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Sr. Product Manager, North America MFN

Amazon, Seattle

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Description
MFN is launching 3+ managed shipping solutions in 2H 2025 and 2026 (Seller Flex, Ship+, Easy Ship), and we are seeking an exceptional strategic leader to make these launches successful in the US. This role combines strategic thinking with operational execution, serving as the voice of the Seller and customer to affect change across the tech stack and operational processes. A successful candidate is a generalist that is comfortable Diving Deep into Seller Adoption data, writing business requirements and user stories to feed feature requests and roadmap prioritization, and program manage multiple stakeholders in weekly metrics reviews.

Description
MFN is launching 3+ managed shipping solutions in 2H 2025 and 2026 (Seller Flex, Ship+, Easy Ship), and we are seeking an exceptional strategic leader to make these launches successful in the US. This role combines strategic thinking with operational execution, serving as the voice of the Seller and customer to affect change across the tech stack and operational processes. A successful candidate is a generalist that is comfortable Diving Deep into Seller Adoption data, writing business requirements and user stories to feed feature requests and roadmap prioritization, and program manage multiple stakeholders in weekly metrics reviews.
You'll work directly with senior leadership across global marketplaces to translate vision into actionable plans while ensuring operational excellence across the organization.
Key job responsibilities
Essential Skills & Experience

  • Deep understanding of marketplace dynamics and seller ecosystems
  • Exceptional analytical and strategic thinking capabilities
  • Strong track record of driving complex, cross-functional initiatives
  • Strong written and verbal communication skills
  • Ability to influence and build consensus across multiple stakeholder groups
  • Experience in developing and executing long-term business strategies
  • Track record of delivering results in ambiguous, fast-paced environments
Role
Impact & Scope This role will directly influence the strategic direction of the MFN CX, working closely with global leadership to:
  • Shape multi-year strategy and growth initiatives
  • Drive operational excellence and business performance
  • Enhance seller experience and satisfaction
  • Lead high-impact strategic projects
  • Build and maintain key stakeholder relationships
Leadership Qualities
  • Bias for action and results orientation
  • Strategic mindset with strong execution capabilities
  • Customer obsession and data-driven decision making
  • Ability to navigate ambiguity and drive clarity
  • Strong business judgment and problem-solving skills
Key job responsibilities
  • Lead strategic planning processes and drive execution of multi-year business initiatives
  • Develop and manage critical business mechanisms including quarterly business reviews, annual operating plans, and long-term strategic roadmaps
  • Partner with cross-functional teams to identify growth opportunities and optimize seller experience
  • Own high-visibility presentations and communications to senior leadership
  • Drive data-informed decision making through analytics and insights
  • Design and implement operational frameworks that enable scalable growth
  • Lead strategic programs around seller engagement, retention, and satisfaction
*Fluency in SQL is a requirement to be successful in this role, as there is limited to no BIE support. Python knowledge is recommended.*
Basic Qualifications
  • 5+ years of product or program management, product marketing, business development or technology experience
  • Bachelor's degree or equivalent
  • Experience with feature delivery and tradeoffs of a product
  • Experience owning/driving roadmap strategy and definition
  • Experience with end to end product delivery
  • Experience as a product manager or owner
  • Experience owning technology products
  • Fluency in SQL and self-sufficiency pulling data will be critical for success in this role.
Preferred Qualifications
  • Experience in influencing senior leadership through data driven insights
  • Experience working across functional teams and senior stakeholders
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company - Amazon.com Services LLC
Job ID: A3054262

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Project Management, Management, and Product Management
  • Industries

    Software Development

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