Omakase Restaurant Group
Director of Catering & Events
Omakase Restaurant Group, San Francisco, California, United States, 94102
Director Of Catering & Events
Company Overview
The Omakase Restaurant Group is the brainchild of co-founder and CEO Kash Feng, a Xi'an born entrepreneur with an inclination for hospitality. Multi-concept in nature, the Omakase Restaurant Group serves the Bay Area and prides itself on offering the highest caliber Asian and American cuisine that remains quintessentially Californian. Job Summary
We are seeking a highly creative and sales-driven Director of Catering & Events to lead our Catering team. The ideal candidate would be enthusiastic about actively procuring new clients while fostering established client relationships. In addition, they would assist clients in bringing their culinary vision to life, planning and overseeing the physical and service requirements of various catered events and functions. To make this happen, the Director of Catering & Events would be resourceful and a teamwork champion as they would need to coordinate with chefs, managers, and the Catering team to ensure the delivery of quality service to our valued clients from start to finish. Primary Duties and Responsibilities Create catering and event Standard Operating Procedures (SOPs). Create new department training manuals and develop team. Prospect possible new clients and maintain client relations Develop sales strategy to capture large offsite events including weddings and corporate events. Collaborate with restaurants and commissary to develop To-Go box program. Adhere to company standards and service levels to increase sales and minimize costs in areas of food, beverage, supply, utility, and budgeted labor costs. Review all catering BEOs and ensure all details are fully executed including delivery, event set up, service and breakdown. Respond to catering inquiries for ORG in a timely and professional manner. Assist in the packing, delivery, and set-up of catering orders per client's specifications and ensure client satisfaction. Check storage area daily to maintain organization and perform monthly inventory on all catering equipment to ensure equipment is in good and safe working order. Direct contact with third-party caterers (i.e. EZCater, CaterZen, Forkable, and SF2BAY) for ORG. Direct contact with venue accounts (i.e. Rosewood Hotel, Four Seasons, Moscone Center, Chase Center) Coordinate Forkable orders and assist restaurants with packing and delivery. Respond to client feedback and take appropriate actions to turn dissatisfied guests into return guests. Coordinate with each location's and ORG management teams for all catering orders and needs. Ensure payment is received and invoicing is accurate for all orders and closed in a timely manner. Ensure all orders are entered into the POS correctly and tracked into the right department. Enforce sanitary and safety practices for food handling and transport. Coordinate with restaurants for delivery support with ORG vehicles. Maintaining event's calendar and coordinator's schedules. Submit department payroll bi-weekly. The duties of this position may change from time to time. Omakase Restaurant Group reserves the right to add or delete duties and responsibilities at the discretion of Omakase Restaurant Group or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all inclusive. Minimum Requirements: Two years of leadership experience in hospitality/food industry preferably in a Front of House role Ability to lead the Catering team and foster a positive work culture Sound business decision making Ability to lift up to 50 lbs Must be able to deliver courteous and friendly service to all guests and employees Excellent time management and organizational skills Effective verbal and written communication skills Ability to drive various commercial vehicles Prerequisites for Employment: Manager Level Food Handler Certification Responsible Beverage Service Certification Valid California driver's license Physical Requirements:
The physical demands described here are representative of those that must be met by the Director of Catering & Events to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Director of Catering & Events is regularly required to stand, walk, sit, talk or hear. Frequently it is required to use hands and arms to reach, handle, or feel objects, tools, or controls. The Director of Catering & Events is occasionally required to stoop, kneel, crouch, or crawl. The Director of Catering & Events must be able to lift and/or move up to 50 pounds, be able to work in a standing position for long periods of time. Omakase Restaurant Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability, gender, gender identity or expression, genetics, or any other federal/state protected category. Omakase Restaurant Group will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
Company Overview
The Omakase Restaurant Group is the brainchild of co-founder and CEO Kash Feng, a Xi'an born entrepreneur with an inclination for hospitality. Multi-concept in nature, the Omakase Restaurant Group serves the Bay Area and prides itself on offering the highest caliber Asian and American cuisine that remains quintessentially Californian. Job Summary
We are seeking a highly creative and sales-driven Director of Catering & Events to lead our Catering team. The ideal candidate would be enthusiastic about actively procuring new clients while fostering established client relationships. In addition, they would assist clients in bringing their culinary vision to life, planning and overseeing the physical and service requirements of various catered events and functions. To make this happen, the Director of Catering & Events would be resourceful and a teamwork champion as they would need to coordinate with chefs, managers, and the Catering team to ensure the delivery of quality service to our valued clients from start to finish. Primary Duties and Responsibilities Create catering and event Standard Operating Procedures (SOPs). Create new department training manuals and develop team. Prospect possible new clients and maintain client relations Develop sales strategy to capture large offsite events including weddings and corporate events. Collaborate with restaurants and commissary to develop To-Go box program. Adhere to company standards and service levels to increase sales and minimize costs in areas of food, beverage, supply, utility, and budgeted labor costs. Review all catering BEOs and ensure all details are fully executed including delivery, event set up, service and breakdown. Respond to catering inquiries for ORG in a timely and professional manner. Assist in the packing, delivery, and set-up of catering orders per client's specifications and ensure client satisfaction. Check storage area daily to maintain organization and perform monthly inventory on all catering equipment to ensure equipment is in good and safe working order. Direct contact with third-party caterers (i.e. EZCater, CaterZen, Forkable, and SF2BAY) for ORG. Direct contact with venue accounts (i.e. Rosewood Hotel, Four Seasons, Moscone Center, Chase Center) Coordinate Forkable orders and assist restaurants with packing and delivery. Respond to client feedback and take appropriate actions to turn dissatisfied guests into return guests. Coordinate with each location's and ORG management teams for all catering orders and needs. Ensure payment is received and invoicing is accurate for all orders and closed in a timely manner. Ensure all orders are entered into the POS correctly and tracked into the right department. Enforce sanitary and safety practices for food handling and transport. Coordinate with restaurants for delivery support with ORG vehicles. Maintaining event's calendar and coordinator's schedules. Submit department payroll bi-weekly. The duties of this position may change from time to time. Omakase Restaurant Group reserves the right to add or delete duties and responsibilities at the discretion of Omakase Restaurant Group or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all inclusive. Minimum Requirements: Two years of leadership experience in hospitality/food industry preferably in a Front of House role Ability to lead the Catering team and foster a positive work culture Sound business decision making Ability to lift up to 50 lbs Must be able to deliver courteous and friendly service to all guests and employees Excellent time management and organizational skills Effective verbal and written communication skills Ability to drive various commercial vehicles Prerequisites for Employment: Manager Level Food Handler Certification Responsible Beverage Service Certification Valid California driver's license Physical Requirements:
The physical demands described here are representative of those that must be met by the Director of Catering & Events to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Director of Catering & Events is regularly required to stand, walk, sit, talk or hear. Frequently it is required to use hands and arms to reach, handle, or feel objects, tools, or controls. The Director of Catering & Events is occasionally required to stoop, kneel, crouch, or crawl. The Director of Catering & Events must be able to lift and/or move up to 50 pounds, be able to work in a standing position for long periods of time. Omakase Restaurant Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability, gender, gender identity or expression, genetics, or any other federal/state protected category. Omakase Restaurant Group will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.