Senior Supply Chain Digital Product Manager

Senior Supply Chain Digital Product Manager

Join to apply for the Senior Supply Chain Digital Product Manager role at Jobright.ai

Senior Supply Chain Digital Product Manager

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Join to apply for the Senior Supply Chain Digital Product Manager role at Jobright.ai

Intuitive is a pioneer and market leader in robotic-assisted surgery, committed to advancing minimally invasive care. The Supply Chain Digital Product Manager will be responsible for launching and managing a new Supply Chain Collaboration platform, ensuring operational efficiency and effective digital experiences for internal customers and external suppliers.

Responsibilities:

• Autonomously establish a product management framework, including product vision, roadmaps, success metrics, and user adoption strategies.

• Drive the successful implementation and launch of our third-party supply chain collaboration portal, ensuring alignment with business priorities.

• Create and maintain customer journey maps to clearly identify user pain points and prioritize product improvements.

• Collaborate cross-functionally (IT, Supply Chain Operations, suppliers) to understand requirements, communicate changes, and facilitate seamless adoption.

• Define and measure key success metrics including user adoption, user satisfaction, operational efficiency, and overall business impact.

• Provide clear guidance on UI improvements, ensuring tools are intuitive and practical, reducing barriers to user adoption.

• Manage relationships with the third-party software vendor to ensure alignment with product strategy, timely delivery, and issue resolution.

• Develop structured communication plans and training support to enhance user onboarding, engagement, and proficiency with the new digital solution.

• Lead and coach one Product Analyst (or similar) responsible for analytics, user research, and release coordination.

Qualifications:

Required:

• Minimum 5 years of experience in digital product management, specifically in launching, managing, or enhancing enterprise digital solutions or SaaS platforms.

• Proven experience establishing and implementing new digital frameworks, processes, or methodologies from scratch.

• Proven analytical capability, specifically related to mapping customer journeys, product performance metrics, and measuring success outcomes.

• Excellent cross-functional communication and influencing skills, with demonstrated ability to manage change effectively.

• Bachelor’s degree or equivalent practical experience required, preferably in business, operations, supply chain, information systems, or related field.

• People-leadership aptitude; prior mentoring or small-team management preferred.

• Bachelor’s Degree required (Business, Supply Chain, Information Systems, Engineering, or related discipline), or equivalent relevant work experience.

• Formal training in Product Management fundamentals (e.g., Pragmatic Institute, General Assembly, or similar accredited programs), or equivalent demonstrated experience.

• Training or direct experience with Enterprise Software Implementation methodologies or frameworks.

• Familiarity with User Experience (UX) or Customer Journey Mapping principles.

Preferred:

• Practical knowledge of supply chain software (such as E2Open, Blue Yonder, One Network, iValua, SAP Ariba, Coupa, etc.) or similar enterprise collaboration tools.

• APICS/ASCM certification or related Supply Chain certification

Company:

Intuitive designs and manufactures robotic-assisted surgical systems. Founded in 1995, the company is headquartered in Sunnyvale, California, USA, with a team of 10001+ employees. The company is currently Public Company. Intuitive has a track record of offering H1B sponsorships.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management

• Industries

  Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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