, cross-divisional group supporting State Street Alpha. State Street Alpha redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle, and back office. It harmonizes data, technology, and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex, and competitive industry is a challenge you are up for. What you will be responsible for: Managing the client solution design (operational processes as well as system functionality), conversion approach, implementation plan, go-live, and post-go-live activities for converting clients onto State Street's Front to Back servicing platform Working with external clients and portfolio managers to configure the Alpha platform for client-specific workflows Managing the definition of services, service level agreements, in/out scope discussions, and change control items with the client and internal stakeholders Collaborating with other teams to share approaches, develop best practices, and improve team capabilities to successfully migrate clients Coordinating with a Model Office environment and team for internal and external testing and POC purposes Becoming a product and platform SME on State Street's Front-to-back platform Organizing and conducting implementation project status meetings, including communicating status to internal and external stakeholders, including senior management Domestic and/or international travel may be required What we value: Experience integrating with other industry software providers to promote platform interoperability Prior experience leading large scale client conversions and onboarding efforts in the financial industry Strong problem solving and project management skills Ability to work on multiple projects concurrently and prioritize work accordingly Excellent analytical and interpersonal skills, verbal and written communication and presentation skills Expert in MS Office including MS Visio, MS Project, and PowerPoint Ability to work in a fast-paced, deadline orientated, globally structured team-based environment Education & Preferred Qualifications: Bachelor's degree or above. 10+ years of financial industry experience Experience with one or more of the following: Front Office Operations, Transaction Management, Recording Keeping, Corporate Actions, OTC Derivatives, Performance & Analytics, Reconciliation, Reporting, Cash Management, and Collateral Management About State Street: What we do. State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences, and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity, and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs, and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Salary Range: $80,000 - $132,500 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Job Application Disclosure: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The State Street Alpha client implementation team is looking for a qualified leader with strong experience in project management, analysis, system flows, and business architecture to execute client implementations of the industry's first ever front-to-back client servicing platform. The successful candidate must be highly organized and be able to move seamlessly between multiple implementations and changing client requirements. The Alpha Implementation Manager will be responsible for managing and overseeing the due diligence, solution design, implementation/onboarding, and post-go-live efforts for several client implementations (likely simultaneous). The role will include implementing solutions not only for specific clients but also as part of the core Alpha platform that will be leveraged across all Alpha clients. The team you will be joining is a part of a global, cross-divisional group supporting State Street Alpha. State Street Alpha redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle, and back office. It harmonizes data, technology, and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex, and competitive industry is a challenge you are up for. What you will be responsible for: Managing the client solution design (operational processes as well as system functionality), conversion approach, implementation plan, go-live, and post-go-live activities for converting clients onto State Street's Front to Back servicing platform Working with external clients and portfolio managers to configure the Alpha platform for client-specific workflows Managing the definition of services, service level agreements, in/out scope discussions, and change control items with the client and internal stakeholders Collaborating with other teams to share approaches, develop best practices, and improve team capabilities to successfully migrate clients Coordinating with a Model Office environment and team for internal and external testing and POC purposes Becoming a product and platform SME on State Street's Front-to-back platform Organizing and conducting implementation project status meetings, including communicating status to internal and external stakeholders, including senior management Domestic and/or international travel may be required What we value: Experience integrating with other industry software providers to promote platform interoperability Prior experience leading large scale client conversions and onboarding efforts in the financial industry Strong problem solving and project management skills Ability to work on multiple projects concurrently and prioritize work accordingly Excellent analytical and interpersonal skills, verbal and written communication and presentation skills Expert in MS Office including MS Visio, MS Project, and PowerPoint Ability to work in a fast-paced, deadline orientated, globally structured team-based environment Education & Preferred Qualifications: Bachelor's degree or above. 10+ years of financial industry experience Experience with one or more of the following: Front Office Operations, Transaction Management, Recording Keeping, Corporate Actions, OTC Derivatives, Performance & Analytics, Reconciliation, Reporting, Cash Management, and Collateral Management About State Street: What we do. State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences, and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity, and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs, and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Salary Range: $80,000 - $132,500 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Job Application Disclosure: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.