Join to apply for the Sr Staff AI Software Engineer, Product role at Jobright.ai
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Join to apply for the Sr Staff AI Software Engineer, Product role at Jobright.ai
Gusto is a modern online people platform dedicated to helping small businesses manage their teams effectively. They are seeking a Senior Staff AI Software Engineer to enhance their payroll mission through the integration of conversational and agentic AI technologies into their products. The role involves understanding customer journeys, designing AI systems, and collaborating with cross-functional teams to deliver innovative solutions.
Responsibilities:
• Deeply understand the customer journey—both on and off the Gusto platform—and identify high-impact opportunities to simplify, automate, and delight through AI.
• Design and build multi-agent AI systems that collaborate effectively to automate key customer workflows and jobs to be done.
• Partner closely with engineers, product managers, designers, and other cross-functional teams to bring innovative AI-powered experiences to life quickly.
• Continuously iterate on AI-driven features to improve customer outcomes and drive measurable business impact.
• Support Payroll and Tax teams in applying AI to build more intuitive, efficient, and delightful experiences for both internal and external users.
Qualifications:
Required:
• 12+ years of software development experience
• Expertise in Agentic AI, Machine Learning, and LLMs is essential. You should be considered an expert in this field and have applied it to existing products
• Product-minded and thrives in creative problem-solving, seamlessly transitioning between engineering and product management roles to drive impactful solutions
• An aptitude and interest in bringing clarity and simplicity to complex and ambiguous problems
• Ability to communicate technical complexity and help facilitate informed tradeoffs
Preferred:
• Experience building products in highly regulated domains is desired, but not required
• Experience in one of these domains is desired but not required: Payroll, Taxes, or Compliance
Company:
Gusto is an HR and payroll platform that simplifies complex tasks, empowering businesses to focus on what matters most. Founded in 2011, the company is headquartered in San Francisco, California, USA, with a team of 1001-5000 employees. The company is currently Late Stage. Gusto has a track record of offering H1B sponsorships.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Industries
Software Development
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
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