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AtWork Group

Parking attendant

AtWork Group, Bellevue, Washington, us, 98009

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As a full-stack parking operator, we automate the operation of parking lots and garages. We handle everything from advertising to collecting drivers' payments and enforcing against illegal parking. We already operate 250+ parking lots and garages across 35 US states and are expanding. Summary The Parking Attendant will patrol our six local parking garages, assist drivers with any questions, issues, or concerns, and ensure that all vehicles have appropriately paid for parking. The majority of the parking garages are located in Bellevue, but there is one in Seattle, so you must be able to travel between the two cities.

Responsibilities Regularly walk through assigned parking garages to ensure payment compliance and assist drivers with any questions, challenges, or concerns they may have. Using your smartphone, you will 'scan' the license plate of every vehicle in each facility to confirm proper payment has been made. Then, you will issue notices for unpaid parking or work with local tow companies to remove repeat violators. Provide friendly, professional customer service by answering questions, giving directions, and resolving parking or technology-related concerns. Inspect and report any malfunctioning parking equipment (e.G., license plate recognition cameras, gate machines, etc.) to operations, promptly address concerns, and test new features on-site. Assisting with various tasks such as removing small graffiti from signs and picking up light litter. Skills High School Diploma Must be able to pass drug testing and Background checks Previous customer service or hospitality experience is strongly preferred. Comfortable using smartphones, handheld devices, and basic computer programs to manage tickets and payments. Strong sense of responsibility and punctuality, with the ability to work independently or as part of a team. Excellent verbal communication and interpersonal skills. Willingness to travel between Bellevue and Seattle and adjust schedules as needed. Ability to walk and stand for extended periods while patrolling garages.