Senior Director, Engineering Operations Americas

Senior Director, Engineering Operations Americas

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Senior Director, Engineering Operations Americas

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• This role is based at our corporate office in McLean, VA***
  

• This role is based at our corporate office in McLean, VA***
  

This is your chance to be part of our Hotel Operations team that oversees the daily functions of our Americas managed hotel portfolio! As the Senior Director, Engineering Operations Americas, you will support the team in ensuring our guests receive a world-class hospitality experience and that we remain a leader in our industry.
What will I be doing?
As the leader of the Engineering Operations Americas team, you will improve guest satisfaction through room quality, preventative maintenance, and strategic asset management. Core responsibilities include overseeing CapEx execution, ensuring life safety compliance, and protecting physical assets. This position reports into the SVP, Operations, New Openings Americas.
Your Responsibilities Will Also Include

• Provide strategic engineering leadership and operational oversight across Hilton's managed hotel portfolio in the Americas, ensuring facility performance and compliance.
• Lead the development of engineering standards, sustainability initiatives, and capital planning strategies to enhance asset value and guest experience.
• Conduct comprehensive property inspections to ensure they are meeting standards; provide performance reviews delivering actionable insights and improvement across all engineering operations.
  

How You Will Collaborate With Others

• Be an advisor to Area Vice Presidents of Operations, supporting regional goals and aligning engineering initiatives with broader business objectives.
• Engage with national vendors, suppliers, and external consultants to increase service delivery and cost efficiency.
• You will lead a team of 4 direct reports
  

What Initiatives You Will Take Ownership Of

• Lead enterprise-wide engineering initiatives including customer experience initiatives, sustainability programs, emergency response protocols, and new property openings.
• Oversee the development of training programs for property operations teams.
• Support Customer Promise goals in becoming the #1 Best Place to stay.
• Lead national contract negotiations, managing energy procurement and sustainability initiatives.
  

What are we looking for?
Success will demonstrate itself through the following attributes and skills:

• Advanced certifications in facilities management, sustainability, or engineering disciplines.
  

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Ten (10) years of progressive engineering leadership experience in hospitality or related industries.
• Five (5) years of experience managing engineering operations for large-scale properties and providing regional, multi-unit oversight and support.
• At least 5 years of experience leading teams.
• Willing to travel up to 50% across the Americas region.
  

It would be useful in this position for you to demonstrate the following capabilities and distinctions:

• Experience managing engineering operations for properties of 1,000+ rooms
• Bachelor's Degree in Engineering or related field, or advanced certifications in facilities management, sustainability, or engineering disciplines.
  

What is it like working for Hilton?
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to our benefits such as the Go Hilton travel program, employee stock purchase program, and paid time off including parental leave.
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
Work Locations
Hilton - Global Headquarters - McLean
Schedule
Full-time
Brand
Hilton Corporate
Shift
Day Job
Job Level
Director
Job
Guest Services, Operations, and Front Office

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Hospitality

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