Miriam's Kitchen
Job Type
Full-time
Description
ABOUT MIRIAM'S KITCHEN
Miriam's Kitchen works to end chronic homelessness in Washington, DC. We advocate for permanent supportive housing as a long-term solution, while meeting short-term needs by providing healthy meals and high-quality social services to individuals who are chronically homeless.
ABOUT THE POSITION
The Bridge Housing program is a new non-congregate bridge housing program expected to open in 2025. Bridge Housing's primary goal is to help residents exit to permanent housing within 3-6 months. Bridge Housing will serve up to 190 residents at full capacity. Bridge Housing is open 24/7, and residents primarily stay in semi-private, dormitory-style rooms. Bridge Housing will serve adults of all genders. Target populations will include individuals who are currently matched to a permanent housing resource and individuals who can't be served well by existing low-barrier shelters. Residents need to be referred through city systems.
The Shift Supervisor is a member of the management team of E Street. The Shift Supervisor supports the management team with day-to-day operations and ensures staff are performing their duties and responsibilities. The Shift Supervisor should work collaboratively with the overall management team to effectively run a fast-paced, safe environment. Additionally, the Shift Supervisor is expected to provide guidance and support on their assigned shift to both team members and residents, while not directly overseeing any position.
This is an in-person position.
The shift requirements are Sunday - Thursday 7am - 3pm or Tuesday - Saturday 3pm - 11pm.
DUTIES AND RESPONSIBILITIES: Effectively collaborate with the Operations & Case Management teams in leading E Street operations, client activities and overall shelter programs to meet agency mission. Guide and support Resident Assistant's throughout the shift. Collaborate with the Assistant Manager in coaching and professional development of employees, while not directly supervising any positions. Meet with residents to resolve disputes and de-escalate situations as necessary. Attend all required trainings per contract requirements. Participate in scheduled leadership meetings. Comfortable operating computers, inputting information into a database, and documenting case notes. Able to lift and/or carry up to 20 lbs. Perform other duties as required. Proficiency in Spanish is preferred.
Requirements
Knowledge, Skills, and Abilities Experience working shelter or other residential programs preferred Experience working with vulnerable populations and the related issues of mental illness, substance use, and trauma strongly preferred At least one year experience in conflict management and de-escalation with vulnerable populations Knowledge of issues facing vulnerable populations such as people experiencing homelessness Knowledge of the District's Housing Continuum Knowledge of the District's Housing First Model Knowledge of HSRA regulations and DHS policies and procedures Basic computer skills in MS Office Software, web browsing and navigation of MS Windows platform Familiarity with DC's Homeless Management Information System (HMIS) Values commensurate with a community committed to providing inclusive services without regard to race, religion, physical or mental ability, sexual orientation, or gender identity.
ADDITIONAL INFORMATION:
In-person work schedule. After-hours project work and representing Miriam's Kitchen at community events is sometimes required. This position occasionally requires local travel between Miriam's Kitchen and partner sites.
All Miriam's Kitchen employees are required to complete or provide proof of former completion of contract mandatory trainings and pursue re-certification (CPR, First Aid, CPI are examples) before the expiration date of their completion.
Experience A minimum of 2 years' experience working in services for homelessness, mental health, substance abuse, HIV/AIDS, and/or case management for vulnerable populations. A minimum of an Associate's degree or two years of college. In lieu of the education requirement, the case manager may have a minimum two years of experience with homeless services programs or provision of social services. Both Associate's degree/college and work experience will be waived if an individual has received a Peer Case Management Certification through DHS's Peer Case Management Institute. A minimum of one years' supervisory experience is preferred. At least one year experience in conflict management and de-escalation with vulnerable populations is required. Specialized experience, certification, or training in relevant fields will be strongly preferred (eg mental health, substance use, SOAR, etc).
PHYSICAL/MENTAL DEMANDS:
Physical Demands
- Regularly required to sit; Regularly required to stand and walk in program areas during program service times to engage guests; frequently required to talk or hear; occasionally required to reach with hands and arms, walk, stoop, kneel, or crouch; must be able to lift objects up to twenty-five (25) pounds.
Mental Demands
- Ability to communicate (written and spoken) effectively in English is required.
Travel Demands
- This position occasionally requires local travel between Miriam's Kitchen and partner sites. Where the need arises for business travel, appropriate compensation will be provided.
Benefits
Miriam's Kitchen is proud to offer comprehensive benefits that support the continued health and wellbeing of our team including: 100% employer-paid medical, dental, and vision insurance; generous medical coverage for dependents; 100% employer-paid short term disability, long term disability, and life insurance; employer retirement contributions; generous annual paid leave, and annual professional development funds for all full and part-time team members.
EOE STATEMENT
Miriam's Kitchen values diversity in thought and experience and is committed to assembling a diverse workplace. People of color, people with lived experience in the issues MK works on, veterans, and LGBTQIA persons are strongly encouraged to apply.
