USA Jobs
Lead Associate Retail Sales
A walk through the Harley-Davidson Museum is a walk through the history of America. With an unrivaled collection of Harley-Davidson motorcycles and memorabilia, a 20-acre, park-like campus, and a calendar full of activities, the H-D Museum is one of Milwaukee, WIs top tourist destinations for visitors from around the globe. Join the H-D Museum as a Lead Associate Retail Sales and help create an experience that will stay with visitors for a lifetime. Job Summary: The Lead Retail Sales Associate supports the Assistant Retail Lead and Lead Retail Store in overseeing the daily retail operations at the H-D Museum Campus, including the H-D Shop and the Factory Outlet Store. This role plays a key part in ensuring operational efficiency, supporting team development, and maintaining a high standard of customer experience. The Lead Retail Sales Associate assists in sales performance, inventory management, and team supervision while upholding Harley-Davidsons brand values and museum initiatives. Key Responsibilities: Leadership & Team Support: Assist in leading and mentoring retail associates, fostering an engaging and performance-driven work environment. Support new hire onboarding, training, and ongoing development to build a knowledgeable and motivated team. Provide day-to-day guidance and supervision to staff, ensuring adherence to operational standards. Serve as the point of contact in the absence of the Assistant Retail Lead and Lead Retail Store Guest Experience & Sales Performance: Ensure outstanding guest service by leading by example and coaching associates on service excellence. Support sales initiatives to help achieve or exceed key performance indicators (KPIs) and revenue targets. Assist in analyzing sales trends and customer feedback to identify opportunities for growth. Help execute in-store events, promotions, and product launches to enhance customer engagement. Store Operations & Inventory Management: Assist in managing daily store operations, ensuring compliance with operational policies and procedures. Oversee inventory processes, including receiving, stocking, and conducting cycle counts to minimize shrinkage. Ensure store presentation aligns with Harley-Davidsons merchandising and branding standards. Support cash handling procedures and ensure store security measures are upheld. Community & Brand Engagement: Act as a brand ambassador, reinforcing Harley-Davidsons heritage. Harley-Davidson is committed to recruiting and hiring qualified individuals in all job titles without regard to race, color, sex, age, national origin, religion, disability, genetic information, sexual orientation, gender identity, veteran status, or other classes protected by applicable law. Equal Opportunity Employer.
A walk through the Harley-Davidson Museum is a walk through the history of America. With an unrivaled collection of Harley-Davidson motorcycles and memorabilia, a 20-acre, park-like campus, and a calendar full of activities, the H-D Museum is one of Milwaukee, WIs top tourist destinations for visitors from around the globe. Join the H-D Museum as a Lead Associate Retail Sales and help create an experience that will stay with visitors for a lifetime. Job Summary: The Lead Retail Sales Associate supports the Assistant Retail Lead and Lead Retail Store in overseeing the daily retail operations at the H-D Museum Campus, including the H-D Shop and the Factory Outlet Store. This role plays a key part in ensuring operational efficiency, supporting team development, and maintaining a high standard of customer experience. The Lead Retail Sales Associate assists in sales performance, inventory management, and team supervision while upholding Harley-Davidsons brand values and museum initiatives. Key Responsibilities: Leadership & Team Support: Assist in leading and mentoring retail associates, fostering an engaging and performance-driven work environment. Support new hire onboarding, training, and ongoing development to build a knowledgeable and motivated team. Provide day-to-day guidance and supervision to staff, ensuring adherence to operational standards. Serve as the point of contact in the absence of the Assistant Retail Lead and Lead Retail Store Guest Experience & Sales Performance: Ensure outstanding guest service by leading by example and coaching associates on service excellence. Support sales initiatives to help achieve or exceed key performance indicators (KPIs) and revenue targets. Assist in analyzing sales trends and customer feedback to identify opportunities for growth. Help execute in-store events, promotions, and product launches to enhance customer engagement. Store Operations & Inventory Management: Assist in managing daily store operations, ensuring compliance with operational policies and procedures. Oversee inventory processes, including receiving, stocking, and conducting cycle counts to minimize shrinkage. Ensure store presentation aligns with Harley-Davidsons merchandising and branding standards. Support cash handling procedures and ensure store security measures are upheld. Community & Brand Engagement: Act as a brand ambassador, reinforcing Harley-Davidsons heritage. Harley-Davidson is committed to recruiting and hiring qualified individuals in all job titles without regard to race, color, sex, age, national origin, religion, disability, genetic information, sexual orientation, gender identity, veteran status, or other classes protected by applicable law. Equal Opportunity Employer.