Salary Description
$55,000 - $60,000 (Non-Exempt)
Full-time
Description
ABOUT MIRIAM'S KITCHEN
Miriam's Kitchen works to end chronic homelessness in Washington, DC. We advocate for permanent supportive housing as a long-term solution, while meeting short-term needs by providing healthy meals and high-quality social services to individuals who are chronically homeless.
ABOUT THE POSITION
The Bridge Housing program is a new non-congregate bridge housing program expected to open in 2025. Bridge Housing's primary goal is to help residents exit to permanent housing within 3-6 months. Bridge Housing will serve up to 190 residents at full capacity. Bridge Housing is open 24/7, and residents primarily stay in semi-private, dormitory-style rooms. Bridge Housing will serve adults of all genders. Target populations will include individuals who are currently matched to a permanent housing resource and individuals who can't be served well by existing low-barrier shelters. Residents need to be referred through city systems.
The Shift Supervisor is a member of the management team of E Street. The Shift Supervisor supports the management team with day-to-day operations and ensures staff are performing their duties and responsibilities. The Shift Supervisor should work collaboratively with the overall management team to effectively run a fast-paced, safe environment. Additionally, the Shift Supervisor is expected to provide guidance and support on their assigned shift to both team members and residents, while not directly overseeing any position.
This is an in-person position.
The shift requirements are Sunday - Thursday 7am - 3pm or Tuesday - Saturday 3pm - 11pm.
DUTIES AND RESPONSIBILITIES: Effectively collaborate with the Operations & Case Management teams in leading E Street operations, client activities and overall shelter programs to meet agency mission. Guide and support Resident Assistant's throughout the shift. Collaborate with the Assistant Manager in coaching and professional development of employees, while not directly supervising any positions. Meet with residents to resolve disputes and de-escalate situations as necessary. Attend all required trainings per contract requirements. Participate in scheduled leadership meetings. Comfortable operating computers, inputting information into a database, and documenting case notes. Able to lift and/or carry up to 20 lbs. Perform other duties as required. Proficiency in Spanish is preferred.
Requirements
Knowledge, Skills, and Abilities Experience working shelter or other residential programs preferred Experience working with vulnerable populations and the related issues of mental illness, substance use, and trauma strongly preferred At least one year experience in conflict management and de-escalation with vulnerable populations Knowledge of issues facing vulnerable populations such as people experiencing homelessness Knowledge of the District's Housing Continuum Knowledge of the District's Housing First Model Knowledge of HSRA regulations and DHS policies and procedures Basic computer skills in MS Office Software, web browsing and navigation of MS Windows platform Familiarity with DC's Homeless Management Information System (HMIS) Values commensurate with a community committed to providing inclusive services without regard to race, religion, physical or mental ability, sexual orientation, or gender identity.
ADDITIONAL INFORMATION:
In-person work schedule. After-hours project work and representing Miriam's Kitchen at community events is sometimes required. This position occasionally requires local travel between Miriam's Kitchen and partner sites.
All Miriam's Kitchen employees are required to complete or provide proof of former completion of contract mandatory trainings and pursue re-certification (CPR, First Aid, CPI are examples) before the expiration date of their completion.
Experience A minimum of 2 years' experience working in services for homelessness, mental health, substance abuse, HIV/AIDS, and/or case management for vulnerable populations. A minimum of an Associate's degree or two years of college. In lieu of the education requirement, the case manager may have a minimum two years of experience with homeless services programs or provision of social services. Both Associate's degree/college and work experience will be waived if an individual has received a Peer Case Management Certification through DHS's Peer Case Management Institute. A minimum of one years' supervisory experience is preferred. At least one year experience in conflict management and de-escalation with vulnerable populations is required. Specialized experience, certification, or training in relevant fields will be strongly preferred (eg mental health, substance use, SOAR, etc).
PHYSICAL/MENTAL DEMANDS:
Physical Demands
- Regularly required to sit; Regularly required to stand and walk in program areas during program service times to engage guests; frequently required to talk or hear; occasionally required to reach with hands and arms, walk, stoop, kneel, or crouch; must be able to lift objects up to twenty-five (25) pounds.
Mental Demands
- Ability to communicate (written and spoken) effectively in English is required.
Travel Demands
- This position occasionally requires local travel between Miriam's Kitchen and partner sites. Where the need arises for business travel, appropriate compensation will be provided.
Benefits
Miriam's Kitchen is proud to offer comprehensive benefits that support the continued health and wellbeing of our team including: 100% employer-paid medical, dental, and vision insurance; generous medical coverage for dependents; 100% employer-paid short term disability, long term disability, and life insurance; employer retirement contributions; generous annual paid leave, and annual professional development funds for all full and part-time team members.
EOE STATEMENT
Miriam's Kitchen values diversity in thought and experience and is committed to assembling a diverse workplace. People of color, people with lived experience in the issues MK works on, veterans, and LGBTQIA persons are strongly encouraged to apply.
Salary Description
$55,000 - $60,000 (Non-Exempt)